Frequently asked questions

On this page you will find answers to frequently asked questions.

Questions

  1. What are the CargoApps?
  2. What is the ShipperPortal?
  3. Who is the IMPARGO GmbH?
  4. How can I contact IMPARGO Support?
  5. How secure is my data at IMPARGO?
  6. How can I register for free?
  7. I forgot my password. How do I reset it?

What are the CargoApps?

The CargoApps are a product for carriers. We launched it to digitize and improve transportation and logistics processes for transport companies of each size. The CargoApps are an all-in-one software for truck dispatching and order management. The functionalities of CargoApps are: - Truck route planner - Quoting tool - Toll calculator - Vehicle cost calculator - Transport management system - Driver App (with GPS Tracking)

Over 50000+ customers trust our CargoApps in their daily business, and it is the leading web-based logistics software for truck route calculation. It also contains powerful tracking and order management capabilities.

The CargoApps consists of 3 modules. Which are:

  • Planner Module
  • Order Module
  • Fleet Module

Each of the modules has different functionalities.

The Planner Module offers the possibility to plan truck routes as well as the calculation of offer prices within seconds. With the Planner module, you can also calculate the toll and vehicle cost by selecting your desired destination and the time of arrival of your goods.

The Order Module lets you control and organize your orders that you’ve calculated in the planner module. It also enables the management of transport orders and gives you the opportunity of communication with subcontractors.

The Fleet Module allows drivers to connect with drivers via smartphones and thereby receive orders, communicate with the dispatcher via chat, and upload the POD (Proof of Delivery) directly.

CargoApps is an all-in-one solution for your logistics needs, start your FREE 14-day trial without any obligations and with all the features!


What is the ShipperPortal?

The ShipperPortal is a supply chain tool made for shippers. It connects you via the CargoApps (solution for carriers) platform to your existing customers and our open carrier network (IMPARGO Carrier Pool).

The ShipperPortal enables transport companies to support digital data submission requests from their shippers quickly.

With the ShipperPortal, you can digitally assign transports to or request offers from your carrier network smoothly.

The ShipperPortal at a glance:

  • FREE and beneficial usage for your carriers
  • Save time and cost
  • Reduce communication and receive important information such as POD and ETA digitally.
  • Manage your existing carriers.
  • Integrate ERP/TMS systems
  • Analyse, control, and optimize your transportation cost.

Who is the IMPARGO GmbH?

IMPARGO acts as an enabler for SMEs to become digital. We offer easy-to-use SaaS solutions for shippers and carriers that reduce cost, risk, and increase your service level.

You may deduce our mission from the name: Improve Cargo = IMPARGO 💥

Our primary focus is the digitalisation of the dispatching process. There are two web-based applications on IMPARGO. The first one is for carriers (CargoApps) and the second one is for shippers (ShipperPortal). See more information below.

Your benefits at a glance:

  • Increased service level for your company
  • Suitable for shippers, freight forwarders and carriers
  • Affordable pricing with no hidden cost
  • Flexible and scalable from small and medium-sized businesses up to corporate enterprises
  • Carrier independent tech company
  • Easy to use software with fast implementation for your business
  • Time saver

How can I contact IMPARGO Support?

IMPARGO Support is available Mon-Fri from 09:00 to 17:30 CET (except on public holidays).

For further information:
Call us at +49-(0)-30-12083684
Send us an e-mail at support@impargo.de


How secure is my data at IMPARGO?

IMPARGO takes the necessary technical and organizational security measures to protect your personal data from access by third parties, loss or misuse. Your data is stored in a secure operating environment that is not accessible to the public. In certain cases, your personal data is encrypted during transmission using Secure Socket Layer Technology (SSL). This means that communication between your computer and the IMPARGO servers uses an approved encryption method if your browser supports SSL.

How can I register for free?

  1. Click on the "Register" button at the top of the IMPARGO homepage.
  2. Once you have entered your e-mail address and password, you can test the system.
  3. Click on the confirmation link that we sent you by email and provide the necessary information to complete your account creation.

I forgot my password. How do I reset it?

  1. Click on the "Login" button at the top of the IMPARGO homepage.
  2. In the next step, click on "Forgot your password?" below the login button and enter the e-mail address with which you registered with IMPARGO.
  3. Click on the "Reset password" button.

Note: Please check your inbox and spam folder as we will send an email to the registered address with a link to reset your password.