
The founders Gerhard Hänel (on the left) and Julian Labeit (on the right)
IMPARGO’s Transport Management Platform can be used in different ways depending on operational needs. Some companies focus on route planning and cost calculation, while others manage dispatching and order execution end to end. Many start with a limited scope and expand over time as processes mature, transport volumes grow, and organizational requirements change. This modular design allows IMPARGO to adapt to different workflows instead of enforcing a fixed process, making it a scalable solution across features, usage, and pricing for dispatchers, company owners, and sales teams in small and medium-sized companies as well as larger transport organizations.
Road freight operations are shaped by time pressure, regulatory constraints, and cost sensitivity. Dispatchers must coordinate planning, execution, and collaboration across multiple stakeholders every day. IMPARGO is designed around real dispatcher workflows, which makes the platform easy to use and allows most customers to set up and start working with it within days rather than weeks. By automating complex processes such as routing, cost calculation, and transport execution while remaining flexible enough to fit existing workflows, and by integrating AI as practical decision support, transport companies can increase productivity without increasing operational overhead, supported by first-class customer support. For carriers and freight forwarders, the platform is made up of connected modules. In the Planner Module, dispatchers plan truck routes and calculate tolls, truck costs and CO₂ emissions per tour. The Orders Module follows each order from capture through offers and CMR consignment notes to document handover. The Dispatch Module is a timeline where dispatchers assign orders to vehicles by drag and drop and see their status in real time. The Fleet Module shows on a map where each truck is and which order its driver is working on, next to vehicle data and telematics. Drivers receive their tours in the DriverApp, use truck navigation, update their status and record proof of delivery digitally. Master Data holds the address book, cost profiles and company profile that every module draws on, and Analytics turns the orders in IMPARGO into revenue, cost and profit figures. Shippers who outsource their transport work in the separate ShipperPortal, where they send orders to their carriers, request offers and track shipments.
We create the autonomous dispatcher for road freight. IMPARGO’s vision is to progressively increase the level of automation in transport management – from digital support tools to AI-driven systems that plan, optimize, and manage transports with a high degree of autonomy. Our goal is to sustainably improve productivity and efficiency in European road freight transport while keeping dispatchers in control as automation increases.
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