Thank you very much for your interest in our company. Data protection is particularly important to the management of IMPARGO GmbH.
IMPARGO GmbH (hereinafter referred to as IMPARGO) takes the protection of your personal data very seriously and complies with the legal provisions on data protection, in particular those of the EU-DSGVO.
The following statement gives you an overview of how IMPARGO ensures the protection of your data and what kind of data is collected, processed and used for what purposes.
The use of the internet pages of IMPARGO (https://impargo.de) is basically possible without any indication of personal data, the subdomain https://apps.impargo.de as well as its subpages are subject to a registration obligation for full use, for further details please refer to the subitem "5. Registration on our website". The use of the app is subject to a verification of the phone, for further details please refer to "9. Verification and Use of the IMPARGO DriverApp".
The data protection declaration of the IMPARGO GmbH is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used. In this data protection declaration, we use, inter alia, the following terms:
a) Personal data
Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
j) Third party
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
2. Name and Address of the controller
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
Behlertstraße 3a/Haus B2
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
4. Collection of general data and information
The website of the IMPARGO GmbH collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, the IMPARGO GmbH does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, the IMPARGO GmbH analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
5. Registration on our website
The data subject has the possibility to register on the website of the data controller, stating personal data, in order to make full use of the offers, in particular the subdomain https://apps.impargo.de and their subpages. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a parcel service) that also uses personal data for an internal purpose which is attributable to the controller.
By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.
The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller. The personal data may be modified by cancellation and subsequent re-registration, or by direct request sent by e-mail (email@example.com) to the data controller.
The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. The data protection officer named in the data protection declaration and the entirety of the controller's employees are available to the data subject in this respect as contact persons.
6. Subscription to our newsletters
On the website of the IMPARGO GmbH, users are given the opportunity to subscribe to our enterprise's newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.
The IMPARGO GmbH informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise's newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorized to receive the newsletter.
During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.
The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.
The newsletter of the IMPARGO GmbH contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the IMPARGO GmbH may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.
Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The IMPARGO GmbH automatically regards a withdrawal from the receipt of the newsletter as a revocation.
8. Contact form
Our website uses Formspree, a web service of the website https://formspree.io (hereinafter "Formspree"). In order to provide you with the functionality of the contact form, we will send the contact details you provided (e-mail address, name, etc.) to Formspree. These data are processed there, stored and passed on to IMPARGO GmbH by e-mail. In addition, Formspree collects, among other things, additional information such as your IP address, browser type, domain name, date and time of access to provide the functionality of the contact form. A detailed overview of the collected data can be found here http://docs.formspree.io/files/terms.pdf. The legal basis for the use of Formspree is Art. 6 para. 1 sentence 1 lit. f DS-GVO (legitimate interest). In the present case personal data will be transferred to the USA: The processing, transfer and storage of the data is summarized by Formspree in the following document: http://docs.formspree.io/files/terms.pdf. Instead of the contact form, you can of course contact us directly by e-mail: firstname.lastname@example.org. If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject shall be automatically stored. Such personal data transmitted voluntarily by a data subject to the controller shall be stored for the purposes of processing or contacting the data subject. This personal data will not be passed on to third parties.
9. Verification and Use of the IMPARGO DriverApp
In order to use the app a verification of the phone is necessary. The verification of the device by voluntarily providing the telephone number serves the purpose of the data controller to offer the data subject contents or services which, due to the nature of the matter, can only be offered to users with verified devices. Users are free to have the personal data (telephone number) provided during verification completely deleted from the database of the data controller at any time, but lose the status of verification at the same time.
With the IMPARGO DriverApp real-time data are collected, which also allow to calculate the arrival time at the destination and to track the transport within the subdomain https://apps.impargo.de as well as its subpages. We process personal data only if and to the extent necessary for the use of the Internet pages of IMPARGO (https://impargo.de), the App (IMPARGO DriverApp), the subdomain mentioned above and their subpages. The app transmits real-time tour data to IMPARGO. This real-time data is collected and stored with an ID number.
Please note that if you process personal data yourself beyond the scope of the service, you are responsible for ensuring that the person concerned has consented to the processing of his or her data or that legal permission has been obtained.
10. Routine erasure and blocking of personal data
The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
11. Rights of the data subject
a) Right of confirmation
Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact any employee of the controller.
b) Right of access
Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:
- the purposes of the processing;
- the categories of personal data concerned;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
- where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
- the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
- the existence of the right to lodge a complaint with a supervisory authority;
- where the personal data are not collected from the data subject, any available information as to their source;
- the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.
Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer. If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.
c) Right to rectification
Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement. If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact any employee of the controller.
d) Right to erasure (Right to be forgotten)
Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
- The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
- The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
- The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
- The personal data have been unlawfully processed.
- The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
- The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the IMPARGO GmbH, he or she may, at any time, contact any employee of the controller. An employee of IMPARGO GmbH shall promptly ensure that the erasure request is complied with immediately.
Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employees of the IMPARGO GmbH will arrange the necessary measures in individual cases.
e) Right of restriction of processing
Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:
- The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
- The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.
- The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
- The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by the IMPARGO GmbH, he or she may at any time contact any employee of the controller. The employee of the IMPARGO GmbH will arrange the restriction of the processing.
f) Right to data portability
Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others. In order to assert the right to data portability, the data subject may at any time contact any employee of the IMPARGO GmbH.
g) Right to object
Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions. The IMPARGO GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. If the IMPARGO GmbH processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the IMPARGO GmbH to the processing for direct marketing purposes, the IMPARGO GmbH will no longer process the personal data for these purposes. In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by the IMPARGO GmbH for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest. In order to exercise the right to object, the data subject may contact any employee of the IMPARGO GmbH. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.
h) Automated individual decision-making, including profiling
Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent. If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, the IMPARGO GmbH shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision. If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the IMPARGO GmbH.
i) Right to withdraw data protection consent
Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time. If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact any employee of the IMPARGO GmbH.
12. Data protection with applications and in the application procedure
The data controller collects and processes the personal data of applicants for the purpose of processing the application procedure. Processing may also be carried out electronically. This is particularly the case if an applicant submits the relevant application documents electronically, for example by e-mail or via a web form on the website, to the data controller. If the data controller concludes an employment contract with an applicant, the data transmitted shall be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude a contract of employment with the applicant, the application documents shall be automatically deleted two months after notification of the rejection decision, unless deletion conflicts with any other legitimate interests of the controller. Other legitimate interests in this sense include, for example, the duty to provide evidence in proceedings under the General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz - AGG).
13. Data protection provisions about the application and use of Facebook
On our pages are plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA integrated. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our page. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/.
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate visiting our pages with your user account. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Facebook.
This website uses the remarketing function "Custom Audiences" of Facebook Inc. "("Facebook"). This function is used to present interest-based advertisements ("Facebook Ads") to visitors to this website as part of their visit to the Facebook social network. For this purpose, the remarketing tag of Facebook was implemented on this website. This tag establishes a direct connection to the Facebook servers when you visit the website. The Facebook server is notified that you have visited this website and Facebook assigns this information to your personal Facebook user account.
If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.
Alternatively, you can deactivate the remarketing function "Custom Audiences" at https://www.facebook.com/settings/?tab=ads#_=_. To do this, you must be logged in to Facebook.
On our pages, functions of the Twitter service are integrated. These functions are offered by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Twitter. Further information on this can be found in Twitter's data protection declaration at https://twitter.com/privacy. You can change your data protection settings on Twitter in the account settings at https://twitter.com/account/settings .
The person responsible for the processing has integrated Google AdWords on this website. Google AdWords is an Internet advertising service that allows advertisers to place ads both in Google's search engine results and in the Google advertising network. Google AdWords allows an advertiser to pre-define keywords that will be used to display an ad in Google's search engine results only when the user uses the search engine to retrieve a keyword relevant search result. In the Google advertising network, the ads are distributed to topic-relevant Internet pages using an automatic algorithm and taking into account the previously defined keywords.
The company operating the Google AdWords services is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
The purpose of Google AdWords is to promote our website by displaying advertisements of interest on the websites of third parties and in the search results of the Google search engine and by displaying third-party advertisements on our website.
If a person concerned reaches our website via a Google advertisement, a so-called conversion cookie is stored on the information technology system of the person concerned by Google. What cookies are has already been explained above. A conversion cookie loses its validity after thirty days and does not serve to identify the person concerned. If the cookie has not yet expired, the conversion cookie is used to track whether certain subpages, such as the shopping cart of an online shop system, have been accessed on our website. The conversion cookie enables both we and Google to track whether a person who came to our website via an AdWords ad generated a turnover, i.e. completed or cancelled a purchase.
The data and information collected through the use of the conversion cookie is used by Google to compile visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who were referred to us via AdWords ads, i.e. to determine the success or failure of the respective AdWords ad and to optimise our AdWords ads for the future. Neither our company nor other Google AdWords advertisers receive information from Google that could be used to identify the person concerned.
The conversion cookie is used to store personal information, such as the Internet pages visited by the person concerned. Accordingly, each time you visit our website, personal data, including the IP address of the Internet connection used by the person concerned, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose personal data collected through this technical process to third parties.
The person concerned can prevent the setting of cookies by our website at any time, as described above, by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a conversion cookie on the information technology system of the person concerned. In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programs.
Furthermore, the person concerned has the opportunity to object to the interest-related advertising by Google. To do this, the data subject must access the link https://adssettings.google.de/authenticated from any of the Internet browsers he or she uses and make the desired settings there.
This website uses Google Analytics, a web analytics service provided by Google Inc. "("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. IP anonymisation is activated on this website so that your IP address is previously shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
17. Data protection provisions about the application and use of LinkedIn
The controller has integrated components of the LinkedIn Corporation on this website. LinkedIn is a web-based social network that enables users with existing business contacts to connect and to make new business contacts. Over 400 million registered people in more than 200 countries use LinkedIn. Thus, LinkedIn is currently the largest platform for business contacts and one of the most visited websites in the world.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a LinkedIn component (LinkedIn plug-in) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding LinkedIn component of LinkedIn. Further information about the LinkedIn plug-in may be accessed under https://developer.linkedin.com/plugins. During the course of this technical procedure, LinkedIn gains knowledge of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in at the same time on LinkedIn, LinkedIn detects with every call-up to our website by the data subject and for the entire duration of their stay on our Internet site which specific sub-page of our Internet page was visited by the data subject. This information is collected through the LinkedIn component and associated with the respective LinkedIn account of the data subject. If the data subject clicks on one of the LinkedIn buttons integrated on our website, then LinkedIn assigns this information to the personal LinkedIn user account of the data subject and stores the personal data.
LinkedIn receives information via the LinkedIn component that the data subject has visited our website, provided that the data subject is logged in at LinkedIn at the time of the call-up to our website. This occurs regardless of whether the person clicks on the LinkedIn button or not. If such a transmission of information to LinkedIn is not desirable for the data subject, then he or she may prevent this by logging off from their LinkedIn account before a call-up to our website is made.
The data controller has integrated YouTube components into this website. YouTube is an Internet video portal that enables video publishers to post video clips and other users to view, rate and comment on them free of charge. YouTube permits the publication of all kinds of videos, which is why complete film and television programmes, but also music videos, trailers or videos made by users themselves can be called up via the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
Each time a YouTube component (YouTube video) has been integrated into one of the individual pages of this Internet site, which is operated by the data controller, the Internet browser on the information technology system of the person concerned is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. Further information on YouTube can be found at https://www.youtube.com/yt/about/de/. As part of this technical process, YouTube and Google obtain information about which specific subpage of our website is visited by the person concerned.
If the person concerned is logged into YouTube at the same time, YouTube recognizes which specific subpage of our website the person concerned is visiting by calling up a subpage containing a YouTube video. This information is collected by YouTube and Google and assigned to the respective YouTube account of the person concerned.
YouTube and Google will receive information through the YouTube component that the person concerned has visited our website whenever that person is logged into YouTube at the same time as accessing our website, regardless of whether that person clicks on a YouTube video or not. If such transmission of this information to YouTube and Google is not intended by the data subject, the data subject may prevent the transmission by logging out of his/her YouTube account before accessing our website. The data protection regulations published by YouTube, which are available at https://www.google.de/intl/de/policies/privacy/, provide information about the collection, processing and use of personal data by YouTube and Google.
On some websites IMPARGO uses the web analysis service Hotjar of Hotjar Ltd.. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, tel.: +1 (855) 464-6788).
With this tool, movements on the websites on which Hotjar is used can be traced (so-called heat maps). For example, you can see how far users scroll and which buttons they click and how often. The tool can also be used to obtain feedback directly from website users. In this way we obtain valuable information in order to make our websites even faster and more customer-friendly.
When using this tool, IMPARGO pays particular attention to the protection of your personal data. We can only track which buttons are clicked, how the mouse moves, how far it scrolls, the screen size of the device, device type and browser information, geographic location (country only), and preferred language to display our website. Areas of the websites where personal data from you or third parties is displayed are automatically hidden by Hotjar and are therefore not traceable at any time.
Hotjar offers every user the possibility to prevent the use of the Hotjar tool with the help of a "Do Not Track Header", so that no data about the visit of the respective website is recorded. This is a setting that all common browsers support in current versions. Your browser sends a request to Hotjar to deactivate the tracking of the respective user. If you use IMPARGO websites with different browsers or computers, you must set up the "Do Not Track Header" separately for each of these browsers or computers.
Detailed instructions with information about your browser can be found at: https://www.hotjar.com/legal/policies/do-not-track/
Further information about Hotjar Ltd. and the Hotjar tool can be found at: https://www.hotjar.com
We use the email marketing software MailChimp to send out newsletters. MailChimp is an offer from The Rocket Science Group, LLC, 512 Means Street, Ste 404 Atlanta, GA 30318 USA. When working with MailChimp, we rely on the IT and data security as well as the reliability of this provider. MailChimp is certified according to the data protection agreement (US-EU) "Privacy Shield" and is therefore committed to comply with EU data protection regulations.
Further information about Mailchimp, its plugin Mandrill and data protection at Mailchimp and Mandrill can be found here: https://mailchimp.com/legal/privacy/
For the administration of customer data we use Pipedrive (Paldiski mnt 80, Tallinn 10617, Estonia) a cloud based service. You can object to the use of Pipedrive for your personal data at any time in text form (e-mail or letter) with effect for the future. Further information on Pipedrive and data protection at Pipedrive can be found here: https://www.pipedrive.com/en/privacy
We use the Sentry service (Sentry, 1501 Mariposa St #408, San Francisco, CA 94107, USA) to improve the technical stability of our service by monitoring system stability and detecting code errors. Sentry serves these purposes alone and does not evaluate data for advertising purposes. User data, such as device information or time of failure, is collected anonymously and is not used for personal purposes and is subsequently deleted.
We have entered into an agreement with Functional Software Inc. (Sentry), in which Sentry undertakes to comply with the EU data protection level. Sentry is also certified under the Privacy Shield Agreement, which provides an additional guarantee of compliance with European data protection laws: https://www.privacyshield.gov/participant?id=a2zt0000000TNDzAAO&status=Active
23.1. CRM system and data collection via forms
We use HubSpot for the administration, processing and communication of customer data in order to be able to process user and customer data, as well as their inquiries, more quickly and more efficiently. HubSpot is a customer relationship management (CRM) system with marketing, sales and customer services functionalities provided by HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA (“HubSpot”). With the help of HubSpot, contact forms are also provided on the website. When using Hubspot's software, data is also transmitted to HubSpot servers in countries that are located in countries also outside the EU that do not have an equivalent level of data protection, such as the USA. To counter additional risks, such as the potential difficulties of the enforcement of your rights to these data, we have concluded with HubSpot the standard data protection clauses adopted by the EU Commission for such data transfers. Thus, if a data transfer to a server located in such third countries, including the USA, takes place, such transfer is based on Article 46 (2) lit. c) GDPR. As we have concluded a contract on data processing with HubSpot, HubSpot can only process the data in accordance with instructions and on our behalf. The transfer of data to Hubspot is thus based on Article 28 GDPR. Hubspot uses the data received through the CRM system only for the technical processing of the inquiries and does not pass it on to third parties. The above data processing is carried out to protect our legitimate interest in accelerating our sales and customer service to ensure the greatest possible user satisfaction based on Article 6 (1) lit. f) GDPR.
23.2. Cookie tracking for analysis and marketing & sales purposes
25. Secure data transmission through SSL encryption
On our website https://impargo.de/ as well as its subdomains and their subpages all given personal data are transmitted encrypted. We use SSL encryption for data transmission to our server. We attach great importance to the security of your data.
26. Microsoft Azure
We use the hosting service from Microsoft Azure provided by the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA for the operation of the website https://impargo.de/ as well as its subdomains and their subpages. Further information on the website of the Microsoft Corporation and data protection policy for Microsoft Azure can be found here: https://privacy.microsoft.com/de-de/privacystatement
27. Cloud Hosting MongoDB Inc.
We rent a server from MongoDB, Inc., 229 W. 43rd Street, 5th Floor, New York, New York 10036 for the operation of the website https://impargo.de/ as well as its subdomains and their subpages. Further information on MongoDB Inc. and data protection at the MongoDB Cloud can be found here: https://www.mongodb.com/legal/privacy-policy
We use the payment service Stripe on our website. If you make payments, they will be processed through Stripe Payments Europe Ltd, Block 4, Harcourt Center, Harcourt Road, Dublin 2, Ireland, to whom we will disclose your information provided during the ordering process and the information about your order (name, address, address, bank account number, credit card number, invoice amount, currency and transaction number). The transfer of your data is exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. For more information about Stripe's privacy, visit the URL https://stripe.com/en-de/legal.
29. Microsoft Clarity
On this website, the controller has integrated Microsoft’s Clarity Tracking tool. Clarity is a user behavior analytics tool, which helps IMPARGO GmbH understand how users are interacting with our website. Supported features include session recordings, heatmaps and ML insights.
Clarity is GDPR compliant as a data controller. For more information, see the Microsoft Privacy Statement.
Clarity processes data in compliance with the California Consumer privacy Act (CCPA). For more information, see Microsoft Privacy Statement.
The purpose of the Microsoft Clarity Tracking component is to analyze the traffic on our website. Microsoft uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.
Any data collected using the Microsoft Clarity Tracking tool is stored in Microsoft Azure cloud service.
The data will be retained for web master’s consumption up to a period of 12 months from the time of recording. By default, Clarity suppresses entire client content. The website admin (IMPARGO) controls the content to be sent to Clarity.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Microsoft Clarity Tracking from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Microsoft Clarity Tracking may be deleted at any time via a web browser or other software programs.
Further information and the applicable data protection provisions of Microsoft may be retrieved under:
30. Google Firebase
We use the Firebase service from Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) in order to derive application behavioral analytics. We use that information to see how users interact with our website and app.
Firebase is part of the Google Cloud Platform and offers numerous services for developers. A list can be found here: https://firebase.google.com/terms/. Some Firebase services process personal data. In most cases, the personal data is limited to so-called “instance IDs”, which are provided with a time stamp. These “Instance IDs” assigned by Firebase are unique and thus allow the linking of different events or processes. This data does not represent personally identifiable information for us, nor do we make any efforts to personalize it subsequently. We process these aggregated data to analyze and optimize usage behavior, for example by evaluating crash reports.
Currently, we use the following Firebase services:
Google Analytics for Firebase: Google Analytics uses the data to provide analytics and attribution information. The precise information collected can vary by the device and environment. You can find more information via this link: https://support.google.com/firebase/answer/6318039. and on Google’s partner policy. Google Analytics retains ID-associated data for 60 days, and retains aggregate reporting and campaign data without automatic expiration, unless the Firebase customer changes their retention preference in their Analytics settings or deletes their project.For Analytics for Firebase, Google uses not only the “Instance ID” described above, but also the advertising ID of the end device. You can restrict the use of the advertising ID in the device settings of your mobile device. For Android: Settings > Google > Ads > Reset Ad ID For iOS: Settings > Privacy > Advertising > No ad tracking
Firebase Dynamic Links: Dynamic Links uses device specs on iOS to open newly-installed apps to a specific page or context. Dynamic Links only stores device specs temporarily, to provide the service.
Firebase Cloud Messaging: Firebase Cloud Messaging is used to transmit push messages or so-called in-app messages (messages that are only displayed within the respective app). A pseudonymized push reference is assigned to the mobile device, which serves as a target for the push messages or in-app messages. The push messages can be deactivated and reactivated at any time in the settings of the mobile device. Firebase Cloud Messaging uses Instance IDs to determine which devices to deliver messages to. Firebase retains Instance IDs until the Firebase customer makes an API call to delete the ID. After the call, data is removed from live and backup systems within 180 days.
Firebase will use this information on our behalf for the above mentioned reasons.
The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. Google is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation http://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Crashlytics: When using our website and apps, data is collected and stored which is used to generate information using pseudonymous usage profiles for purposes of web analysis. We measure and analyze technical performance data (e.g. response and load times) and application data (hardware and software used) in order to improve the performance of our products. Cookies are used to do so. These are text files saved on your computer that allow us to analyze how you use our website. The pseudonymous usage profiles are not associated with personal data on the bearer of the pseudonym without the concerned party’s express consent. You can object to future data collection and storage for the purpose of web analysis at any time by deactivating cookies in your browser settings. You can find the individual privacy notices for the providers here: https://firebase.google.com/terms/data-processing-terms
32. HERE Technologies
Our website uses an API to access the map service of HERE Global B.V. and companies affiliated with HERE Global B.V., including sub-contractors (HERE Global B.V., Kennedyplein 222-226, 5611 ZT Eindhoven, The Netherlands – hereinafter “HERE”). If you access parts of these web pages that use this service to display maps or calculate travel routes, your IP address and, if applicable, other data from your browser will be submitted to HERE. HERE states that further data will only be transmitted to such third parties or service providers who offer at least an equivalent level of data protection as HERE itself or who must receive the data due to legal obligations. We have no influence on this data transmission. Due to our justified interest in an appealing presentation of our online offers and in easy findability of the places indicated by us on the website, the legal basis results from art. 6 para. 1 lit. f GDPR.
33. Legal basis for the processing
Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6(1) lit. d GDPR. Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).
34. The legitimate interests pursued by the controller or by a third party
Where the processing of personal data is based on Article 6(1) lit. f GDPR our legitimate interest is to carry out our business in favor of the well-being of all our employees and the shareholders.
35. Period for which the personal data will be stored
The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.
36. Provision of personal data as statutory or contractual requirement; Requirement necessary to enter into a contract; Obligation of the data subject to provide the personal data; possible consequences of failure to provide such data
We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.
37. Existence of automated decision-making
As a responsible company, we do not use automatic decision-making or profiling.
Contact person for data protection / Contact data protection officer:
If you have any questions about data protection at IMPARGO, please contact us by e-mail: Gerhard Hänel, email@example.com.