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<h2>Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;"><a href="#truckrouteplanner">Planner overview</a></li><li style="margin-left:40px;"><a href="#accesstruckrouteplanner">Find Planner module</a></li><li style="margin-left:40px;"><a href="#satnavtruckrouteplanner">Navigate the truck route planner</a></li><li style="margin-left:40px;"><a href="#tmsmasterdata">Manage master data</a></li></ol><div class="raw-html-embed"></div>&nbsp;<h1 style="text-align:justify;">1. Planner Overview</h1>Imagine being able to figure out the costs for your transports, plan truck routes like a pro, and whip up standardized offers — all in one place. That's exactly what the&nbsp;<a href="https://apps.impargo.de/planner">Planner Module</a>&nbsp;does. And guess what? It even has a smart truck distance tool, so your plans match up perfectly with what your trucks can handle.Welcome to the Planner Module of the&nbsp;IMPARGO&nbsp;Transportation Management Platform (TMP®). Designed specifically for truck dispatchers, carriers, freight forwarding companies, and shippers in Europe, this module offers an&nbsp;easy-to-use&nbsp;online HGV truck route planner.&nbsp;The truck route planner allows you to quickly plan routes using the newest map technology, while providing accurate calculations for truck costs, toll amounts, truck mileage, emissions, driving times, and freight costs. No more old-school route planners. The Planner Module comes with a built-in&nbsp;toll calculator&nbsp;that covers all of Europe. Yeah, you heard right! It even takes into account special tolls for bridges and tunnels.Unlike traditional free route planners like Google Maps (not for trucks), our system takes into account your specific truck driving profiles and has the latest traffic information to ensure that your tours are optimized for&nbsp;maximum profit.In this guide, we'll walk you through&nbsp;how to use the Planner Module. We'll make sure you're getting the most out of this super handy tool. From calculating costs to planning routes, it's like having a logistics wizard right at your fingertips.<div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Find Planner Module</h1>Truck dispatchers faces the daily challenge of efficiently planning delivery routes for a fleet of trucks. The secret weapon for easy truck dispatching in Europe was the IMPARGO Truck Route Planner, found in the feature-rich <a href="https://apps.impargo.de/planner">Planner Module</a>.Step 1: <a href="https://apps.impargo.de/user/signup">Login</a> to the IMPARGO platform.Step 2: Find Planner Module Click on the "P" (which stands for Planner) in the sidebar on the left and the Planner opens.<figure class="image"><a href="https://apps.impargo.de/dashboard"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1701862485/Access_Planner_ae7fe358d2.png" alt="Truck Route Planner for all Europe" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1701862485/thumbnail_Access_Planner_ae7fe358d2.png 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1701862485/small_Access_Planner_ae7fe358d2.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1701862485/medium_Access_Planner_ae7fe358d2.png 750w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1701862485/large_Access_Planner_ae7fe358d2.png 1000w," sizes="100vw"></a><figcaption><a href="https://apps.impargo.de/planner">Access the Planner</a></figcaption></figure><div class="raw-html-embed"></div>&nbsp;<h1 style="text-align:justify;">3. Navigate The Truck Route Planner</h1>The industry's easiest-to-use interface, our software simplifies route planning for both seasoned dispatchers and newcomers. Tailored to adapt to your specific needs, IMPARGO ensures a hassle-free and intuitive experience. Optimize dispatch operations effortlessly with our powerful yet straightforward truck route planner today.<a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1715244719/Resources_Page_1200_x_540_px_Website_1_80425dafc4.svg" alt="Resources Page (1200 x 540 px) (Website) (1).svg"></a>The Planner Module in the IMPARGO Transport Management Platform (TMP®) is divided into five key sections (see image above). Here's a detailed overview of each:<ol style="list-style-type:upper-latin;"><li style="margin-left:40px;">Cost Profiles: In this section, you can configure cost profiles for drivers, trucks, trailers, and carriers. Precise cost profiles are crucial for achieving accurate cost calculations, allowing you to consider every variable affecting logistics costs.</li><li style="margin-left:40px;">Stops Section: Here, input destination addresses, optimize truck tours, and add stop activities or loading units. This section provides the flexibility to customize your stops to enhance route planning efficiency.</li><li style="margin-left:40px;">Route Options: Fine-tune your route by inputting specific parameters related to cost, routing, and tolls. Adjust factors like permissible total weight and emission class for your vehicles and subcontractors to ensure compliance and optimize expenses.</li><li style="margin-left:40px;">Interactive Map: Visualize routes and stops seamlessly on an interactive map, providing a clear, real-time view of your logistics network and helping you make informed decisions.</li><li style="margin-left:40px;">Results Bar: The Results Bar summarizes calculation results, including distance, operating time, costs, tolls, and freight price proposals. This comprehensive overview supports data-driven decision-making for optimized logistics performance.</li></ol><div class="raw-html-embed"></div><h1 style="text-align:justify;">4. Manage Master Data</h1>IMPARGO TMP® allows you to store and manage important Master Data, which will define the terms for the truck route and trip cost calculations.<h2 style="text-align:justify;">4.1. Address Data</h2>The Address Data feature enables you to save and utilize known addresses while planning your routes. To access this feature, follow these steps:Step 1: Click on the "Bookmark" icon.&nbsp; (Tooltip will display "My Addresses") in the left side bar. This will open the My Addresses section, where you can view your saved addresses.Step 2: Add a new address.&nbsp; Click on the "+ New Address" button in the top right corner.Find more detailed information <a href="https://impargo.de/en/docs/truck-dispatch-address-management">→ how to manage address data here</a>.<figure class="image"><a href="https://apps.impargo.de/addresses"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702292187/Address_profiles_1b26c48bc9.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/addresses">Access and modify saved addresses data</a></figcaption></figure>&nbsp;<h2 style="text-align:justify;">4.2. Cost Profiles Data</h2>The Cost Profiles Data feature allows you to manage and customize cost profiles for various aspects of your operations. &nbsp;To access and utilize this feature, follow these steps:Step 1: Click on the "truck" icon. (Tooltip will display "Profiles") in the left side bar. This will open the Cost Profiles section, where you can view and edit your saved profiles.Step 2: Create, edit, and delete cost profiles.&nbsp; This applies for Vehicles, Trailers, Drivers, Subcontractors, as well as Customer profiles.<figure class="image"><a href="https://apps.impargo.de/profiles"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702223231/All_profiles_f637b9121b.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/profiles">Access and modify your saved cost profiles</a></figcaption></figure>&nbsp;<h2 style="text-align:justify;">4.3. Fleet Owner vs. Freight Forwarder (Carrier) Cost Profiles</h2>Choose between your own company's fleet cost sets (per mileage and per hour rates) or your subcontractor's fleet cost sets (loaded mileage, empty mileage and daily rates). If you select you choose your own company's fleet you can select the appropriate cost profile for your equipment and drivers, such as 40t standard, 40t tanker, 3.5 transporter short haul, 40t articulated train long haul, etc.Find more detailed information <a href="https://impargo.de/en/docs/manage-cost-profiles">→ how to setup the cost profiles here</a> and more information <a href="https://impargo.de/en/docs/how-to-calculate-transport-costs">→ how to use the cost profiles here</a>.<h2 style="text-align:justify;">4.4. Company Profile Data</h2>The Company Profile Data feature allows you to adjust and customize your company profile settings. To access and modify your company profile, follow these steps:Step 1: Click on the "Gear" icon. (Tooltip will display "Settings") in the left side bar. This will open the Company Profile section, where you can adjust various settings.Step 2: Customize your company profile.&nbsp; Set the fuel price per liter, adblue price per liter, profit margin, and interest rates, if applicable.Step 3: Additional settings. You can also set a default for time spent at stops, enable automatic stop notifications, and adjust price differences per country.Find more detailed information <a href="https://impargo.de/en/docs/manage-company-personal-profile">→ how to setup the company profile data here</a>.<figure class="image"><a href="https://apps.impargo.de/preferences"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702292559/Company_profilee_299bc13fcc.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/preferences">Adjust default pricing for transports</a></figcaption></figure>

Introduction to The Planner Module

Access tutorials, guides, and updates on our transport management software system. Discover comprehensive resources at the IMPARGO Knowledge Center.

Plan Truck Routes

Calculate Transport Costs

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#tollcostinformation">Calculate toll cost</a></li><li style="margin-left:40px;text-align:justify;"><a href="#truck-toll-vat">Display tolls with or without VAT</a></li><li style="margin-left:40px;text-align:justify;"><a href="#comparetrucktolls">Before and after toll comparison</a></li><li style="margin-left:40px;text-align:justify;"><a href="#bulktollcalculation">Mass toll calculation for multiple routes</a></li></ol><div class="raw-html-embed"></div>Understanding and evaluating toll costs is crucial for transportation enterprises, enabling them to gauge the expenses linked to particular routes and thus strategize their logistics effectively. This comparison facilitates the identification of the most economical and efficient pathways for their operations, ensuring cost management, route optimization, and precise pricing. The IMPARGO Toll Cost Preview Feature empowers businesses to plan financially, adhere to regulations, and consider environmental implications.<h1 style="text-align:justify;">1. Calculate / Compare Toll Cost</h1>IMPARGO offers comprehensive toll cost calculations for heavy goods vehicles (HGVs) across Europe, covering special tolls, bridge tolls, and tunnel tolls. Note: Ferry fares are not included in the toll calculation.<h2 style="text-align:justify;">To calculate and compare toll costs for your trucks, follow these steps:</h2>Step 1: Calculate route. Input start and end locations in the "Stops" section (<a href="https://apps.impargo.de/planner">→ Planner Module</a>).Step 2: Access toll summary. In the results bar at the screen's bottom, click on the "Toll" label to open the toll summary modal for the entire trip, including all stops. This breakdown will provide information on tolled and untolled kilometers for each country along your route. Alternatively, for a summary of a specific leg of the transport, click on the toll amount listed between locations in the “Stops” section.Step 3: Switch to “by provider”. For an in-depth analysis by toll provider, switch from the "By country" tab to the "By provider" tab at the modal's top. This breakdown will provide information on the toll fees charged by different providers along your route including tolls for bridges, tunnels, and special tolls.Step 4: Compare after and before. In certain countries, we provide a comparison of toll costs before and after changes. This comparison aids in understanding the tolls that have been, are currently, or will be applicable.Note:&nbsp;<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">As ferry costs vary significantly for transport service providers, they are excluded from the toll cost calculation. However, they can be incorporated into the system through the <a href="https://impargo.de/en/docs/how-to-plan-truck-route#10-additional-charge-feature">→ "Additional Charges"</a> feature.</li><li style="margin-left:40px;text-align:justify;">Please note that the inclusion of Value Added Tax (VAT) in toll charges varies by country at IMPARGO. Some countries' toll fees are inclusive of VAT, whereas others are not. For comprehensive details regarding which countries, we do include VAT in the toll fees and which we do not, we invite you to contact our support team. Please send an email to info@impargo.de with the subject "Country List for VAT in Tolls". Our team will promptly provide you with a list of the relevant countries.</li></ul><figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702293550/view_full_toll_0f00a22451.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">View full toll costs in planned tour</a></figcaption></figure><div class="raw-html-embed"></div><h1>2. Display Tolls with or without VAT</h1>The&nbsp;Gross or Net Tolls feature makes toll calculations more flexible by letting you choose whether to include or exclude VAT in the displayed amount. This is helpful because VAT amounts might be reclaimed by transportation companies making the refund of VAT by local governments a pass-through item and thus expense neutral. As a result, they should be excluded in offers. You can enable or disable VAT for tolls in these places:<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;"><a href="#via-advanced-options">via the “Advanced options" in the Planner</a></li><li style="margin-left:40px;"><a href="#via-toll-summary-for-trucks">via the “Toll summary" modal in the Planner</a></li><li style="margin-left:40px;"><a href="#via-order-creation">via the “Add order" modal</a></li></ol><div class="raw-html-embed"></div>Via the “Advanced options" in the PlannerStep 1: Find the “Advanced options”. In the left side menu, in the “Route Options" section, scroll down and click on the “Advanced options" button.Step 2: Toggle "Include VAT in toll" checkbox. Find it in the “Advanced options" section and select or deselect it as needed.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737992948/Toll_EN_1_406651cb6d.gif"></a></figure>&nbsp;<div class="raw-html-embed"></div>Via the “Toll summary" modal in the PlannerStep 1: Find the “Toll summary" section. Click on the “Toll summary" icon near the toll costs, in the results bar at bottom of the Planner.Step 2: Include or exclude VAT from toll. Find and toggle the "Include VAT in toll" checkbox as desired. This will instantly reflect on the toll cost calculations provided.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737992984/Toll_EN_2_89635a1c05.gif"></a></figure>&nbsp;<div class="raw-html-embed"></div>Via the “Add order" modalStep 1: Go to “Create order”. Access order creation modal via the&nbsp;<a href="https://apps.impargo.de/planner">Planner</a> or&nbsp;<a href="https://apps.impargo.de/orders">Orders</a> modules.Step 2: Adjust VAT preferences in the “Additional settings”. Scroll down and click on “Additional settings”. There you can adjust VAT preferences while creating a transport order or offer.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737993008/Toll_EN_3_d1341dab77.gif"></a></figure> Notes:<ul style="list-style-type:square;"><li style="margin-left:40px;">Please note that IMPARGO applies VAT exclusion on a national basis using the nationwide VAT rate, not on a toll provider basis.</li><li style="margin-left:40px;">There may be exceptions or specific tolls with different VAT rates that are not considered by the system.</li><li style="margin-left:40px;">In some countries, VAT is not applied to tolls. In such cases, the toll amount with VAT is the same as the toll amount without VAT.</li><li style="margin-left:40px;">There may be exceptions or specific tolls with different VAT rates that are not considered by the system. E.g. in Belgium out of three regions only Wallonia charges a 21% VAT on tolls. Therefore, for simplicity reasons we do not apply 21% VAT in Wallonia.</li><li style="margin-left:40px;">Once you enable or disable VAT, the setting stays active across the system until you change it.</li><li style="margin-left:40px;">Saved orders keep the VAT setting they had when created. To update it, you’ll need to adjust the settings manually.</li></ul><h2>Need Help? Use the Toll VAT Excel File</h2>Not sure which countries include VAT in tolls?&nbsp;<a href="https://docs.google.com/spreadsheets/d/1rHISpkMvAhBYZuNI1EJ392TXXibafbe8gFy49tO47HQ/edit?usp=sharing">Follow this link!</a> It lists all the countries and helps you confirm whether VAT applies to your routes.Disclaimer: Toll VAT values are without guarantee and without claim to completeness.<div class="raw-html-embed"></div><h1 style="text-align:justify;">3. Before vs After Toll Comparison</h1>In certain countries (like Germany), we provide a comparison of toll costs before and after changes. This comparison aids in understanding the tolls that have been, are currently, or will be applicable.&nbsp;<h2 style="text-align:justify;">To compare toll costs before vs after changes, follow these steps:</h2>Step 1: Calculate route. Input start and end locations in the "Stops" section (<a href="https://apps.impargo.de/planner">→ Planner Module</a>).Step 2: Access toll summary. In the results bar at the screen's bottom, click on the "Toll" label to open the toll summary modal for the entire trip, including all stops. On the right side of the summary, you will find the cost before or in future if available.<h2 style="text-align:justify;">What are the toll changes in Germany for heavy trucks?</h2>Starting July 1, 2024, HGV trucks weighing over 3,5 tons will soon be subject to <a href="https://impargo.de/en/blog/germany-toll-collect-hgv-3.5t-2024">toll charges in Germany</a>. But, if a truck or vehicle is 3.5 tons or less, including when towing a trailer, it won't have to pay tolls. "Handicraft journeys" are also exempt from tolls, but this only applies to vehicles under 7.5 tons.These new tolls will affect your finances, so you'll need to include these extra costs when planning your budget and routes. That’s why you will find the toll summary showing the comparison between toll prices before and after July 01, 2024.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1710292660/Toll_comparison_EN_13e38ab2fb.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Toll summary with before and after comparison for new tolls</a></figcaption></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">4. Mass Toll Calculation For Multiple Routes</h1>Save time and simplify toll estimation with IMPARGO's exclusive Route Mass Calculation feature. This tool allows you to efficiently calculate tolls for multiple truck routes in one go, streamlining your planning process and improving accuracy. With this powerful feature, logistics professionals can obtain cost estimates quickly, enabling better decision-making and optimized route planning for fleets of any size. Discover how <a href="https://www.youtube.com/watch?v=nZIMm0JXkBY">Route Mass Calculation</a> can enhance your toll management and improve your overall logistics efficiency.<h2 style="text-align:justify;">To calculate tolls for multiple truck routes, follow these steps:</h2>Step 1: Locate feature. Navigate to the <a href="https://apps.impargo.de/dashboard">→ CargoApps Dashboard</a> and locate the “Route Mass Calculation” feature to start calculating your routes in bulk, inclusive of toll charges.Step 2: Download template. Download the template directly from the Dashboard to understand the required structure for your routes table.Step 3: Prepare template. Create an Excel sheet containing the route information for your stops. Make sure to organize the columns according to the available options in the IMPARGO system. For geolocation choose one of following three options:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Full address field: Provide one field with the complete address for each stop.</li><li style="margin-left:40px;text-align:justify;">Longitude &amp; Latitude fields: Enter the longitude and latitude coordinates for each stop in two separate fields.</li><li style="margin-left:40px;text-align:justify;">Country, City, Zip code and Street fields: Maintain four separate fields with country, city, zip code and street for each stop.</li></ul>Step 4: Import template.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Import the template to the platform for calculation.</li><li style="margin-left:40px;text-align:justify;">Choose toll and routing relevant parameters like number of axles, vehicle gross weight, etc.</li><li style="margin-left:40px;text-align:justify;">Ensure accurate data interpretation by aligning the column tags from your Excel sheet with the corresponding fields in the IMPARGO system. Accomplish this by clicking and holding the left mouse button on the tag, then dragging it to the appropriate field.&nbsp;</li><li style="margin-left:40px;text-align:justify;">Confirm whether the first row of your Excel spreadsheet serves as headers for column names or as address information. Subsequently, adjust the system's recognition settings to reflect this by either selecting or deselecting the option “First Row Contains Column Names”.&nbsp;</li><li style="margin-left:40px;text-align:justify;">Click on “Download”.</li></ol>Step 5: Wait for result. The system will take a while to calculate all routes. Check the notification bell on the top right corner for downloading the Excel file with calculated toll costs or navigate to the dashboard to an overview of all exports by clicking on “See all exports”.<figure class="image"><a href="https://www.youtube.com/watch?v=nZIMm0JXkBY"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702360961/routemass_3eee12bdcc.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://www.youtube.com/watch?v=nZIMm0JXkBY">Click here</a> to watch how to use Mass Toll Calculator</figcaption></figure>&nbsp;<h2 style="text-align:justify;">Value of using the truck Route Mass Calculator tool:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Automate toll calculations for multiple routes in seconds, allowing your team to focus on high-priority tasks.</li><li style="margin-left:40px;text-align:justify;">Utilize the Mass Toll Comparison feature to identify the most cost-efficient routes, reducing toll expenses on high-volume transport.</li><li style="margin-left:40px;text-align:justify;">Integrate this high-performing tool into your workflow, regardless of your team's technical expertise.</li></ul>

Calculate Truck Tolls

Optimize Truck Tour

IMPARGO offers solutions to various dispatch challenges. The "Time Management" feature enables dispatchers to plan driver schedules realistically and adhere to client-specified time windows. <a href="https://impargo.de/en/contact">Talk to us</a> and ask about your own challenges and how we can help you automate transportation management.<h1 style="text-align:justify;">Time Scheduling</h1>Discovering IMPARGO's “Time Management” feature is a big help for planning drivers' schedules accurately. It allows planning of departure and arrival times. Using this feature made scheduling easier. It reduced stress about not knowing when things would happen and made drivers more likely to stick to the plan.<h2 style="text-align:justify;">Here's how you can plan the time for truck routes:</h2>Step 1: Activate time management. Commence by activating the time management function located conveniently above the address entry. Once activated, this feature empowers you to set arrival and departure times for each stop or optimize time windows.Step 2: Set departure times. Specify a departure (start) date and time for your first stop.Step 3: Adapt time at stop. Define the time at each stop through the (+) icon for additional stop data. You can set the default value via the <a href="https://impargo.de/en/docs/manage-transport-company-cost-profile">general account settings</a>.Step 4: Adapt time windows. Adapt the time windows at each stop via the (+) icon for additional stop data.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702361809/time_scheduling_12bb89efab.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Use time management feature to calculate operational time</a></figcaption></figure><h2 style="text-align:justify;"> Understand the default time windows for truck route planning:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">First Stop Time Window: The default time window for the first stop is set from 00:00 to 23:59. This broad window accommodates the start of the truck's journey.</li><li style="margin-left:40px;">Subsequent Stops Time Window: For all following stops, the default time window is 08:00 to 17:00. This timing ensures that the stops fall within typical working hours.</li></ul>The reasoning behind these settings is to provide flexibility at the journey's start while ensuring practicality and efficiency for all subsequent stops.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702362978/time_windows_4a5cf15ec1.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Adjust time windows for each stop</a></figcaption></figure>&nbsp;Step 5: Identify time conflicts. Keep an eye on the system for any red warnings associated with stops. A red warning signals an issue with the time window for the corresponding stop. Hover over the warning with the mouse cursor to understand the reason:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">"Arrival and departure do not match with the time window": Time window cannot be met - try to approve another time window with your client, re-sequence the stop or execute the stop another day.</li><li style="margin-left:40px;text-align:justify;">“Stop is finished 1 day(s) after departure”: The stop can only be executed on the next day - try to approve another time window with your client, re-sequence the stop or execute the stop another day.</li></ul>To resolve time window alerts, re-sequence the stops manually by moving the stops per drag &amp; drop or adapt the time window at the additional stop data located near the stop in question by clicking on (+) icon.Step 6: Sequence, round trip or time window optimization. Utilize the time window optimization feature to plan complex tours in sequence and as a round trip with specified time windows. This ensures that your route is not only optimized for efficiency but also adheres to time constraints at each stop. You can achieve this by:<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Manually move the stops per drag &amp; drop.&nbsp;</li><li style="margin-left:40px;text-align:justify;">Or alternatively click on “Optimize” below the stops and choose either “First stop fixed” for optimization in sequence or “First and last stop fixed” for a roundtrip optimization. The system will try to keep all time windows. If it is not possible to keep the time windows, the system will show a red alert.</li></ol>IMPARGO platform will automatically optimizing the sequence for maximum efficiency and create the most efficient tour adhering time windows.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702363636/roundtrip_fce561ccf2.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/orders">How the Optimize function works</a></figcaption></figure>&nbsp;Step 7: Share schedule via link, PDF or DriverApp. Leverage the “Time Management” function by sharing the results of the time scheduling and time window optimization with all your stakeholders (driver, customer, locations, partners or subcontractors). Share the planned arrival and departure time:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">via the location specific tracking link with the corresponding location. <a href="https://impargo.de/en/docs/how-to-share-transport-order-offer">Read more here</a>.</li><li style="margin-left:40px;text-align:justify;">via the DriverApp with your driver. <a href="https://impargo.de/en/docs/how-to-send-truck-route-to-driver">Read more here</a>.</li><li style="margin-left:40px;text-align:justify;">via a created PDF to anyone. <a href="https://impargo.de/en/docs/PDF-route-report">Read more here</a>.</li></ul>

Calculate Truck Drive Time

<h2 style="margin-left:0px;text-align:justify;">Table of Contents</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#access-freight-market-price-calculator">Access Freight Costs Calculator</a></li><li style="margin-left:40px;text-align:justify;"><a href="#confidencelevels">Check Market Price Reliability</a></li><li style="margin-left:40px;text-align:justify;"><a href="#howto">Create Profitable Order / Proposal</a></li><li style="margin-left:40px;text-align:justify;"><a href="#pricing">Get More Market Calculations</a></li><li style="margin-left:40px;text-align:justify;"><a href="#faq">Frequently Asked Questions (FAQ)</a></li></ol><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">1. Access Freight Costs Calculator</h1>The Market Price Indicator, or freight costs calculator, feature within IMPARGO serves as an advanced tool tailored for professionals in the transport industry, facilitating precise cost estimation and pricing insights. Seamlessly integrated into the IMPARGO Truck Route Planner, this freight costs calculator addresses the complexities associated with market price uncertainties.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1706012435/market_price_process_7b00a85482.gif" alt="TMS LKW HGV Route Planner Software Market Price"></a><figcaption><a href="https://apps.impargo.de/planner">Transport Market Price Indicator Feature</a></figcaption></figure><h2 style="text-align:justify;"> Importance of using a freight costs calculator:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Optimize Financial Planning:&nbsp;Adjust your prices based on what's happening right now in the market. Be competitive and offer the best rates to your customers.</li><li style="margin-left:40px;text-align:justify;">Your Cost, Your Way: Customize details to fit your transport. This ensures that price estimates are just right for your specific needs.</li><li style="margin-left:40px;text-align:justify;">Compare Prices at a Glance:&nbsp;Visual representations make it easy to compare prices quickly. No complex numbers, just a clear picture.</li><li style="margin-left:40px;text-align:justify;">See the Profit Picture:&nbsp;Understand how much profit you might make. The freight costs calculator calculates potential profit margins, helping you make smart financial decisions.</li></ul><h2 style="text-align:justify;">Realistic freight market prices for transports:</h2>The hundreds of thousands of price data in IMPARGO's Market Price Indicator are derived directly from bills. This means that the prices essentially mirror real paid prices, offering an authentic representation of actual transactions within the transport industry.<h2 style="text-align:justify;">How the Freight Costs Calculator Works:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Market Price Data Learning: Algorithms improve with more data, impacting the precision of price estimates.</li><li style="margin-left:40px;text-align:justify;">Reality Check Through Transactions: The algorithm is validated by comparing estimates with real-world transactions, ensuring accuracy against observed market prices.</li><li style="margin-left:40px;text-align:justify;">Characteristics Considered by the Algorithm:<ul><li style="margin-left:40px;text-align:justify;">Geographical Data: Origin and destination cities are leveraged, with continuous geographical modeling eliminating border effects.</li><li style="margin-left:40px;text-align:justify;">Temporal Data: Prices are estimated per week or month based on data frequency.</li><li style="margin-left:40px;text-align:justify;">Loading Characteristics: Type of goods, load weight, quantity transported (pallets, floor meters, cubic meters), and fuel inclusion/exclusion.</li></ul></li><li style="margin-left:40px;text-align:justify;">Estimating Market Price Distribution: Algorithms reconstruct price distributions based on observed patterns for specific origin/destination pairs.</li><li style="margin-left:40px;text-align:justify;">Adaptive Learning: The algorithms continuously evolve, learning from new data and adapting to market changes for precise estimates.</li></ul><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">2. Check Market Price Reliability</h1>The Confidence Index and the use of real-paid prices create a strong foundation for the freight costs calculator within the Market Price Indicator. Users can have confidence in the estimates, knowing they are based on hundreds of thousands of data points from real bills, and the Confidence Index guides them in assessing the reliability of the data.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1716110575/view_market_price_confidence_669058d27b.gif" alt="freight costs calculator"></a><figcaption>The higher the Confidence Index, the higher the reliability.</figcaption></figure><h2 style="text-align:justify;"> Components of Confidence (Reliability) Index:</h2><ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Number of Data Items: More data means a higher confidence level.</li><li style="margin-left:40px;text-align:justify;">Diversity of Data Sources: Various data sources boost confidence.</li><li style="margin-left:40px;text-align:justify;">Frequency of Data Sources: Regular data updates increase confidence.</li></ol><h2 style="text-align:justify;">Confidence Index Rank:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Highest Confidence (Rank A): Indicates a high level of confidence in the estimated prices. The data is abundant, diverse, and regularly updated.</li><li style="margin-left:40px;text-align:justify;">Moderate to Low Confidence (Ranks B to D): Represents varying levels of confidence. Users should exercise caution, and additional validation may be beneficial.</li><li style="margin-left:40px;text-align:justify;">Lowest Confidence (Rank E): Suggests the lowest level of confidence. Users should approach estimates with caution, and verification is strongly recommended.</li></ul>Users can use the confidence index to decide how much trust to place in the estimated prices from the freight costs calculator. Higher confidence levels offer assurance, while lower confidence levels indicate the need for careful consideration and verification.<div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">3. Create Profitable Order / Proposal</h1>Step 1: Create a truck route in IMPARGO truck route planner.&nbsp; Initiate the process by <a href="https://impargo.de/en/how-to-plan-truck-route">planning a truck route</a> with two stops using the IMPARGO Truck Route Planner.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1706012610/create_two_stops_1805883040.gif" alt="TMS LKW HGV Route Planner Software Market Price"></a></figure> Step 2: Find and click on “Get Market Price”.&nbsp; Open the Market Price Indicator window by clicking on "Get market price" in the planner, allowing you to access the freight costs calculator.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1706012689/get_market_price_e40f5e5e77.gif" alt="TMS LKW HGV Route Planner Software Market Price"></a></figure> Step 3: Add details and get freight market price.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Add loading meters and weight to refine cost estimations.</li><li style="margin-left:40px;text-align:justify;">Customize details like vehicle type, goods type, benchmark type (Spot or Contract), and hazardous goods indication.</li><li style="margin-left:40px;text-align:justify;">Click on “Get market price”.</li></ol>You will then get a visual representation of costs compared to minimum, median, and maximum market prices provided by the freight costs calculator.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1706012866/enter_parameters_for_pricing_115abba41b.gif" alt="TMS LKW HGV Route Planner Software Market Price"></a></figure> Step 4: Adjust pricing.A. Automatically:&nbsp;Click on the desired price under Min, Median, or Max to reflect that market price in the result bar below.&nbsp;<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1716110576/auto_pricing_market_price_dca14999da.gif" alt="freight costs calculator"></a><figcaption>Click on the desired price under Min, Median, or Max to reflect that market price in the result bar below.&nbsp;</figcaption></figure> Alternatively, manually input your price based on data from the freight costs calculator.B. Manually:&nbsp;Adjust the "Price in €/km" or "Final price" fields, affecting each other manually.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1716110578/manual_pricing_market_price_5747940242.gif" alt="freight costs calculator"></a><figcaption>Adjust the "Price in €/km" or "Final price" fields, affecting each other automatically.</figcaption></figure> Step 5: Calculate profit margin.&nbsp; View the profit for the calculated cost and price instantly under the "Final price" field.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1716110575/view_market_price_confidence_669058d27b.gif" alt="freight costs calculator"></a><figcaption>View the profit for the calculated cost and price instantly under the "Final price" field.</figcaption></figure><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;"> 4. Get More Market Calculations</h1>Market price indicator is an exclusive feature for our Professional Plan and Business Plan users. By having a Professional Plan or Business Plan account, the user can get access to this feature with the following details:&nbsp;5 times FREE Market Price Indicator calculation, then 25 € per 100 additional calculations.- Get market prices directly in the Planner&nbsp; - Gather market insights to evaluate your transportation profits&nbsp; - Use the freight costs calculator in order and offer creation*Notice: Pricing might change in the futurePlease visit our <a href="https://apps.impargo.de/account/plans">pricing page</a> for more information about our current available plans, comparisons, payment methods and etc.<a href="https://apps.impargo.de/account/plans">Choose the plan that fits your daily transport operations!</a><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">5. Frequently Asked Questions (FAQ)</h1><h2 style="text-align:justify;">1. What is the freight market price indicator feature in IMPARGO TMS platform?</h2>The Market Price Indicator is a tool integrated into IMPARGO's Truck Route Planner, providing real-time cost estimates and market prices for transport routes.<h2 style="text-align:justify;">2. How does the freight market price indicator work?</h2>Users create a truck route, input details like loading meters, weight, and goods type, and click "Get market price." The tool then calculates and visually represents costs compared to market benchmarks.<h2 style="text-align:justify;">3. Can I customize the cost estimates for my specific transport details?</h2>Yes, the freight costs calculator within the Market Price Indicator allows customization of parameters like loading meters, weight, vehicle type, goods type, and benchmark type for tailored cost estimates.<h2 style="text-align:justify;">4. How does the freight market price calculator consider hazardous goods in cost estimation?</h2>Users can indicate if their cargo contains hazardous goods, ensuring that the tool factors in these considerations for accurate cost calculations.<h2 style="text-align:justify;">5. What benefits does a freight costs calculator offer for financial planning?</h2>The feature eliminates guesswork, provides transparent cost breakdowns, and empowers users to make informed decisions, optimizing financial planning and budgeting.<h2 style="text-align:justify;">6. How does the freight costs calculator enhance operational efficiency?</h2>By integrating cost estimation into route planning, the tool streamlines operations, saves time, and increases overall operational efficiency.<h2 style="text-align:justify;">7. How can I use the freight costs calculator to stay competitive?</h2>The tool enables users to adjust pricing strategies based on real-time market prices, ensuring competitiveness by offering the best rates to customers.<h2 style="text-align:justify;">8. Can I see a visual comparison of freight pricing scenarios?</h2>Visual representations within the tool aid swift assessment and comparison of pricing scenarios, simplifying decision-making.<h2 style="text-align:justify;">9. How does transport profit calculation work?</h2>The freight costs calculator includes a profit calculation component, offering insights into potential profit margins, helping users make smart financial decisions.<h2 style="text-align:justify;">10. What factors contribute to realistic freight market prices provided by IMPARGO?</h2>The algorithms consider real-time data from diverse sources, route details, goods type, and hazardous materials, ensuring a realistic representation of market prices.<h2 style="text-align:justify;">11. How can I adjust pricing in the freight market price indicator?</h2>Users can adjust pricing automatically by clicking on reasonable prices or manually inputting their own based on the freight costs calculator.<h2 style="text-align:justify;">12. Is the freight costs calculator user-friendly?</h2>Yes, the Market Price Indicator is seamlessly integrated into the IMPARGO Truck Route Planner, offering a user-friendly interface for easy navigation and use.<h2 style="text-align:justify;">13. Can I trust the accuracy of the cost estimates provided by the freight costs calculator?</h2>The tool's accuracy is ensured through customizable parameters, regular algorithm evaluations, and comparisons with observed market transactions, providing reliable estimates.<h2 style="text-align:justify;">14. How does the confidence index work, and why is it important?</h2>The confidence index reflects the reliability of the estimated prices, considering the amount of data, diversity of data sources, and the frequency of data receipt. A higher confidence index indicates more dependable estimates.

Calculate Freight Costs Market Price

With just a click, you have the power to figure out costs for multiple transports at the same time (in bulk). This will turn a task that could take a lot of time into something super smooth. The Route Mass Calculation tool is a quick way to become a master at saving time and calculating costs, including toll charge.<figure class="image"><a href="https://www.youtube.com/watch?v=nZIMm0JXkBY"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703821227/find_mass_toll_7983efb0ea.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://www.youtube.com/watch?v=nZIMm0JXkBY">Watch video on how to use the Mass Toll Calculator here!</a></figcaption></figure>&nbsp;<h2 style="text-align:justify;">To calculate costs for multiple truck routes (in bulk), follow these 6 steps:</h2>Step 1: Find the Route Mass Calculation tool. You can find the “Route Mass Calculation” on the <a href="https://apps.impargo.de/dashboard">CargoApps Dashboard</a> to calculate your routes, including tolls, in bulk.Step 2: Create a table of truck routes. Prepare a upload table with all your routes (A-B relations). You can try this feature by downloading the template provided, to see how the table of routes should be structured.Step 3: Import the table of truck routes. Once you have your table of routes ready, click on the "Import to Calculate" button in the Route Mass Calculator interface. Upload the file containing your route data. This file should be in the correct format, either using the template provided or exported from the Planner.Step 4: Explain the table to the system. After uploading the file, you will need to drag the relevant tags to each corresponding column in the table. This step ensures that the system understands the data correctly.Step &nbsp;5: Specify truck attributes. Make sure to select the appropriate truck attributes for toll and route calculations. This includes specifying the characteristics of the truck, such as weight, dimensions, and any other relevant parameters.Step 6: Download mass cost calculation for your truck routes. Once you have reviewed and confirmed the mapping and truck attributes, click on the "Download" button to initiate the toll and route calculation process. A notification will appear on the top right, confirming the results document. Access the notification and view all export results, where you can download the calculation file.<figure class="image"><a href="https://apps.impargo.de/dashboard"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702360961/routemass_3eee12bdcc.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/dashboard">Use mass route calculator feature</a></figcaption></figure>

Calculate Route Costs in Mass

Welcome to the&nbsp;Driving and Rest Time feature of the IMPARGO Transportation Management Platform (TMP®). Designed specifically for truck dispatchers, carriers, freight forwarding companies, and shippers in Europe, this feature integrates EU driving and rest regulations directly into your route planning.<h2>With this feature, you can:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Improve Time Accuracy: Include driving and rest times in your schedule for more precise planning.</li><li style="margin-left:40px;">Align Cost Calculation: Factor in rest times to ensure accurate and transparent pricing by accounting for additional driver costs.</li><li style="margin-left:40px;">Ensure Regulation Compliance: Plan routes confidently while adhering to EU driving and rest time regulations, reducing the risk of penalties and driver fatigue.</li><li style="margin-left:40px;">Enhance Planning for Dispatchers: Determine if drivers can meet schedules accurately, even for complex multi-day tours.</li></ul><h2>Table of Contents</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;"><a href="#use-driving-rest-time-feature">Use Driving &amp; Rest Time Feature</a></li><li style="margin-left:40px;"><a href="#notifications-in-your-planner">Notifications in Planner</a></li><li style="margin-left:40px;"><a href="#truck-driver-app-information">Information in DriverApp</a></li></ol><div class="raw-html-embed"></div><h1>1. Use Driving &amp; Rest Time Feature</h1><figure class="image"><a href="https://apps.impargo.de/planner?enableRestStopsRecommendation=true&amp;minutesDrivenBeforeRouteStart=0&amp;stops[0]=Chausseestra%25C3%259Fe%252037%252C10115%2520Berlin%252CDeutschland%2C52.533440%2C13.379850&amp;stops[1]=44400%2520Rez%25C3%25A9%252CRue%2520de%2520la%2520Classerie%2520116%252CFrance%2C47.172086%2C-1.556623&amp;timeWindows[0]=00%3A00%2C23%3A59&amp;timeWindows[1]=00%3A00%2C23%3A59&amp;waitingTimes[0]=60&amp;waitingTimes[1]=60&amp;withTimeManagement=true"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1732533402/EN_rest_driver_6952015ad8.png" alt="calculate truck driving time with rest times for EU" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1732533402/thumbnail_EN_rest_driver_6952015ad8.png 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1732533403/small_EN_rest_driver_6952015ad8.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1732533403/medium_EN_rest_driver_6952015ad8.png 750w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1732533403/large_EN_rest_driver_6952015ad8.png 1000w," sizes="100vw"></a><figcaption><a href="https://apps.impargo.de/planner?enableRestStopsRecommendation=true&amp;minutesDrivenBeforeRouteStart=0&amp;stops[0]=Chausseestra%25C3%259Fe%252037%252C10115%2520Berlin%252CDeutschland%2C52.533440%2C13.379850&amp;stops[1]=44400%2520Rez%25C3%25A9%252CRue%2520de%2520la%2520Classerie%2520116%252CFrance%2C47.172086%2C-1.556623&amp;timeWindows[0]=00%3A00%2C23%3A59&amp;timeWindows[1]=00%3A00%2C23%3A59&amp;waitingTimes[0]=60&amp;waitingTimes[1]=60&amp;withTimeManagement=true">Click here to activate the driving and rest time feature</a></figcaption></figure>&nbsp;Step 1: Activate driving and rest time.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;">Locate the "Rest" Icon: In the&nbsp;<a href="https://apps.impargo.de/planner">Planner</a> or&nbsp;<a href="https://apps.impargo.de/orders">Order</a> Creation module, find the&nbsp;"Rest" icon indicated by a coffee cup symbol.</li><li style="margin-left:40px;">Click on the Icon: Activating the rest time features automatically turns on the time management feature.</li></ol>Step 2: Set departure details. Add the time the driver has already driven on this day. If not, just leave it at zero.Step 3: Enter route details. Input your starting point and destination as usual.Step 4: Review break notifications. As you plan the route, the system will notify you when the driver needs to take a short or long break according to EU regulations.<figure class="image"><a href="https://apps.impargo.de/planner?enableRestStopsRecommendation=true&amp;minutesDrivenBeforeRouteStart=0&amp;stops[0]=Chausseestra%25C3%259Fe%252037%252C10115%2520Berlin%252CDeutschland%2C52.533440%2C13.379850&amp;stops[1]=44400%2520Rez%25C3%25A9%252CRue%2520de%2520la%2520Classerie%2520116%252CFrance%2C47.172086%2C-1.556623&amp;timeWindows[0]=00%3A00%2C23%3A59&amp;timeWindows[1]=00%3A00%2C23%3A59&amp;waitingTimes[0]=60&amp;waitingTimes[1]=60&amp;withTimeManagement=true"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1732533723/En_driving_rest_times_gif_d2e9fc80ea.gif" alt="driving time and rest time for truck driver fleet management"></a></figure>&nbsp;<ul style="list-style-type:square;"><li style="margin-left:40px;">Short Breaks: Indicated by a coffee cup symbol. Required after 4.5 hours of driving.</li><li style="margin-left:40px;">Long Breaks: Indicated by&nbsp;a bed symbol. Required after 9 hours of driving.</li></ul>These notifications help you plan rest stops effectively, ensuring compliance and driver well-being.<h2>Important Notes</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Informational Notifications: Break notifications are for your information. They count towards time calculations and are added as a cost for the driver's time.</li><li style="margin-left:40px;">Manual Rest Stops: To add rest stops for your driver, you'll need to manually create a stop in the application and select a parking spot.</li><li style="margin-left:40px;">Current Limitations: Stops for loading, unloading, parking, or refueling are&nbsp;not counted as rest times in the current setup.</li></ul><div class="raw-html-embed"></div><h1>2. Notifications in Planner</h1>Understanding the notifications can help you plan better. Here's what you need to know:<h2>After 4.5 Hours of Driving</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Short Break Required: The system notifies you that the driver needs to take a minimum of 45 minutes of rest.&nbsp;</li><li style="margin-left:40px;">Info: Our notification system will indicate that the driver should take a 45-minute rest. In actuality, the driver can divide one 45-minute short break into two: 15-minute and 30-minute breaks.</li></ul><h2>After 9 Hours of Driving</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Long Break Required: The system notifies you that the driver should take a long break.</li><li style="margin-left:40px;">Break Duration: The long break should be at least 11 hours and can be divided into two periods:<ul><li style="margin-left:40px;">The first period must be an uninterrupted period of at least 3 hours.</li><li style="margin-left:40px;">The second period must be an uninterrupted period of at least 9 hours.</li></ul></li><li style="margin-left:40px;">Info: Our notification system will indicate that the driver should take an 11-hour long rest. In actuality, the driver can divide the break duration to two periods as mentioned above and then take a 9-hour break. However, this practice cannot be implemented more than three times a week.</li></ul><h2>Extended Driving Time</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Notifications: The system also alerts you about possible extended driving times according to regulations.</li></ul><div class="raw-html-embed"></div><h1>3. Information in DriverApp</h1>Keeping your drivers informed is just as important. Here's how the DriverApp helps:<h2>Tour Preview</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Rest Time Information: Drivers receive information about short and long rest times when previewing the tour.</li><li style="margin-left:40px;">Preview Only: This information is only visible during the preview and not while the driver is en route.</li></ul><h2>During the Route</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">No Automatic Notifications: Drivers won't receive notifications about where to take rest breaks unless you've explicitly added a parking stop and instructed them to rest.</li><li style="margin-left:40px;">Manual Stops: If you add stops for parking or refueling, the DriverApp will notify the driver that these stops do not qualify as break time.</li></ul><h2>Feature Activation</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Dispatcher Settings: The preview of potential rest stops is only available if you've enabled the "Driving and Rest Time" feature and sent the route to the driver with this feature enabled.</li></ul><h2>Data Reporting</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Current Limitations: Driving and rest times from the DriverApp are not reported back to the IMPARGO system at this time.</li></ul>

Plan Driving and Rest Time

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#overview">General Steps to Calculate CO₂ Emissions</a></li><li style="margin-left:40px;text-align:justify;"><a href="#why-calculate-co2-emissions">Importance of CO₂ Emissions Calculation</a></li><li style="margin-left:40px;text-align:justify;"><a href="#calculate-truck-co2-emissions">Calculating CO₂ Emissions in the Planner</a></li><li style="margin-left:40px;text-align:justify;"><a href="#how-to-calculate-co2-emissions">Calculation Standard Used by IMPARGO</a></li><li style="margin-left:40px;text-align:justify;"><a href="#co2-calculation-example">Example CO₂ Calculation for a Truck</a></li></ol><div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Calculate CO₂ Emissions (General Steps)</h1>Step 1: Measure fuel consumption. Measure how much fuel the truck uses when it travels a certain distance. For trucks, this is usually measured in how many litres of fuel are used every 100 kilometres travelled.Step 2: Identify type of fuel used. Different types of fuel, like diesel or gasoline, release different amounts of CO₂ when burned. Each type of fuel has a&nbsp;CO₂ emission factor, which is a number telling you how much CO₂ is released per litre of that fuel when it's burned.Step 3: Calculate total emissions. Multiply the distance the truck travelled by the fuel consumption. This tells you how much fuel was used in total. Then, multiply the total fuel used by the CO₂ emission factor for the type of fuel the truck uses. This gives you the total CO₂ emissions.With the&nbsp;<a href="https://apps.impargo.de/planner">IMPARGO truck route planner</a>, all these steps are automated, allowing you to automatically calculate and track emissions quickly and effortlessly.<div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Importance of CO₂ Emissions Calculation</h1>Calculating CO₂ emissions is crucial for businesses aiming to reduce their environmental footprint and enhance sustainability. Accurate CO₂ calculations are particularly critical in the logistics and transportation sectors, where they help compare truck efficiencies, meet customer reporting demands, and achieve internal sustainability objectives. This process not only boosts operational efficiency but also ensures compliance with environmental regulations and increases transparency for stakeholders. Understanding and managing CO₂ emissions is essential for any business committed to responsible environmental practices and effective resource management.<div class="raw-html-embed"></div><h1 style="text-align:justify;">3. Calculate Truck Route CO₂ emissions</h1>Step 1: Calculate the route. Input start and end locations in the "Stops" section (<a href="https://apps.impargo.de/planner">→ Planner Module</a>).Step 2: Open analysis modal. Open the analysis modal by clicking on the “Analysis” button at the top right corner of the planner module.Step 3: Switch to “CO₂ Emissions” tab. The analysis modal shows details of the tours like a cost breakdown and CO₂ emissions. Switch to the CO₂ emissions tab.Step 4: Check vehicle parameters and emissions results.<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">On the left side of the CO₂ emissions tab, review the vehicle details such as fuel consumption and fuel type, taken from the vehicle profile. If calculating routes for a partner, specify these parameters now.</li><li style="margin-left:40px;text-align:justify;">On the right side, the modal displays the CO₂ emissions for the route in kilograms of CO₂ equivalent emissions (kg CO₂e), calculated according to ISO 14083:2023 Standard, segmented into Well-to-Tank, Tank-to-Wheel, and Total Emissions.</li></ul><figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1713817472/co2_bee130e4fa.gif"></a></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">4. IMPARGO CO₂ Calculation Standard</h1>There are many different ways CO₂ emissions can be calculated and reported. For example, you can choose to include or exclude the emissions that occur when producing the fuel. You can also include or exclude other greenhouse gas emissions apart from CO₂, like methane (CH4) and nitrous oxide (N2O). To understand the details of what the shown emissions include and do not include, we need to delve into how the values are calculated. Understanding the methodology and standards behind CO₂ emissions calculations is key to ensuring accuracy and compliance.<h2 style="text-align:justify;">ISO 14083:2023 Standard</h2>As a reference for the CO₂ calculation, the ISO 14083:2023 Standard is used. This international standard provides guidelines for quantifying and reporting greenhouse gas emissions, ensuring consistency and reliability across different calculations.<h2 style="text-align:justify;">CO₂ and CO₂e</h2>CO₂ refers to carbon dioxide emissions resulting directly from fossil fuel combustion. CO₂e (carbon dioxide equivalent) includes CO₂ and other greenhouse gases like methane and nitrous oxide, adjusted to their impact relative to CO₂. According to the used standard, we report CO₂e emissions.<h2 style="text-align:justify;">Well-to-Tank (WTT) vs. Tank-to-Wheel (TTW)</h2>WTT (Well to Tank) accounts for the emissions involved in extracting, producing, and transporting the fuel to the vehicle. TTW (Tank to Wheel) measures the emissions produced from the vehicle’s fuel consumption during operation. Typically, people only consider Tank-to-Wheel emissions as these are the emissions that occur when burning the fuel but forget about the emissions needed to produce the fuel. However, to get an accurate calculation of the total emissions needed for a transport, both TTW and WTT need to be considered.<div class="raw-html-embed"></div><h1 style="text-align:justify;">5. Example CO₂ Calculation for a Truck</h1>Imagine a diesel truck travels 100 kilometres using 30 litres of diesel. According to the used standard, diesel available in Europe has the following CO₂ equivalent (CO₂e) emissions per litre:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">0.47 CO₂e emissions WTT [kgCO₂e / l]</li><li style="margin-left:40px;text-align:justify;">2.64 CO₂e emissions TTW [kgCO₂e / l]</li></ul>Using these factors, we calculate the total CO₂e emissions:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">CO₂e emissions WTT =&nbsp; 0.47 kgCO₂e / l * 30 l = 14.23 kg</li><li style="margin-left:40px;text-align:justify;">CO₂e TTW = 2.64&nbsp; kgCO₂e / l&nbsp; * 30 l = 79.12 kg</li></ul>We then calculate the total greenhouse gas emissions in CO₂e by adding both the WTT and the TTW emissions:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Total CO₂e emissions = 14.23 kg + 79.12 kg = 93.35 kg</li></ul>

Calculate Truck CO2 Emissions

Whether you're dealing with drivers, customers, partners, or subcontractors, sometimes you need to share route details without saving an order or using the IMPARGO platform's sharing features. Creating a PDF route report directly from the IMPARGO planner allows you to distribute all necessary information swiftly and securely.<h1 style="margin-left:0px;text-align:justify;">Create PDF For a Truck Route</h1>Step 1: Initiate PDF creation. After planning your route within the IMPARGO planner, find and click the “Create PDF with map” button located in the top right corner of the planner interface. This will initiate the process to generate your detailed route report.Step 2: Customize your PDF.<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Once you click the PDF button, a modal window will open. Here, you’ll see a preview of the PDF report on the right side.</li><li style="margin-left:40px;text-align:justify;">On the left side of the modal, choose which data should be visible on the PDF. If you prefer not to share specific details such as the price of used asset profile names, simply uncheck these options.</li><li style="margin-left:40px;text-align:justify;">To ensure your company's logo, contact details, and terms of service appear correctly on the PDF, make sure they are properly set up in your company profiles. For more detailed guidance, refer to the chapter on&nbsp;<a href="https://impargo.de/en/docs/manage-company-personal-profile">Managing Master Data</a>.</li></ul>Step 3: Download and share the PDF. Once you are satisfied with the setup and preview, click the “Download” button. The PDF will automatically download to your device, ready for you to print out or share digitally as required.<figure class="image image_resized" style="width:564px;"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1713798115/PDF_creation_gif_cae8ec0be3.gif"></a></figure> IMPARGO’s TMP® offers a variety of PDF templates to suit different needs:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">PDF Route Reports: <a href="https://impargo.de/en/docs/PDF-route-report">Create route PDF</a> directly from the planner for basic route details.</li><li style="margin-left:40px;text-align:justify;">Order PDFs: For comprehensive order reports including load information or driver events, visit the <a href="https://impargo.de/en/docs/create-transport-order-document-pdf">Create Order PDF guide</a>.</li><li style="margin-left:40px;text-align:justify;">Offer PDFs: To craft professional offers for customers, check out the <a href="https://impargo.de/en/docs/create-offer-pdf">Create Offer PDF guide</a>.</li></ul>Are you looking to further customize the PDFs to your company's workflows?&nbsp; <a href="https://impargo.de/en/contact">Contact us</a> for custom PDFs templates.

Create Truck Route Report (PDF)

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#createtransportorder">Create transport order from Planner</a></li><li style="margin-left:40px;text-align:justify;"><a href="#sendtruckroutetodriver">Send Order to Driver from Planner</a></li><li style="margin-left:40px;text-align:justify;"><a href="sharetruckroutewithcarrier">Share Planned Transport with Carrier or Subcontractor</a></li><li style="margin-left:40px;text-align:justify;"><a href="#sendtransportoffer">Create and send offer form Planner</a></li></ol>Digitalizing order and offer management offers multiple benefits. It streamlines the entire process from order creation through to planning and execution, boosting efficiency and simplifying communication both internally and with customers. This integration facilitates quicker, more accurate operations and enhances customer interactions.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Create Transport Order From Planner</h1>Step 1: Initiate create order process.&nbsp; In the <a href="https://apps.impargo.de/planner">→ Planner module</a>, click the "Create new order" button on the top right corner of the interface. The add order view will open.Step 2: &nbsp;Add order data or documents. Add additional data or documents as needed. Read more about adding data or documents <a href="https://impargo.de/en/docs/how-to-create-transport-order">here</a>.Step 3: Save order. Save the order with clicking on the “Save” button on the right bottom corner.&nbsp;The created order will be visible in the orders table in the <a href="https://apps.impargo.de/orders">→ Orders Module</a>. There, you can update the status of the order as it progresses through different stages, share the order with your fleet or relevant team members for execution, and utilize the order history for reference and record-keeping purposes.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702351119/create_orderr_68da43cc3b.gif" alt="Truck Route Planner for all Europe"></a><figcaption>Double-check the entered information to ensure accuracy</figcaption></figure><div class="raw-html-embed"></div>&nbsp;<h1 style="text-align:justify;">2. Send Order to Driver from Planner</h1>If you have truck drivers connected to the IMPARGO <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a>, you can easily send your planned route along with all the necessary information for the driver to adhere to during the transport.Step 1: Find the “Send” button. Locate and click on the "Send" button located on the top right corner of the <a href="https://apps.impargo.de/planner">Planner</a>.Step 2: Choose “Send to driver”. From the options that appear, select “Send to Driver”.Step 3: Edit order details.&nbsp; A new window will open, displaying the order details and any references you have added.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702352835/assign_order_to_driver_c614f24350.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Send your planned tour to driver</a></figcaption></figure>&nbsp;Step 4: Save and continue.&nbsp; Once you have reviewed and confirmed the order details, click on the "Save and Continue" button.Step 5: Choose and assign a driver. In this step, you have two options:<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;">If the driver is already connected to the IMPARGO <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a> and part of your fleet, choose the connected driver.</li><li style="margin-left:40px;">If the driver is not yet connected, you can <a href="https://impargo.de/en/docs/connect-truck-driver-app#1-setup-the-driverapp">invite a new driver to the system</a>. Click on “Invite a new driver”.</li></ol>Step 6: Send truck route to driver. After selecting the appropriate option, click on the "Send" button and the transport routing information, as planned, will be sent to the driver.This process enables effective communication, real-time monitoring, and efficient coordination between dispatchers and drivers.<div class="raw-html-embed"></div><h1 style="text-align:justify;">3. Share Planned Route with Carrier / Subcontractor</h1>Sending planned transport orders to carriers or subcontractors in the IMPARGO system allows for efficient communication, smooth coordination, and collaboration with your logistics partners.<h2 style="text-align:justify;">Here's how to send a transport order to carrier / subcontractor:</h2>Step 1: Find the “Send” button. Locate and click on the "Send" button located on the top right corner of the <a href="https://apps.impargo.de/planner">Planner</a>.Step 2: Choose "Send to carrier/subcontractor". From the options that appear, choose "Send to Carrier/Subcontractor".Step 3: Edit order details. A new window will open, displaying the order that was created with the specified route and details.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702353723/send_carrier_orderr_c6429e1dc3.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Send planned transport to your partnered carrier</a></figcaption></figure>&nbsp;Step 4: Choose sending method.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;">Copy Link: You have the option to copy the link provided in the window. You can then manually send this link to your partners through a communication channel of your choice.</li><li style="margin-left:40px;">Send via Email: Alternatively, you can use the button provided below the link to send the order via email. Click on this button, and a new email window will open with the order details already populated. Simply add the email addresses of your partners and send the email.</li></ol>By sending the order to your carriers or subcontractors, you enable them to access the order details and make updates. Your partners can use the provided link to access the order in the IMPARGO system. They will be able to update the order status and notify you of any changes or progress related to the order.Note: The level of access and permissions granted to your partners may differ based on your <a href="https://impargo.de/en/docs/manage-impargo-users">system settings and configurations</a>.<div class="raw-html-embed"></div><h1 style="text-align:justify;">4. Create and Send Offer from Planner</h1>This digitized process enhances efficiency and makes communication easy between you and the customer, ensuring a smoother negotiation and acceptance process. After <a href="https://impargo.de/en/docs/how-to-calculate-transport-costs">→ calculating the cost and the price for the transport in the Planner</a>, creating a professional transport offer for your customers from the Planner Module is a straightforward process. Optionally <a href="https://impargo.de/en/docs/create-offer-pdf">→ create an offer PDF</a> or send the offer digitally to your client.<h2 style="text-align:justify;">Here's how you can create and send a transport offer:</h2>Step 1: Initiate offer creation process.&nbsp; In the <a href="https://apps.impargo.de/planner">→ Planner module</a>, click the "Send" button on the top right corner of the interface and choose “Send ofer to customer”. The add order view will open.Step 2: Add offer data or documents. Add additional data or documents as needed. Especially in this case select a customer and a final price as required fields. Read more about adding data or documents <a href="https://impargo.de/en/docs/how-to-create-transport-offer">here</a>. Subsequently click on “Save and continue”. An example email with the offer link to the customers will be shown.Step 3: Save and send offer. You can either save a draft by clicking on "Create offer" or you can directly send an email to the customer with a link to the offer.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;">Create and send offer: Click on “Create and send offer” button at the bottom right corner to create an offer and sen the digital offer via email and link to the client. The customer will have the ability to review the offer and provide a digital response by accepting or rejecting it.&nbsp;</li><li style="margin-left:40px;">Create offer: Click on &nbsp;“Create offer” to simply save the offer as a “Draft” and process it at a later stage.</li></ol>In both cases you can manage the offer in the “My Offers” tab within the IMPARGO <a href="https://apps.impargo.de/orders/offers">→ Orders Module</a>. There, you can update the status of the offer as it progresses through different stages, share the offer with your customers or relevant team members, and utilize them for reference and record-keeping purposes.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702355170/send_order_to_customer_8b95798af2.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Send your calculated transport offer to customer</a></figcaption></figure>

Create and Share Orders / Offers

The IMPARGO Planner URL is structured so that various parameters are dynamically appended to enable customized route planning. Below is an explanation of the URL structure and the meaning of each parameter:<h1>Basic URL Structure</h1>The base URL is:<pre><code class="language-plaintext">https://apps.impargo.de/planner?
</code></pre>After the question mark (<code>?</code>), the parameters follow in a specific order, connected by the ampersand (<code>&amp;</code>).<hr><h1>Encoding Format Conversion</h1>The parameters in the URL use URL-encoded characters:<figure class="table" style="width:400px;"><table style="border:1px solid hsl(0, 0%, 0%);"><thead><tr><th style="padding:15px;">Encoding</th><th style="padding:15px;">Meaning</th></tr><tr><th style="padding:15px;"><code>%2C</code></th><th style="padding:15px;">Comma (<code>,</code>)</th></tr></thead><tbody><tr><th style="padding:15px;"><code>%25C3%259F</code></th><th style="padding:15px;">ß</th></tr><tr><th style="padding:15px;"><code>%3A</code></th><th style="padding:15px;">Colon (<code>:</code>)</th></tr><tr><th style="padding:15px;"><code>%2520</code></th><th style="padding:15px;">Space (<code> </code>)</th></tr></tbody></table></figure><hr><h1>Detailed Parameter Explanation</h1><h4> - Departure Time (<code>departureDate</code>)</h4><ul><li>Description: Defines the start date and time of the route.</li><li>Format:</li></ul><pre><code class="language-plaintext">&amp;departureDate=[Timestamp in milliseconds]
</code></pre><ul><li>Example:</li></ul><pre><code class="language-plaintext">&amp;departureDate=1737792000000
</code></pre><hr><h4>- Enable Time Management (<code>withTimeManagement</code>)</h4><ul><li>Description: Activates time management if set to <code>true</code>.</li><li>Format:</li></ul><pre><code class="language-plaintext">&amp;withTimeManagement=true
</code></pre><hr><h4>- Driving and Rest Time Recommendations (<code>enableRestStopsRecommendation</code>)</h4><ul><li>Description: Specifies whether recommendations for driving and rest times are activated.</li><li>Format:</li></ul><pre><code class="language-plaintext">&amp;enableRestStopsRecommendation=true
</code></pre><hr><h4>- Driving Time Before Route Start (<code>minutesDrivenBeforeRouteStart</code>)</h4><ul><li>Description: Indicates how many minutes the driver has already driven before starting the route.</li><li>Format:</li></ul><pre><code class="language-plaintext">&amp;minutesDrivenBeforeRouteStart=[Number of Minutes]
</code></pre><ul><li>Example:</li></ul><pre><code class="language-plaintext">&amp;minutesDrivenBeforeRouteStart=10
</code></pre><hr><h4>- Stops (<code>stops[x]</code>)</h4><ul><li>Description: Each stop is labeled with the prefix <code>stops[x]</code>, where <code>x</code> indicates the sequence (0 = Start, 1 = Destination).</li><li>Format:</li></ul><pre><code class="language-plaintext">&amp;stops[x]=[Address or Coordinates]
</code></pre><ul><li>Example with Address:</li></ul><pre><code class="language-plaintext">&amp;stops[0]=Gottschedstra%C3%9Fe%2034%2C13357%2CDeutschland%2C52.551400%2C13.370670
</code></pre><ul><li>Example with Coordinates:</li></ul><pre><code class="language-plaintext">&amp;stops[1]=52.537565%2C13.396637
</code></pre><hr><h4>- Time Windows (<code>timeWindows[x]</code>)</h4><ul><li>Description: Defines specific time windows for each stop.</li><li>Format:</li></ul><pre><code class="language-plaintext">&amp;timeWindows[x]=[Start Time 1],[End Time 1],[Start Time 2],[End Time 2]
</code></pre><ul><li>Example:</li></ul><pre><code class="language-plaintext">&amp;timeWindows[0]=10%3A00%2C12%3A00%2C13%3A00%2C15%3A00
</code></pre><hr><h4>- Waiting Times (<code>waitingTimes[x]</code>)</h4><ul><li>Description: Defines the waiting time (in minutes) for each stop.</li><li>Format:</li></ul><pre><code class="language-plaintext">&amp;waitingTimes[x]=[Minutes]
</code></pre><ul><li>Example:</li></ul><pre><code class="language-plaintext">&amp;waitingTimes[0]=75
</code></pre><hr><h4>- Via Points (<code>via[x]</code>)</h4><ul><li>Description: Intermediate stops (via points) can be added with <code>via[x]</code>.</li><li>Format:</li></ul><pre><code class="language-plaintext">&amp;via[x]=[Latitude],[Longitude]
</code></pre><ul><li>Example:</li></ul><pre><code class="language-plaintext">&amp;via[0]=49.807393,8.70762
</code></pre><hr><h3>Example URL</h3><pre><code class="language-plaintext">https://apps.impargo.de/planner?departureDate=1737792000000&amp;enableRestStopsRecommendation=true&amp;minutesDrivenBeforeRouteStart=10&amp;stops[0]=Gottschedstra%C3%9Fe%2034%2C13357%2CDeutschland%2C52.551400%2C13.370670&amp;stops[1]=52.537565%2C13.396637&amp;timeWindows[0]=10%3A00%2C12%3A00%2C13%3A00%2C15%3A00&amp;waitingTimes[0]=75&amp;withTimeManagement=true
</code></pre>

Planner URL Structure

PLANNER: Truck, Toll & Tour Calculation

<h2 style="text-align:justify;">Table of Contents</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#ordermanagementsystem">Overview</a></li><li style="margin-left:40px;text-align:justify;"><a href="#accessordersmodule">Accessing the Orders Module</a></li></ol><div class="raw-html-embed">
 
</div><h1 style="margin-left:0px;text-align:justify;">1. Order Overview</h1>Imagine planning transport orders and quotes, managing stops, loading times, prices, and customer data—all with just a few clicks.The Orders module in the IMPARGO Transportation Management System (TMS) offers you an intuitive platform to efficiently coordinate your orders and capture all relevant information in one place. Optimize your processes, save time, and always maintain a clear overview.<figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703830324/order_detailss_3415d3afbb.gif" alt="Order Management System for truck dispatch"><figcaption><a href="https://www.youtube.com/watch?v=eudTh-C3HDc&amp;list=PL03kwwOKAIY_6Zbyt9GFHOypiyOUJQjYO&amp;index=14">Click here to see how to create orders in the Orders Module</a></figcaption></figure>&nbsp;<h2 style="text-align:justify;">Why the Orders Module is the Best Online Order Management System for Road Freight Logistics:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Connected Modules: The Orders module is seamlessly integrated with the Planner and Fleet modules. This creates an efficient workflow for order management, with all modules communicating with each other.</li><li style="margin-left:40px;text-align:justify;">Direct Order Creation: Orders not initiated in the Planner can be easily and quickly created and managed directly in the Orders module.</li><li style="margin-left:40px;text-align:justify;">Centralized Data: All relevant information for your transport orders is available in one central location. The Orders module consolidates all data, simplifying tracking and management.</li><li style="margin-left:40px;text-align:justify;">Document Management: Upload all order-related documents directly into the module and manage them there. This not only ensures complete documentation but also facilitates document exchange.</li><li style="margin-left:40px;text-align:justify;">Live Communication: Through the integrated DriverApp, you can communicate with your drivers in real-time. This allows for dynamic adjustments to changes in day-to-day operations.</li><li style="margin-left:40px;text-align:justify;">Automated Invoicing: The system enables automated invoicing through integrations with various billing and accounting tools. If desired, you can request <a href="https://impargo.de/en/for-developers">integration with your preferred billing system</a>.</li></ul><div class="raw-html-embed">
 
</div><h1 style="margin-left:0px;text-align:justify;">2. Finding the Orders Module</h1>Step 1: Log in to IMPARGO.&nbsp; Start by logging into the IMPARGO system using your assigned login credentials via the <a href="https://apps.impargo.de/dashboard">CargoApps Login</a>.Step 2: Go to the Orders Module.&nbsp; Find and click on the Orders module icon "O" on the left sidebar (Tooltip: "Orders"). In the Orders module, you have a central view of all transport orders and quotes.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702892895/navigate_orders_module_e554349c71.gif" alt="Order Management System for truck dispatch"></a><figcaption><a href="https://apps.impargo.de/orders">Access and view all orders/quotes</a></figcaption></figure>

Introduction to The Orders Module

Create Transport Order

Discover how to customize and save specific views of your "My Orders" table, apply filters to quickly find the orders you need, and copy customer information effortlessly. This guide will help you streamline your order management process and improve efficiency.<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#orders-columns-save-view">Choose Columns &amp; Save Views</a></li><li style="margin-left:40px;text-align:justify;"><a href="#filter-transport-orders">Filter "My Orders" Table</a></li><li style="margin-left:40px;text-align:justify;"><a href="#advanced-filters">Use Advanced Filtering Options</a></li></ol><div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Choose Columns &amp; Save Views</h1>We’ve reorganized the default columns in the&nbsp;<a href="https://apps.impargo.de/orders">ORDERS</a> module to improve clarity and give you a quick view of essential order information.<h2>Default Order Columns</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Reference Number</li><li style="margin-left:40px;">Status</li><li style="margin-left:40px;">Customer</li><li style="margin-left:40px;">Tour Start/End</li><li style="margin-left:40px;">Distance</li><li style="margin-left:40px;">Load</li><li style="margin-left:40px;">Cost</li><li style="margin-left:40px;">Price</li><li style="margin-left:40px;">Vehicle/Trailer/Driver</li><li style="margin-left:40px;">Partner</li><li style="margin-left:40px;">Fleet</li><li style="margin-left:40px;">Bids</li><li style="margin-left:40px;">Actions</li></ul>You can organise the "My Orders" table to fit your needs by customising the columns.<h2>How to Customize Your Columns</h2>Step 1: Locate the "Customize Columns" button. In the →&nbsp;<a href="https://apps.impargo.de/orders">ORDERS</a> module, click on the “Customize Columns” button (often found above or near the orders table).<a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1723540554/1_976d0b784a.gif" alt="1.gif"></a> &nbsp;Step 2: Select your desired columns. Choose which fields you want displayed, and uncheck any columns you don’t need.Step 3: Sort the columns. Next to each chosen column, click and drag the handle on the left of the checkbox to arrange the columns in your preferred order. Changes will update instantly.Step 4: Use Filters (Optional). Set the table filters to save them along with the customized table. For example, if you save a filter of a specific customer only the customer will be shown in this saved table view.Step 5: Use Table Sorting (Optional). Set the sorting of a column to save it along with the customized table. Simply click on the header of the column to select one of the sortings: A → Z, Z → A or no sort.Step 6: Save the view. Once your custom orders table is set up, save your configuration by clicking the "Save View" button next to the columns icon. Name your view and click "Save." Now, you can quickly access your preferred view for your orders table.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1723539455/4_70608ef330.gif" alt="4.gif"></a></figure>Tip: Use Saved Views to filter and save different column setups for quick access, such as a view focusing on a specific customer or vehicle.Example Views:<ul style="list-style-type:square;"><li style="margin-left:40px;">Active Deliveries Overview Columns: Reference, Status, Customer, Tour Start, Tour End, Distance, Vehicle, Driver</li><li style="margin-left:40px;">Financial Summary Columns: Reference, Status, Customer, Cost, Price, Bids</li><li style="margin-left:40px;">Fleet Utilization Report Columns: Reference, Status, Vehicle, Driver, Trailer, Fleet</li><li style="margin-left:40px;">Daily Operations Dashboard Columns: Reference, Status, Customer, Tour Start, Tour End, Distance, Load, Vehicle, Driver</li><li style="margin-left:40px;">Partner &amp; Fleet Overview Columns: Reference, Status, Partner, Fleet, Vehicle, Driver</li><li style="margin-left:40px;">Load &amp; Cost Tracking Columns: Reference, Status, Load, Cost, Price</li><li style="margin-left:40px;">Tour Management View Columns: Reference, Status, Customer, Tour Start, Tour End, Distance, Vehicle, Driver, Trailer</li><li style="margin-left:40px;">Bid Management View Columns: Reference, Status, Bids, Cost, Price</li><li style="margin-left:40px;">Driver &amp; Vehicle Assignment Columns: Reference, Status, Vehicle, Driver, Tour Start, Tour End</li><li style="margin-left:40px;">Dispatcher Task List Columns: Reference, Status, Customer, Tour Start, Tour End, Dispatcher</li></ul><div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Filter the "My Orders" table</h1>Filtering transport orders is straightforward with the IMPARGO filter bar and quick filters. Here’s how to filter your orders:Step 1: Open Orders module. Navigate to the Orders Module and select the "My Orders" tab.Step 2: Open filter settings. Click on the filter settings icon at the top right of the interface. A submenu with various filter options will appear.Step 3: Apply filter. Select your desired filter settings and click "Apply Filter." Your orders table will update instantly.<a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1723540332/2_5bf19b8a0b.gif" alt="2.gif"></a> Step 4: Add favourite filters (Quick Filters). In the filter drawer, click the star icon next to your preferred filter to mark it as a favourite. A new button will appear above your orders table for easy access to quick filters.<a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1723540367/3_684ac59089.gif" alt="3.gif"></a><h2 style="text-align:justify;"> Quick Filter Options:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Reference #: Filter by the order’s reference number.</li><li style="margin-left:40px;text-align:justify;">Start Date of Tour: Specify a range for the tour start date.</li><li style="margin-left:40px;text-align:justify;">Start/End Locations: Filter by countries, zip codes, or other location criteria.</li><li style="margin-left:40px;text-align:justify;">Customer: Filter by customer.</li><li style="margin-left:40px;text-align:justify;">Subcontractor: Filter by subcontractor details.</li><li style="margin-left:40px;text-align:justify;">Driver: Filter by the assigned driver.</li><li style="margin-left:40px;text-align:justify;">Vehicle: Filter by the assigned vehicle.</li><li style="margin-left:40px;text-align:justify;">Status: Filter by order status (e.g., pending, confirmed, in progress).</li><li style="margin-left:40px;text-align:justify;">Pallet Exchange: Filter based on pallet exchange applicability.</li><li style="margin-left:40px;text-align:justify;">Active and Archived: Distinguish between active and archived orders.</li><li style="margin-left:40px;text-align:justify;">Custom Fields: Click "More Filters" to access filters for custom fields.</li></ul>Step 5: Remove filter. To clear a filter, open the filter submenu and click "Clear Filters", or find it next to the quick filters on the right.<div class="raw-html-embed"></div><h1>3. Use Advanced Filtering Options</h1>Use Advanced Filters to quickly find the orders that match specific criteria, whether it’s by distance, text, or status.<h2>What Filter Options Are Available?</h2>Use these filters to refine your results based on the data available in your orders:<ul style="list-style-type:square;"><li style="margin-left:40px;">Contains: Finds orders that include specific text (e.g. reference number).</li><li style="margin-left:40px;">Does not contain: Excludes results with certain text.</li><li style="margin-left:40px;">Is empty: Finds orders where a field is blank&nbsp;</li><li style="margin-left:40px;">Is not empty: Finds orders with data in a specific field.</li><li style="margin-left:40px;">Is: Matches results exactly to the value you specify</li><li style="margin-left:40px;">Is not: Excludes results that match a specific value.</li></ul><h2>Why Use Advanced Filters?</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Flexibility: Create orders without asset details, then assign assets later.</li><li style="margin-left:40px;">Collaboration: Multiple statuses support multi-shift planning.</li><li style="margin-left:40px;">Efficiency: Updated columns and filters improve how you view and organize your orders.</li></ul><h2>How to Set Advanced Filters Options</h2>Step 1: Open the "Filters" panel. In the →&nbsp;<a href="https://apps.impargo.de/orders">ORDERS</a> module, click on&nbsp;Filters.Step 2: Choose filter options from the following:<ul style="list-style-type:square;"><li style="margin-left:40px;">Contains / Does Not Contain: Filter by specific text (e.g., reference number, customer name).</li><li style="margin-left:40px;">Is / Is Not: Match an exact value.</li><li style="margin-left:40px;">Is Empty / Is Not Empty: Filter by fields that have or do not have data.</li></ul>Step 3: Apply filters. After selecting your criteria, the system updates the order list, showing only the matching results.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1736864883/EN_filter_options_8d45768fe3.gif" alt="EN filter options.gif"></a></figure>

Customise "My Orders" Table

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;"><a href="#tms-with-custom-order-fields">TMS Custom Fields</a></li><li style="margin-left:40px;"><a href="#benefits-of-tms-custom-fields">Benefits and Practical Examples</a></li><li style="margin-left:40px;"><a href="#how-to-have-custom-fields-in-tms">Set Up Custom Fields</a></li><li style="margin-left:40px;"><a href="#visibility-for-custom-field-information">Control Visibility of Custom Fields</a></li><li style="margin-left:40px;"><a href="#edit-or-remove-custom-field">Edit / Remove Custom Fields</a></li></ol><div class="raw-html-embed"></div><h1 style="text-align:justify;">1. TMS Custom Fields</h1>At IMPARGO, we know that no two transport businesses are alike. That's why we’ve developed Custom Fields—so you can easily integrate additional data points such as special delivery instructions, customer preferences, vehicle requirements, or partner certifications directly into your workflows.Imagine a transport manager overseeing multiple deliveries, each with unique requirements. One order might require specifying whether a forklift is needed at the destination. By using custom fields in IMPARGO, the manager can easily indicate the forklift requirement and any additional services needed, ensuring that all logistical aspects are comprehensively managed.Without a cloud-based transportation management system (TMS) to track these unique requirements, the risks are high: trucks may arrive without the necessary equipment, documents could be incomplete at customs, or deliveries may be delayed due to lack of proper handling equipment.&nbsp;<figure class="image"><a href="https://apps.impargo.de/settings/orders-custom-properties"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562296/Forklift_example_3b053ba34d.png" alt="tms with customizable fields" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562296/thumbnail_Forklift_example_3b053ba34d.png 193w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562296/small_Forklift_example_3b053ba34d.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562296/medium_Forklift_example_3b053ba34d.png 750w," sizes="100vw"></a><figcaption>For the forklift requirement, adding a field for equipment needs ensures your team is well-coordinated for each order. This clarity allows the transport manager to quickly identify if a forklift is necessary at the destination. Additionally, an extra services field can be included to specify services like 'Cleaning' or 'TW booking,' further streamlining logistics management and ensuring all requirements are met.</figcaption></figure>&nbsp;<div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Benefits and Practical Examples</h1>Transport Management Systems (TMS) with custom fields give your business the flexibility to capture the information that’s most important to your operations. These fields allow you to organize details in a way that fits your needs.<h2 style="text-align:justify;">Features Designed for Your Business:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Flexible Data Integration: Extend the TMS to include key information tailored to your operations. Track critical details like load requirements, vehicle specifications, or driver preferences.</li><li style="margin-left:40px;">Diverse Customization Options: Choose from a range of field types such as dropdown menus, checkboxes, and text fields. Configure mandatory fields or custom options for easier data entry, and ensure critical information is always included.</li><li style="margin-left:40px;">Easy Access: Add, edit, and view custom fields directly from the IMPARGO&nbsp;<a href="https://apps.impargo.de/settings/orders-custom-properties">custom properties settings</a>. Dispatchers and drivers can quickly access these details, making sure nothing gets overlooked in the delivery process.</li><li style="margin-left:40px;">Seamless Connectivity: All custom fields are integrated across the entire IMPARGO ecosystem—whether you’re using the DriverApp, PDFs, Tracking links, Order management tools, your custom data stays accessible throughout the workflow.</li><li style="margin-left:40px;">Business-specific Solutions: Whether you're managing FTL, LTL, Express, ADR, or bulk deliveries, custom fields help you optimize operations with the exact data you need for each type of order.</li></ul><h2 style="text-align:justify;">Practical Examples of Custom Fields</h2>IMPARGO TMS allows you to add custom fields to different parts of your operations, ensuring you can capture the information you need. Here are examples of how you can use custom fields in your transport business for various use cases:<ul style="list-style-type:square;"><li style="margin-left:40px;">Orders: Add custom fields to track specific requirements for each delivery. For instance, you can create fields for "Preferred Route" or "No Toll Roads" if a customer requests avoiding tolls. Additionally, include a field for equipment needs, such as a "Forklift Required" checkbox, to ensure the right resources are prepared for the delivery.</li><li style="margin-left:40px;">Addresses: Capture specific location details that impact logistics. For example, you can add a field for "Equipment Requirements" at the delivery site, such as specifying if a forklift is needed. This ensures the team is adequately prepared for each delivery location.</li><li style="margin-left:40px;">Customers: Store external reference numbers or customer-specific preferences to enhance service personalization. For instance, you can add a field for "Customer Preferences" that includes specific handling instructions or delivery windows, ensuring you meet each customer's unique needs.</li><li style="margin-left:40px;">Partners: Track essential information related to your partners. For example, you can create fields to record special licenses or certifications and their expiration dates. This helps maintain compliance and ensures that all partnerships are managed effectively, avoiding any lapses in required credentials.</li></ul>By using custom fields in your TMS, you can organize your data in a way that suits your transport operations, making your business more efficient and responsive.<div class="raw-html-embed"></div><h1 style="text-align:justify;">3. Set Up Custom Fields</h1>Setting up custom fields in IMPARGO TMS is straightforward and can be done in just a few steps. Here’s a quick guide to help you get started:Step 1: Navigate to custom fields settings. Log in to IMPARGO TMS and&nbsp;<a href="https://apps.impargo.de/settings/orders-custom-properties">navigate to the settings section for custom fields</a>.Step 2: Choose the object to customize. Select the object you want to customize, whether it’s addresses, orders, customers, or partners. Adding custom fields in different objects capture specific information relevant to each one.<a href="https://apps.impargo.de/settings/orders-custom-properties"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737289121/Access_custom_field_settings_EN_4c2b118d85.gif" alt="lkw tms"></a><ul style="list-style-type:square;"><li style="margin-left:40px;">Addresses: Capture specific details about delivery locations, such as equipment needs. For instance, a checkbox for whether a location needs a forklift ensures that the right equipment is sent every time, avoiding failed deliveries and wasted trips.</li><li style="margin-left:40px;">Orders: Add custom fields for special services like express delivery, two-person teams, or specific time windows. This ensures all service requests are documented, helping dispatchers assign resources efficiently and meet customer expectations.</li><li style="margin-left:40px;">Customers: Store reference numbers or customer preferences. For example, you can record an ERP customer ID or a preferred delivery schedule, making it easy to provide personalized service and keep customers satisfied.</li><li style="margin-left:40px;">Partners: Track important certifications, such as ADR licenses, and set reminders for when they need to be renewed. This helps you stay compliant and ensures your partners are qualified to handle specific types of transport.</li></ul>Step 3: Add a custom field. Click on "Add Custom Field" to start creating a new field. This will allow you to capture the unique details that are important for your operations.<a href="https://apps.impargo.de/settings/orders-custom-properties"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737289121/Add_custom_field_settings_EN_1b78a670f5.gif" alt="lkw tms"></a> Step 4: Configure your custom field. Customize the field by providing the following options:<ol style="list-style-type:decimal;"><li style="margin-left:40px;">Label:&nbsp;This is the name that will be displayed for the field throughout the application. Make it descriptive so users immediately understand its purpose.</li><li style="margin-left:40px;">Description:&nbsp;Provide a short explanation that offers context or background information about the field. This helps your team understand how to use the field effectively.</li><li style="margin-left:40px;">Field Types:&nbsp;Choose the type of field that best suits the data you want to capture. Options include text, number, checkbox, single select, multi-select, and date. For single and multi-select fields, you can define the options available for users to choose from, making data entry more consistent and standardized.</li><li style="margin-left:40px;">Required:&nbsp;Decide whether the field is mandatory or optional. If it is set as required, users will need to fill in this field when creating a new object. Note that for objects created before the custom field was set up, the field will be missing until updated manually.</li><li style="margin-left:40px;">Visibility:&nbsp;Choose where the custom field should be visible. You can select from the following options:<ol><li style="margin-left:40px;">DriverApp: Show the field to drivers in the DriverApp, allowing them to access and use the information during their deliveries.</li><li style="margin-left:40px;">PDFs: Display the field on PDF exports, ensuring that important details are included in any printed or shared documents.</li><li style="margin-left:40px;">Shareable Views: Show the field on stop tracking links and order tracking links shared with customers or partners, providing transparency and clear communication.</li></ol></li></ol>Step 5: Save your changes. Once you have configured all the options, save your changes. Your new custom field will now be available for use across your operations, allowing you to capture all necessary information in a way that suits your workflow.<div class="raw-html-embed"></div><h1 style="text-align:justify;">4. Control Visibility Of Custom Fields</h1>When you create a custom field in IMPARGO TMS, it will be available when creating or updating an object. For example, when creating an order, you can use the newly added custom field. Once data is provided for the custom field, it will be displayed across various parts of the application and also visible to drivers, partners, and stakeholders when using collaboration features.To control who can view the custom field data, IMPARGO TMS offers specific visibility options. For example, you may want to add an internal reference number that is not visible to drivers, partners, or on PDFs. Below are the three visibility types available:DriverApp: The custom field will be visible to drivers in the IMPARGO DriverApp.<figure class="image image_resized" style="width:50%;"><a href="https://apps.impargo.de/settings/orders-custom-properties"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562634/visibility_for_driver_b72d42ff38.png" alt="driver tracking tms" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562634/thumbnail_visibility_for_driver_b72d42ff38.png 72w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562635/small_visibility_for_driver_b72d42ff38.png 231w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562635/medium_visibility_for_driver_b72d42ff38.png 346w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562635/large_visibility_for_driver_b72d42ff38.png 461w," sizes="100vw"></a></figure>&nbsp;PDFs files: The custom field will be displayed on PDF exports provided by IMPARGO.<figure class="image"><a href="https://apps.impargo.de/settings/orders-custom-properties"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562634/visibility_for_pdf_generation_6cde192de0.png" alt="tms with pdf generation" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562634/thumbnail_visibility_for_pdf_generation_6cde192de0.png 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562635/small_visibility_for_pdf_generation_6cde192de0.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562635/medium_visibility_for_pdf_generation_6cde192de0.png 750w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562635/large_visibility_for_pdf_generation_6cde192de0.png 1000w," sizes="100vw"></a></figure>&nbsp;Order tracking links: The custom field will be shown on stop tracking links and order tracking links, which can be shared with customers or partners.<figure class="image"><a href="https://apps.impargo.de/settings/orders-custom-properties"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562635/visibility_for_customer_tracking_links_c2d71afa1f.png" alt="customer tracking link tms" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562635/thumbnail_visibility_for_customer_tracking_links_c2d71afa1f.png 192w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562635/small_visibility_for_customer_tracking_links_c2d71afa1f.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1728562635/medium_visibility_for_customer_tracking_links_c2d71afa1f.png 750w," sizes="100vw"></a></figure>&nbsp;These visibility options allow you to control where custom fields appear, ensuring that sensitive or internal information is only visible to those who need it.<div class="raw-html-embed"></div><h1 style="text-align:justify;">5. Edit / Remove Custom Fields</h1>After adding a custom field in IMPARGO TMS, it will be available for all newly created records. However, for older records that were created before the custom field was added (e.g., previous orders), the data for that field will not automatically exist. If you want to add this new information to older records, you will need to manually edit them.<h2 style="text-align:justify;">Editing Custom Fields</h2>If you need to change a custom field (like updating its label or type), it can sometimes cause problems for the existing data. For example, changing a field from a text type to a multi-select type might make the old data incompatible, leading to errors or confusion. To prevent these issues, editing options are limited to keep your data consistent and reliable.<h2 style="text-align:justify;">Recommended Approach for Changes</h2>If you need to make significant changes to a custom field (such as changing its type or options), it’s usually better to delete the old custom field and create a new one. This way:<ol style="list-style-type:upper-latin;"><li style="margin-left:40px;">Older Records Stay Consistent: Older records keep the original information, avoiding any confusion or loss of data.</li><li style="margin-left:40px;">New Records Use the Updated Field: New records will use the newly created custom field, ensuring the latest information is captured correctly.</li></ol>If you need to apply the new custom field to older objects, simply edit them once to update the information.This approach ensures your historical data remains intact while still allowing you to make updates for future records.

Manage Custom Fields

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#orderoverview">View order details</a></li><li style="margin-left:40px;text-align:justify;"><a href="#edittransportorder">Edit transport orders</a></li></ol><div class="raw-html-embed"></div><h1 style="text-align:justify;">1. View Order Details</h1>You can easily navigate through the Orders Module, access detailed information about each transport order, and stay informed about critical aspects such as order and stop statuses, addresses, and profile settings. This functionality ensures that you have the necessary insights to make informed decisions and manage your logistics operations efficiently.<h2 style="text-align:justify;">Here's how to view transport order details:</h2>Step 1: Open Orders Module. Click on the "O" icon (Tooltip: Orders) in the left sidebar to open the <a href="https://apps.impargo.de/orders">→ Orders Module</a>.Step 2: Open orders details view. Upon clicking on the specific order, a detail view will appear, providing access to all the details set during the creation of the transport order. This submenu typically includes information such as:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Order status</li><li style="margin-left:40px;text-align:justify;">Stop status</li><li style="margin-left:40px;text-align:justify;">Addresses of stops</li><li style="margin-left:40px;text-align:justify;">Order details</li><li style="margin-left:40px;text-align:justify;">Profile settings</li><li style="margin-left:40px;text-align:justify;">Creator information</li><li style="margin-left:40px;text-align:justify;">Creation timestamp</li></ul>Step 3: Review specific details. Within the submenu, review specific details such as:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Status of the order and stops</li><li style="margin-left:40px;text-align:justify;">Addresses</li><li style="margin-left:40px;text-align:justify;">Order-specific details</li><li style="margin-left:40px;text-align:justify;">Profile settings influencing the cost</li><li style="margin-left:40px;text-align:justify;">Information about the creator and creation timestamp</li></ul><figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703831864/order_details_view_755cde17f8.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Access and view order details</a></figcaption></figure><div class="raw-html-embed"></div>&nbsp;<h1 style="text-align:justify;">2. Edit Transport Orders</h1>In your daily operations, it's common to make adjustments to orders. IMPARGO makes this process simple and efficient, especially when communicating changes to your drivers.&nbsp;<h2 style="margin-left:0px;text-align:justify;">Follow these steps to edit transport orders and dynamically re-route truck drivers:</h2>Step 1: Access the Orders Module. Click on the (...) icon next to the order you need to edit.Step 2: Initiate edit. From the options menu, select “Edit Order.”Step 3: Make changes. Modify the necessary details in the order.Step 4: Save changes. Save the order to apply the edits.Note: In the same options menu, you have multiple choices:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Copy the order</li><li style="margin-left:40px;text-align:justify;">Create an invoice (if invoice integration is set up)</li><li style="margin-left:40px;text-align:justify;">Download the order as a PDF</li><li style="margin-left:40px;text-align:justify;">Archive the order</li><li style="margin-left:40px;text-align:justify;">Open it in the planner</li><li style="margin-left:40px;text-align:justify;">Delete it</li></ul>If you have a driver connected and the destination is changed, the driver will be notified of new destination in his <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a>.&nbsp;<a href="https://www.youtube.com/watch?v=iNCcqwokXgs">Watch how to enable Automatic Notifications.</a><figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703831580/edit_orderr_5254114914.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Access the orders tab to view and edit saved orders</a></figcaption></figure>

Edit Transport Order

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#transport-order-status">Edit transport order status</a></li><li style="margin-left:40px;text-align:justify;"><a href="#truck-stop-status">Edit truck stop status</a></li></ol>Tracking the order and stop status significantly improves communication throughout the supply chain. This helps everyone involved — from dispatchers to warehouse managers — to stay on the same page, making processes like loading and unloading quicker and more efficient. With up-to-date and accurate status data, transportation companies enhance their operations, and improve coordination, allowing them to quickly and efficiently handle any challenges that come their way.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Edit Order Status</h1>Order status definitions provide clarity and guidance on the various stages of transport order progression within the IMPARGO platform. Understanding these statuses ensures that all parties involved in the transportation process are synchronized and can efficiently manage logistics operations.<h2 style="text-align:justify;">Here's a list of all possible transport order statuses:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Open: The initial status of an order once it is entered into the system, indicating that no action has yet been taken.</li><li style="margin-left:40px;">Planning: Indicates the order is currently being planned.</li><li style="margin-left:40px;">Planned: Confirms planning is complete, but a driver has not yet been assigned.</li><li style="margin-left:40px;text-align:justify;">Offer Requested: This status is set when a quote has been requested from a subcontractor. The order remains in this status until a response is received.</li><li style="margin-left:40px;text-align:justify;">Pending: Indicates that the order has been assigned and is waiting for confirmation. Confirmation can come from two sources. From subcontractor (upon approval, the status changes to “Confirmed”) or from driver via IMPARGO DriverApp (upon approval, the status updates to “In Progress”).</li><li style="margin-left:40px;text-align:justify;">Confirmed: The order has been formally approved by the subcontractor, signifying readiness for the next step in the transport process.</li><li style="margin-left:40px;text-align:justify;">In Progress: Active transport of the order is underway.</li><li style="margin-left:40px;text-align:justify;">Finished: Marks the completion of the transport, with the goods successfully delivered.</li><li style="margin-left:40px;text-align:justify;">Bill Created: An invoice related to the transport order has been generated.</li><li style="margin-left:40px;text-align:justify;">Paid: The generated invoice has been settled in full.</li></ul><h2 style="text-align:justify;">Follow these steps to update order status for your transport:</h2>Step 1: Access the "Orders" tab. In the <a href="https://apps.impargo.de/orders">Orders Module</a>, find and click on the “My orders” tab. You will see a list of your created orders.Step 2: Find status column. Locate the order you want to update and find its status column. By default, it may be shown as “Open”, indicating that the order has not yet commenced.Step 3: Edit order status. Click on the field selection of order status and choose the needed order status.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703832008/edit_order_status_9c1c9d8227.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Update order status</a></figcaption></figure>&nbsp;<h2>Use Case: When to Use Planning and Planned Statuses?</h2>To support workflows where multiple shifts or teams handle the same order, two new statuses—Planning and&nbsp;Planned—are available.<figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1736866015/Screenshot_2025_01_13_170549_5bf41e81f6.png" alt="Screenshot 2025-01-13 170549.png" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1736866015/thumbnail_Screenshot_2025_01_13_170549_5bf41e81f6.png 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1736866015/small_Screenshot_2025_01_13_170549_5bf41e81f6.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1736866015/medium_Screenshot_2025_01_13_170549_5bf41e81f6.png 750w," sizes="100vw"></figure><ul style="list-style-type:square;"><li style="margin-left:40px;">Planning: Indicates the order is currently being planned.</li><li style="margin-left:40px;">Planned: Confirms planning is complete, but a driver has not yet been assigned.</li></ul>Multi-shift teams can use&nbsp;Planning status during the day shift. When the order is complete, update to&nbsp;Planned on the night shift before assigning a driver.<h2>Changing Planning Statuses</h2>Step 1: Change from Open to Planning/Planned. In the →&nbsp;<a href="https://apps.impargo.de/orders">ORDERS</a> module, locate the desired order and manually update the status from&nbsp;Open to&nbsp;Planning or&nbsp;Planned.Step 2: Assign a driver. As soon as you assign a driver, the status automatically changes to&nbsp;Pending.Step 3: Skip if not needed. If your workflow doesn’t require&nbsp;Planned, you can hide it; the system still updates to&nbsp;Pending upon driver assignment.<div class="raw-html-embed"></div>&nbsp;<h1 style="text-align:justify;">2. Edit Stop Status</h1>The stop status definitions enhance clarity and improve coordination by detailing the various stages a transport order can encounter during its progress on the IMPARGO platform. These definitions ensure that all parties involved—from dispatchers to drivers—are synchronized and can effectively manage logistics operations.<h2 style="text-align:justify;">Truck stop statuses for parking, refueling, or un-specified activities:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Pending: The vehicle has not yet reached the designated stop.</li><li style="margin-left:40px;text-align:justify;">Arrived: The vehicle is present at the stop.</li><li style="margin-left:40px;text-align:justify;">Stop Finished: The vehicle is departing from the stop.</li></ul><h2 style="text-align:justify;">Truck stop statuses for loading or unloading activities:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Pending: The stop has not yet been reached.</li><li style="margin-left:40px;text-align:justify;">Arrived: The vehicle has arrived at the stop; however, loading or unloading activities have not started.</li><li style="margin-left:40px;text-align:justify;">Loading/Unloading Started: The loading or unloading activities have commenced.</li><li style="margin-left:40px;text-align:justify;">Loading/Unloading Finished: The activities are complete, and the vehicle is preparing to leave the stop.</li></ul><h2 style="text-align:justify;">Follow these steps to update stop status for your transport order:</h2>Step 1: Access the Orders Table. In the <a href="https://apps.impargo.de/orders">Orders Module</a>, find and click on the “My orders” tab. You will see a list of your created orders.Step 2: Open the order details view. Click on an order to open the order details view.Step 3:&nbsp;Update stop status. Next to each stop, a field selection is displayed by default as “Pending”. Click on the field selection to update the status to "Arrived" or "Stop Finished" as needed.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703832162/edit_stop_status_7c3feb72d1.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Update status for each stop</a></figcaption></figure>

Edit Order & Stop Status

Learn how to easily create and export PDF documents from orders in the IMPARGO Transportation Management Platform (TMP). If you need to share detailed order information with customers, drivers, or partners, this guide provides step-by-step instructions to utilize IMPARGO’s PDF capabilities effectively.<h1 style="text-align:justify;">Create PDF For Transport Order</h1>Generating a PDF from an order allows you to consolidate order details in a format that is easy to share.<h2 style="text-align:justify;">Here's how you can create a PDF for transport orders online:</h2>Step 1: Start the PDF creation process. Click on the (…) next to the desired order in the order table, and select the "Create PDF" action from the dropdown menu.Step 2: Customize the PDF output.<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">A modal will appear showing a preview of the PDF. On the left side, you can choose from various PDF templates such as “Full order,” “Customer offer,” or “Driver PDF,” each suited to different sharing purposes. The link to the offer template is detailed in our guide on&nbsp;<a href="https://impargo.de/en/docs/create-offer-pdf">How to Create an Offer PDF</a>.</li><li style="margin-left:40px;text-align:justify;">Adapt the PDF title used at the top of the PDF (optional).</li><li style="margin-left:40px;text-align:justify;">Customize what information to include by selecting or deselecting options like prices or asset profiles.</li><li style="margin-left:40px;text-align:justify;">For accurate branding, including your company's logo, contact details, and terms of service, ensure these are set in your company profiles as outlined in&nbsp;<a href="https://impargo.de/en/docs/manage-company-personal-profile">Managing Master Data</a>.</li></ul>Step 3: Download and distribute the PDF. If the preview meets your requirements, click on the “Download” button to save the PDF to your device, ready for distribution by print or email.<a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1740327713/PDF_template_EN_245d9473d5.gif" alt="transport pdf template"></a>&nbsp;Additional PDF Template Options. IMPARGO’s TMP® offers a variety of PDF templates to suit different needs:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">PDF Route Reports: <a href="https://impargo.de/en/docs/PDF-route-report">Create route PDF</a> directly from the planner for basic route details.</li><li style="margin-left:40px;text-align:justify;">Order PDFs: For comprehensive order reports including load information or driver events, visit the <a href="https://impargo.de/en/docs/create-transport-order-document-pdf">Create Order PDF guide</a>.</li><li style="margin-left:40px;text-align:justify;">Offer PDFs: To craft professional offers for customers, check out the <a href="https://impargo.de/en/docs/create-offer-pdf">Create Offer PDF guide</a>.</li></ul>Are you looking to further customize the PDFs to your company's workflows?&nbsp; <a href="https://impargo.de/en/contact">Contact us</a> for custom PDFs templates.

Create Order PDF

Assigning orders digitally to truck drivers enhances route efficiency and improves real-time communication, leading to more timely and reliable deliveries. Orders can be assigned via the Orders Module, the Fleet Module as well as the Planner Module.<h1 style="text-align:justify;">Share Transport Orders With Drivers</h1>Efficiently assign via the Orders Module transport orders to your truck drivers using the IMPARGO <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a>.&nbsp;<h2 style="text-align:justify;">To send a transport order to your truck driver, follow these steps:</h2>Step 1: Open Orders Module. Click on the "O" icon (Tooltip: Orders) in the left sidebar to open the <a href="https://apps.impargo.de/orders">→ Orders Module</a>.Step 2: Initiate sending. Click on the paper plane icon (Tooltip: "Share with Partners") next to the order you wish to assign. Choose "Send to Driver" from the available options. A list of all connected drivers will appear. If there is no driver yet, click on “+ Invite a new driver”.Step 3: Choose and assign a truck driver. Select the appropriate driver from the list of connected drivers and click on “Assign Order to Driver”. The driver will receive all relevant information, and the order status is automatically set to “Pending”. When the driver starts the order, the order status is automatically updated to “In Progress”.Note:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Data transfer: The driver gains access to view the truck route, upload status updates, provide delivery proofs, and engage in chat communication with you.</li><li style="margin-left:40px;text-align:justify;">GPS Tracking and Real-time Updates: Track the truck in real-time using GPS via the <a href="https://apps.impargo.de/fleet">Fleet Module</a>.</li><li style="margin-left:40px;text-align:justify;">Rerouting and order edits: Make reroutes or edit orders as needed, and the driver will receive immediate updates. In addition, any updates can be tracked through the event tracking feature.&nbsp;</li><li style="margin-left:40px;text-align:justify;">Document uploads: All documents uploaded by the driver through the <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a> are immediately visible to you.</li><li style="margin-left:40px;text-align:justify;">Alternative order assignment: Orders can also be assigned via the Fleet and the Planner Modules.</li></ul>By following these steps, you can efficiently manage and communicate orders with your connected truck drivers, ensuring a streamlined and transparent workflow in the IMPARGO platform. Please note that all events are recorded in the "Events" tab under the order details of the respective order for a comprehensive order history.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704022457/assigning_drivers_via_orders_fcd4cac8ad.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Assign orders to your connected drivers</a></figcaption></figure>

Send Orders to Truck Drivers

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#assignorder">Assign orders to partners</a></li><li style="margin-left:40px;text-align:justify;"><a href="#requestoffer">Request offers from partners</a></li></ol>This documentation describes the process of assigning orders to subcontractors, obtaining quotes, as well as receiving status updates and documents, to improve collaboration and flexibility on the IMPARGO platform.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Assign Orders to Partners</h1>Step 1: Open Order Module. Click on the "O" icon (Tooltip: “Orders”) in the left sidebar to open the <a href="https://apps.impargo.de/orders">→ Orders Module</a>.Step 2: Create tracking link. Click on the paper plane icon (Tooltip: "Share with Partners") next to the order you wish to assign. Choose "Send to carrier / subcontractor" from the available options. A view with two tracking links will appear.Step 3: Share tracking link. You can use two types of links for sharing:&nbsp;<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Only request status updates: Send this link to your partners to request a status update for the order. Status changes will be communicated to you immediately.</li><li style="margin-left:40px;text-align:justify;">Share order details and request status updates: An order was created with the specified route and details. Anyone with access to the link can view the order details, update the order status, and notify you with the changes.</li></ol>Copy the relevant link by clicking on “Copy link” or open an email by clicking on “Send link via email”. When sending an order to subcontractors, the order status changes to "Assigned" similar to the assignment process in the <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a>.Notes:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Documents you share will be visible to subcontractors.</li><li style="margin-left:40px;text-align:justify;">Subcontractors can upload documents like proof of delivery or invoices, if they registering with the <a href="https://apps.impargo.de/user/signup">→ free version</a>.</li></ul><figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704025026/orders_send_orders_to_subcontractors_5169b7e7b9.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Send planned transport orders to carrier / subcontractor</a></figcaption></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;"> 2. Request Offer From Partners</h1>Step 1: Open Order Module. Click on the "O" icon (Tooltip: “Orders”) in the left sidebar to open the <a href="https://apps.impargo.de/orders">→ Orders Module</a>.Step 2: Create tracking link. Click on the paper plane icon (Tooltip: "Share with Partners") next to the order you wish to assign. Choose "Request offers" from the available options. A view with a tracking links will appear.Step 3: Share tracking link. Copy the relevant link by clicking on “Copy link” or open an email by clicking on “Send link via email”. Anyone with access to the link can view the order details and make a bid. Subcontractors however can only make a bid currently, if they registering with the <a href="https://apps.impargo.de/user/signup">→ free version</a>.Notes:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Documents you share will be visible to subcontractors only if they win the offer.</li><li style="margin-left:40px;text-align:justify;">Subcontractors can upload documents like proof of delivery or invoices, if they registering with the <a href="https://apps.impargo.de/user/signup">→ free version</a>.</li></ul><figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704029537/orders_request_an_offer_b702152dc0.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Send your created transport order as an offer</a></figcaption></figure>

Collaborate With Partners

To keep your customers informed, you can send them order confirmations or an order tracking link. With that, you can ensure that all stakeholders in the transport are informed about the order, enhancing communication and coordination throughout the transport process.<h1 style="text-align:justify;">Confirm Order &amp; Send Tracking Link</h1>Step 1: Open Orders Module. Click on the "O" icon (Tooltip: “Orders”) in the left sidebar to open the <a href="https://apps.impargo.de/orders">→ Orders Module</a>.Step 2: Initiate confirmation email or share tracking link. You can either share a tracking link or send a proper confirmation email:&nbsp;<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Only send tracking link: You can send this link to your customers, and they will only be able to see the current order status and order details. Click on the paper plane icon (Tooltip: "Share with Partners") next to the order you wish to assign. Choose "Copy Tracking Link" from the available options and send the link to your customers.</li><li style="margin-left:40px;text-align:justify;">Send proper confirmation email: Click on the paper plane icon (Tooltip: "Share with Partners") next to the order you wish to assign. Choose "Send confirmation email" from the available options. A view with the confirmation email will appear. If the customer email address is maintained it will appear as the “To:” email address. Your company email (if maintained) will appear as the “CC:” email address. Anyone with access to the link can view the order details, see the current status including ETA. The confirmation email also includes the tracking-link to the order. Finally send the confirmation email by clicking on “Send confirmation email”.</li></ol><figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704026605/orders_confirmation_link_to_customers_ad53f4375f.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Send order confirmation to customer, including tracking link</a></figcaption></figure>&nbsp;Note:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Documents you share will be visible to customers.</li><li style="margin-left:40px;text-align:justify;">Ensure your company profile information, such as contact details, address, logo, etc., is customized in the <a href="https://apps.impargo.de/settings/company">Company Profile</a> settings.</li><li style="margin-left:40px;text-align:justify;">It is also possible to send a tracking link one hour before arrival to your pick-up and drop locations manually or automatically. Find more information via this resource page <a href="https://impargo.de/en/docs/tracking-transport-eta-notifications">→ Send tracking link to pick-up or drop location</a>.</li></ul><h2 style="margin-left:0px;text-align:justify;">By sending a transport tracking link, your customer can:</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;">View the current status of the transport via the link.</li><li style="margin-left:40px;text-align:justify;">Download documents like invoices or delivery receipts.</li><li style="margin-left:40px;text-align:justify;">Check the estimated arrival time.</li><li style="margin-left:40px;text-align:justify;">Track the history of order events.</li></ol><figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704027189/orders_tracking_link_customer_view_80039c2945.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">What your customer will see when they access tracking link</a></figcaption></figure>

Confirm Order & Send Tracking Link

The tracking link for the pickup and drop-off locations keeps all transport stakeholders informed about the order status and the trucks' arrival times. This improves communication and coordination throughout the transportation process.Using IMPARGO <a href="https://impargo.de/en/transport-order-management-system">transport order management platform</a>, you have the flexibility to automatically notify customers on a stop-level basis via email notifications. Additionally, your dispatcher can manually trigger these notifications. Follow this comprehensive guide to adjust these settings and enhance communication.<h1 style="text-align:justify;">Send Automated Tracking Link to Pick-up or Drop Location</h1>This feature enables automated email notifications to customers, sent one hour before time of arrival for a delivery (based on the ETA of the truck driver). Enable automatic email notifications on a stop-level basis in the <a href="https://apps.impargo.de/settings/automations-and-alerts">→ settings</a> by activating the function “Automated Stop-E-Mail Notifications”. Automated arrival notifications are triggered when the tour is started, and another notification is sent automatically one hour before the estimated planned arrival time.<figure class="image image_resized" style="width:660px;"><a href="https://www.youtube.com/watch?v=iNCcqwokXgs"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703361819/Screenshot_2023_12_23_220012_b19b3739db.png" alt="Truck Route Planner for all Europe" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703361819/thumbnail_Screenshot_2023_12_23_220012_b19b3739db.png 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1703361819/small_Screenshot_2023_12_23_220012_b19b3739db.png 500w," sizes="100vw"></a><figcaption><a href="https://www.youtube.com/watch?v=iNCcqwokXgs">Click here to watch how to enable automated arrival notifications</a></figcaption></figure>&nbsp;<h2 style="margin-left:0px;text-align:justify;">To send arrival notifications manually via the order details view follow these steps:</h2>Step 1: Open Orders Module.&nbsp;&nbsp; Click on the "O" icon (Tooltip: “Orders”) in the left sidebar to open the <a href="https://apps.impargo.de/orders">→ Orders Module</a> and select the “My Orders” tab.Step 2: Initiate Tracking Email.&nbsp;&nbsp; Click the relevant order and open the order details submenu. Then locate and click the send icon (Tooltip: "Send tracking link") on the right of each stop. A view with the confirmation email will appear.&nbsp;<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1715343301/image_5d4bd07a09.png"></a></figure>&nbsp;Step 3:&nbsp;Send the Tracking Link.&nbsp;&nbsp; Within the opened email view the locations email address will appear as the “To:” email address, if it is maintained in the <a href="https://apps.impargo.de/addresses">→ addresses</a>. Your company email (if maintained) will appear as the “CC:” email address. Anyone with access to the send link within this email can view the relevant information for the stop and see the current status including ETA.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1715343658/image_3a4adb1e4e.png"></a></figure>&nbsp;Step 4:&nbsp;Activate Automated Arrival Notifications (Optional).&nbsp;&nbsp; Enable automatic email notifications on a stop-level basis in the <a href="https://apps.impargo.de/settings/automations-and-alerts">→ settings</a> by activating the function “Automated Stop-E-Mail Notifications”. Automated arrival notifications are triggered when the tour is started, and another notification is sent automatically one hour before the estimated planned arrival time.<h2 style="margin-left:0px;text-align:justify;">The tracking link for pick-up or drop location can view:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">The delivery time windows.</li><li style="margin-left:40px;text-align:justify;">The estimated arrival time (if the DriverApp or telematics integration is used).</li><li style="margin-left:40px;text-align:justify;">The delivery address.</li><li style="margin-left:40px;text-align:justify;">The name of the carrier.</li><li style="margin-left:40px;text-align:justify;">The load details with reference and loading units.</li><li style="margin-left:40px;text-align:justify;">The contact person from your company.</li></ul>Find an <a href="https://apps.impargo.de/orders/stop/nW_LKYq2u">example tracking link here</a>.This feature aims to provide a proactive and informative communication channel, contributing to customer satisfaction and efficient logistics operations. If you have further questions or need assistance with the feature, please refer to our video tutorial or <a href="https://impargo.de/en/contact">contact our support team</a> for additional guidance.

Send Arrival Notifications (Automated)

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#TMS-billing-integration">Setup Billing Integration</a></li><li style="margin-left:40px;text-align:justify;"><a href="#link-customers-to-TMS">Synchronize Customers</a></li><li style="margin-left:40px;text-align:justify;"><a href="#create-digital-invoice">Create Single Invoice</a></li><li style="margin-left:40px;text-align:justify;"><a href="#automated-invoice-benefits">Create Bulk Invoices</a></li><li style="margin-left:40px;text-align:justify;"><a href="#customization">Customize Integration</a></li></ol>Discover how to optimize billing in your transport business using the IMPARGO <a href="https://impargo.de/en/transport-order-management-system">Order Management System</a>. Our platform offers robust features for automation, which minimizes manual input and errors, and customization, allowing invoices to be tailored to specific business operations. Seamless integration with existing billing systems ensures a smooth automated data flow, enhancing efficiency. This guide will lead you through the steps from initial software integration to post-creation invoice management, ensuring a streamlined billing process that aligns with your operational needs.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Setup TMS Billing Integration</h1>IMPARGO enables efficient bill creation through integration with external billing and bookkeeping systems. We offer standard integrations with platforms like LexOffice and SevDesk, and can also customize integrations with your ERP, TMS, or other cloud-based billing systems. For customized solutions, <a href="https://impargo.de/en/contact">please contact our customer support</a>.To utilize our standard integrations for bill creation, a secure API connection with the external billing system needs to be established. For comprehensive setup instructions, please refer to&nbsp;<a href="https://impargo.de/en/docs/automatic-invoice-logistics-integration#2-setting-up-the-integration">IMPARGO’s billing integration guide</a>.<figure class="image"><a href="https://impargo.de/en/docs/automatic-invoice-logistics-integration#2-setting-up-the-integration"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1714647623/unnamed_f01a5595dd.png"></a></figure><div class="raw-html-embed"></div>&nbsp;<h1 style="text-align:justify;">2. Synchronize Customers For Billing</h1>Once you've integrated IMPARGO with an external system, you can synchronize the IMPARGO customer database with that of the integrated system. This allows you to either create a new customer directly in the external system via IMPARGO or link an existing IMPARGO customer to a profile maintained in the external system.<h2 style="text-align:justify;">Here's how to link customers to your TMS for automated billing:</h2>Step 1: Access customer profile. Open the customer table by clicking on the group icon (tooltip: "Customers") in the left sidebar. Then select "Edit Customer" or “Create Customer.”Step 2: Create or synchronize customer. Navigate to the “Billing Integration” section and select a contact from the external system.<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">If the customer already exists in the external system, select the customer contact from the external system to link with the IMPARGO customer.</li><li style="margin-left:40px;text-align:justify;">If the customer does not exist in the external system, use the dropdown menu to select “+ Create new contact”. Enter the required information and click “Create contact”. IMPARGO will create a new customer contact in the external system through the interface, which will then be used for invoicing.</li></ul><figure class="image"><a href="https://impargo.de/en/docs/automatic-invoice-logistics-integration#3-creating-and-linking-customers"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1715172299/image_44b2e9d82a.png"></a></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">3. Create Single Invoice</h1>You can generate either individual invoices for each order and customer (→ single invoice) or one invoice for multiple orders for the same customer (→ bulk invoice). If using the&nbsp;<a href="https://impargo.de/en/mobile-app-truck-driver">IMPARGO DriverApp</a>, a link to Proof of Delivery (POD) is automatically included in the invoice description.<h2 style="text-align:justify;">Here’s how to create a single invoice for transport orders:</h2>Step 1: Access the Orders Module. Click on the 'O' icon (Tooltip: “Orders”) on the left sidebar to open the <a href="https://apps.impargo.de/orders">→ Orders Module</a>.Step 2: Initiate invoice creation. Use the dropdown menu in the orders table or from the order detail view’s top right corner, and select “Create invoice”. An invoice overview will then be displayed.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1714647694/step_1_ea77e51e91.png"></a></figure> Step 3: Verify invoice data. In the preview modal, review and adjust details such as customer information, price, and invoice items as needed. If you would like to adapt or customize the data displayed within the positions <a href="https://impargo.de/en/contact">please contact our customer support</a>.Step 4: Create invoice.&nbsp; Click “Save and create invoice”. A draft invoice will be generated in the connected billing system and the order status will be updated to "Invoice created".<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1714647721/step_2_aa900e0a1f.png"></a></figure>&nbsp;Step 5: Manage invoice. Finalize the invoice in the external system and send it to the customer. The invoice can be found in the “Events” Tab of the order.&nbsp;<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1714647766/post_invoice_management_46cc5c253c.png"></a></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">4. Create Bulk Invoice</h1>Create one bulk invoice for multiple orders for the same customer. For example, if you want to create an invoice for all orders executed for one customer for one month.&nbsp;<h2 style="text-align:justify;">Here's how to create invoices in bulk for your transport orders:</h2>Step 1: Access the Orders Module. Click on the 'O' icon (Tooltip: “Orders”) on the left sidebar to open the <a href="https://apps.impargo.de/orders">→ Orders Module</a>.Step 2: Select multiple orders. Filter for a client and select multiple orders in the orders table by ticking the tickbox on the left side of the order.&nbsp;Step 3: Initiate invoice creation. Click the invoice button appearing on the bottom of the table. Note that bulk invoices can only be created for a single customer at once.<figure class="image image_resized" style="width:50%;"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1707320140/image8_aebabf1743.png"></a></figure> Step 3: Verify invoice data. In the preview modal, review and adjust details such as customer information, price, and invoice items as needed.Step 4: Create invoice.&nbsp; Click “Save and create invoice”. A single draft invoice will be generated in the connected billing system and the order status will be updated to "Invoice created". Each order will be a position in the invoice.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1707320149/image4_7a3d8a3623.png"></a></figure>&nbsp;Step 5: Manage invoice. Finalise the invoice in the external system and send it to the customer. The invoice can be found in the “Events” Tab of the order.&nbsp;<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1714647766/post_invoice_management_46cc5c253c.png"></a></figure><div class="raw-html-embed"></div>&nbsp;<h1 style="text-align:justify;">5. Customize Integration</h1>Enhance your transport management system (TMS) with our customizable TMS integration solutions designed to streamline logistics operations. Our TMS seamlessly integrates with existing software, ensuring smooth data flow and improved efficiency. Tailor the integration to meet your unique business needs, whether it's connecting with ERP systems, telematics, or accounting software.<h2 style="margin-left:0px;text-align:justify;">TMS Customization is available in two primary forms:</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;">System Integration: Connect your existing systems that are not yet integrated. Ask us and we will provide you an offer to integrate your current systems.</li><li style="margin-left:40px;text-align:justify;">Invoice Customization: Modify the elements of an invoice. This includes the addition or removal of data. For instance, you may add custom fields to invoice positions, such as an "Invoice Note," or define specific "unit names" used for invoicing (the default unit is "1 x Transportation").</li></ol>For assistance with other billing and accounting software, please contact the <a href="https://impargo.de/en/contact">IMPARGO customer service team</a>.

Create Invoice

Event tracking is integral to maintaining a comprehensive and detailed log of all activities and changes associated with transport orders. It improves operational transparency, facilitating audits, and providing insights into the historical progression of each order.<h1 style="text-align:justify;">Understand Event Tracking Feature</h1>This extensive event tracking facility ultimately supports logistics companies in maintaining high standards of accuracy and transparency, crucial for optimizing operational success and client satisfaction.<h2 style="text-align:justify;">Here are the types of events tracked in the order history:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Driver Uploads: When a driver uploads proof of delivery or any other document/picture, the event log captures the driver's name, the timestamp, and the document details.</li><li style="margin-left:40px;text-align:justify;">Dispatcher Actions: Any document or picture added by the dispatcher is logged with their name, timestamp, and document details.</li><li style="margin-left:40px;text-align:justify;">Order Creation and Modifications: The creation and any subsequent changes to an order are logged detailing the dispatcher's name and the exact time of the action.</li><li style="margin-left:40px;text-align:justify;">Order Status Changes: Changes in the order status are recorded, showing the name of the dispatcher, driver, or partner involved, the timestamp, and, if available, the GPS location.</li><li style="margin-left:40px;text-align:justify;">Invoice Creation: The event log notes when an invoice is generated, including the dispatcher's name who created it, the timestamp, and a link to the invoice PDF.</li><li style="margin-left:40px;text-align:justify;">Change of Order Requests: Any requests for changes in the order are logged with the dispatcher's name, timestamp, status (accepted, created, declined), and the specifics of the changes.</li><li style="margin-left:40px;text-align:justify;">Partnership Offers: When an offer is requested from a partner, the system logs the partners' names, the timestamp, and the details of the bids.</li><li style="margin-left:40px;text-align:justify;">Orders Fusion: If orders are fused, the event records the dispatcher’s name, timestamp, and references to the involved orders.</li><li style="margin-left:40px;text-align:justify;">Order Confirmation Emails: When an order confirmation email is sent, the log captures the dispatcher’s details, the time of sending, and email addresses involved (both recipient and CC).</li><li style="margin-left:40px;text-align:justify;">Profile Changes: When a profile — such as truck, trailer, driver, or partner — is updated, the system logs the dispatcher’s details, the time of the change, the modified field, as well as the previous and new values.</li></ul><h2 style="text-align:justify;">Tracking and archiving in the event log feature ensure several key benefits:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Each entry in the log helps in holding parties accountable for their actions or inactions.</li><li style="margin-left:40px;text-align:justify;">The detailed history serves as an audit trail, essential for compliance with industry regulations.</li><li style="margin-left:40px;text-align:justify;">By analyzing the event log, management can gain valuable insights into operational efficiencies and areas needing improvement.</li></ul><h1 style="text-align:justify;">2. Access Order History / Log</h1>Step 1: Open order details view. Navigate to the orders module, and click on a specific order to access its detailed view.Step 2: Open events tab. Within the order details view, click on the “Events” tab, positioned next to “Order details.” This will display a complete list of all recorded events for that order.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703832440/events_tracking_c726a26545.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Track every event for your transport order, from start to finish</a></figcaption></figure>

Track Transport Events

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#importtransportorder">Import transport order</a></li><li style="margin-left:40px;text-align:justify;"><a href="#exporttransportorder">Export transport order</a></li></ol>With IMPARGO you can seamlessly import and export transport orders. This functionality streamlines the data management process and facilitates efficient handling of large volumes of transport orders.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Import Transport Orders</h1>Step 1: Access the "My Orders" tab. Go to the <a href="https://apps.impargo.de/orders">→ Orders Module</a> and access the "My Orders" tab.Step 2: Click on the "Import" icon. Look for and click on the "Import" icon located at the top right of the interface.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703834633/Import_orders_module_8f8860b21c.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Import multiple orders in seconds!</a></figcaption></figure>&nbsp;Step 3: Select import and choose file. Click on "Import" to initiate the process. Choose your Excel or CSV file containing the transport orders you want to import. If you're unsure about the file format, you can download an order first and use this as template.Step 4: Select cost profiles. After importing the table structure, a window will open where you can select the cost profiles to be used.Step 5: Drag tags to columns. Drag each tag into the corresponding column in the table to help the system interpret information like start address, end address, weight, value of goods, price, etc.Step 6: Save imported orders. Once you've mapped the cost profiles and columns, the system will automatically save the imported orders with all the provided information.<div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Export Transport Orders</h1>Step 1: Access the "My Orders" tab. Go to the <a href="https://apps.impargo.de/orders">→ Orders Module</a> and access the "My Orders" tab.Step 2: Click on the "Export" icon. Find and click on the "Export" icon at the top right of the interface.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703834815/Export_orders_module_07fbf068a2.gif" alt="Order Management System for HGV dispatching"></a><figcaption><a href="https://apps.impargo.de/orders">Export your created orders in seconds!</a></figcaption></figure>&nbsp;Step 3: Choose export option. You will have two export options:<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Export all orders: Click on "Export all orders" if you want to export all of your saved transport orders.</li><li style="margin-left:40px;text-align:justify;">Export with filters applied: If you have a filter applied, orders within the applied filter will be automatically exported.</li></ol>Step 4: Initiate export process. The system will generate a file containing the exported transport orders. A notification will appear to view all exported orders.

Import & Export Orders

ORDERS: Order Management

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="customizeoffer">Setup System</a></li><li style="margin-left:40px;text-align:justify;"><a href="#createtransportoffer">Create transport offer</a></li></ol>Creating a customized transport offer is essential for meeting the unique needs of businesses in the logistics industry. By tailoring transport solutions, companies can ensure efficiency, cost-effectiveness, and reliability in their operations. Custom transport offers consider factors such as shipment size, destination, and specific client requirements, providing a competitive edge.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Setup System</h1>Before initiating the creation of offers on a platform, it is advisable to set up your company profile, personal profile, and terms and conditions. This foundational step ensures that all relevant information about your business and operational guidelines is transparently communicated to potential clients and partners. Here's a breakdown of why each element is crucial:<a href="https://impargo.de/en/docs/manage-company-personal-profile#managecompanydata">→ Your company information and your logo.</a> <a href="https://impargo.de/en/docs/manage-company-personal-profile#manageuserdata">→ Your personal contact information.</a> <a href="https://impargo.de/en/docs/integrate-terms-conditions-impargo">→ Your terms and conditions.</a><div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Create Transport Offer</h1>To streamline the process of creating transport offers, you can initiate the offer creation via two distinct modules within your platform. Here’s an optimized way to guide users through creating a transport offer using the Orders Module:Step 1: Open “My Offers”.&nbsp; Click on the "O" icon (Tooltip: Orders) in the left sidebar to open the Orders Module and click on the tab <a href="https://apps.impargo.de/orders/offers">→My Offers</a>.Step 2: Initiate offer creation. Click on the “Create new offer” button on the top right corner. The create offer view will open.<figure class="image"><a href="https://apps.impargo.de/orders/offers"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704030189/offers_tab_2832d66663.gif" alt="Transport Offer Management System for truck transportation"></a><figcaption><a href="https://apps.impargo.de/orders/offers">Access “My offers” tab here!</a></figcaption></figure>&nbsp;Step 3: Select vehicle, trailer and driver. Start the offer creation by selecting a vehicle, trailer, and driver, as these choices are essential for accurately calculating costs. The system estimates the transport offer cost using the chosen company, vehicle, and driver profiles, providing an initial financial overview.<figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1715597083/image_65d08ea2d1.png"></figure>&nbsp;Step 4: Add stops.<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Input the locations as zip code or address. The reference number then will be created automatically.</li><li style="margin-left:40px;text-align:justify;">Add an pre- or post-run, if you want to charge the customer for it.</li><li style="margin-left:40px;text-align:justify;">Add additional time at stop for accurate cost estimation by clicking on “+”.</li></ul><figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1715597862/image_15cbf62e95.png"></figure>&nbsp;Step 5: Add Additional Data.<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Add a reference number, if not automatically created.</li><li style="margin-left:40px;text-align:justify;">Select a customer or create a customer by clicking on “+ Add new” in the customer selection field.</li><li style="margin-left:40px;text-align:justify;">Add additional charges and additional time for driver breaks to get a realistic cost estimation.</li><li style="margin-left:40px;text-align:justify;">Based on the cost calculated choose and enter a suitable price.</li><li style="margin-left:40px;text-align:justify;">Add a valid until date.&nbsp;</li><li style="margin-left:40px;text-align:justify;">Add other data or attach documents.</li></ul><figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1715597242/image_89352d4d7a.png"></figure>&nbsp;Step 6: Create offer. Finalise the offer creation process by clicking the "Create offer" button at the bottom right corner. In the "<a href="https://apps.impargo.de/orders/offers">My Offers</a>" tab, you'll find a list of your saved offers. You can click on a specific offer to view and edit its details. When you're ready to proceed, you can then choose to send the offer to the customer.Notes:&nbsp;<ul style="list-style-type:square;"><li style="margin-left:40px;">Minimum required fields are the reference number (which is automatically created as soon as you enter stops), the customer (can be created directly via the drop down) and price.</li><li style="margin-left:40px;">The valid until date is the date until the customer can accept the offer digitally or the offer is valid until.</li></ul>

Create Transport Offer

By following this guide, you can efficiently manage, send, and process transport offers within the IMPARGO platform. This streamlined process enhances communication with customers and allows for seamless transition from offer to order.<div class="raw-html-embed"></div><h1 style="text-align:justify;">Send Priced Transport Offers</h1>Once you've created a transport offer and saved it as a draft, you can send it to your customer digitally. Here's how you can manage and send your offers:Step 1: Open “My Offers”.&nbsp; Click on the "O" icon (Tooltip: Orders) in the left sidebar to open the Orders Module and click on the tab <a href="https://apps.impargo.de/orders/offers">→My Offers</a>.<figure class="image"><a href="https://apps.impargo.de/orders/offers"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704034312/access_offers_ebbe1efc04.gif" alt="Transport Offer Management System for truck transportation"></a></figure>&nbsp;Step 2: Send offer via email. To send the offer digitally, click on the paper plane icon (Tooltip: "Send Offer") on the right side of the created offer. A window with the text of the email and the recipient's address will appear. Click on “Send via email” to send the offer. The offer then will be send to the email address maintained in the customer data.<figure class="image"><a href="https://apps.impargo.de/orders/offers"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704034657/send_offer_email_de57155e14.gif" alt="Transport Offer Management System for truck transportation"></a></figure>&nbsp;Step 3: Wait for customer acceptance/rejection. After receiving the email, your customer can view the offer through the provided link. Customers have the option to accept or reject the offer with a single click. If the offer is accepted, the status changes to “Accepted.”Step 4: Create order from offer. Once the offer is accepted, you can continue the process by converting the offer into an order. Simply click on the paper icon (Tooltip: “Create order from offer”) appearing on the right side after an offer is accepted. Navigate to the "<a href="https://apps.impargo.de/orders">My Orders</a>" tab to process and manage the accepted offer.<a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1713969032/Offer_to_order_ad30b4b041.gif" alt="Offer to order.gif"></a>

Send Offers to Customers

Creating professional and error-free PDF offers is essential for efficient business operations. The IMPARGO TMP simplifies this process, allowing you to generate accurate and presentable offers quickly and easily. This guide will walk you through creating an offer PDF in just three steps, ensuring that pricing and terms of service are accurately represented every time.<h1 style="text-align:justify;">Create PDF For Transport Offer</h1>Step 1: Initiate PDF creation. If you haven’t already created the offer, save it as detailed in the&nbsp;<a href="https://impargo.de/en/docs/how-to-create-transport-offer">Create Offer guide</a>. For the prepared offer, select the “Create PDF” action. This can be found either in the dropdown menu of the offer table or at the top right corner when viewing the offer’s details.Step 2: Customize your PDF.<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">A modal will appear displaying a preview of the offer PDF on the right side, with various customization options on the left.</li><li style="margin-left:40px;text-align:justify;">Choose which details to include in the PDF. For instance, you can deselect address comments or toll costs if these should not be shared with the customer.</li><li style="margin-left:40px;text-align:justify;">The TMP will save your settings, so you don’t have to readjust them for future offers.</li><li style="margin-left:40px;text-align:justify;">To ensure your company’s logo, contact details, and terms of service are displayed correctly, these should be configured in your company profiles. For more details, refer to the chapter on&nbsp;<a href="https://impargo.de/en/docs/manage-company-personal-profile">Managing Master Data</a>.</li></ul>Step 3: Download and share the PDF. Once satisfied with the PDF preview, click the “Download” button. The PDF will automatically download to your device, ready to be printed or emailed directly to your customer.<figure class="image"><a href="https://apps.impargo.de/orders/offers"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1713809751/offers_pdf_916ac66993.gif"></a></figure>&nbsp;Additional PDF Template Options. IMPARGO’s TMP® offers a variety of PDF templates to suit different needs:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">PDF Route Reports: <a href="https://impargo.de/en/docs/PDF-route-report">Create route PDF</a> directly from the planner for basic route details.</li><li style="margin-left:40px;text-align:justify;">Order PDFs: For comprehensive order reports including load information or driver events, visit the <a href="https://impargo.de/en/docs/create-transport-order-document-pdf">Create Order PDF guide</a>.</li><li style="margin-left:40px;text-align:justify;">Offer PDFs: To craft professional offers for customers, check out the <a href="https://impargo.de/en/docs/create-offer-pdf">Create Offer PDF guide</a>.</li></ul>Are you looking to customize the PDFs to your company's workflows?&nbsp; <a href="https://impargo.de/en/contact">Contact us</a> for custom PDFs templates.With the IMPARGO TMP®, creating offer PDFs is automated and reliable, eliminating common errors such as incorrect pricing or omitted terms. Follow these simple steps to enhance your offer management processes and ensure your communications reflect the professionalism of your business.

Create Offer PDF

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#transport-offer-status">Edit Transport Offer Status</a></li><li style="margin-left:40px;text-align:justify;"><a href="#transport-offer-to-order">Create Order from Accepted Offer</a></li></ol>Tracking the status of the offer from when it is initially made until it is either accepted or declined provides clarity and visibility to the team on the current state of each offer, which can aid in planning and allocation of resources. It facilitates better coordination among team members, ensuring that everyone is aligned on the offer's progress and can prepare accordingly for the next steps.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Edit Transport Offer Status</h1>Understanding the various statuses that a transport offer can hold is crucial for managing the lifecycle of your offers effectively within the IMPARGO platform. Each status indicates a specific stage in the offer’s journey from creation to conclusion.<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Draft: The initial status when an offer is created. Using the “Send” function to dispatch the offer to a client automatically updates the status to “Pending.”</li><li style="margin-left:40px;text-align:justify;">Pending: The offer has been dispatched and is awaiting a response from the client.</li><li style="margin-left:40px;text-align:justify;">Accepted: The client has agreed to the terms of the offer, allowing it to move forward to execution.</li><li style="margin-left:40px;text-align:justify;">Declined: The offer has been refused by the client, and no further actions are scheduled for this request.</li></ul><h2 style="text-align:justify;">To streamline communications and enhance operational efficiency, follow these steps to update the status of a transport offer:</h2>Step 1: Access the Offers Module. Navigate to the “My Offers” tab within the Offers Module to view your current offers.Step 2: Locate the status column. Identify the offer you need to update. The status may initially appear as “Draft”. Step 3: Edit offer status. Click on the status field to expand a selection of available status options. Choose the appropriate new status for the offer from the following options: Pending, Accepted, or Declined.Adhering to this methodical approach in managing offer statuses ensures clear tracking and effective management of transport offers, enhancing the decision-making process across your transport operations.<figure class="image"><a href="https://apps.impargo.de/orders/offers"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1713968869/Offer_status_231c3271b0.gif"></a></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Create Order From Accepted Offer</h1>Transforming an accepted offer into an operational order is a streamlined process on the IMPARGO platform. This procedure ensures that offers which meet client approval are efficiently converted into actionable orders.<h2 style="text-align:justify;">To ensure efficient transition from offer acceptance to order creation, follow these detailed steps:</h2>Step 1: Navigate to the Offers Module. Access the “My Offers” tab in the Orders Module where your transport offers are managed. Ensure that the offer has been accepted before proceeding.Step 2: Select the accepted offer. Click on the offer that has been accepted by the client to view more details in a submenu.Step 3: Initiate order creation. Find and click the “Create Order from Offer” button, typically positioned at the top of the submenu. Or click on the order icon on the right side of the offer table. By clicking those buttons an order will be automatically generated and placed within the “My Orders” tab of the system.This structured approach not only simplifies the process of converting accepted offers into orders but also ensures that all relevant details are appropriately transferred and the transition is seamless, facilitating better management and execution of transport services.<figure class="image"><a href="https://apps.impargo.de/orders/offers"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1713969032/Offer_to_order_ad30b4b041.gif"></a></figure>

Edit Offer Status

ORDERS: Offer Management

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#fleetmsoverview">Overview</a></li><li style="margin-left:40px;text-align:justify;"><a href="#fleetmanagement">Access fleet management module</a></li><li style="margin-left:40px;text-align:justify;"><a href="#driverperspective">Driver's Perspective</a></li><li style="margin-left:40px;text-align:justify;"><a href="#fleetmanagementbenefits">Benefits of fleet management systems</a></li></ol><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">1. Fleet Overview</h1>The <a href="https://apps.impargo.de/fleet">Fleet Module</a> in IMPARGO makes it easy to manage your vehicle fleet and connect with drivers. No matter how big your fleet is, it gives you a clear, real-time picture of where each vehicle is and what it's doing. This module is connected to our mobile app for truck drivers (<a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a>).The IMPARGO DriverApp is designed to be fast, user-friendly, and straightforward, providing a professional solution for dispatchers and truck drivers alike. It empowers businesses to efficiently manage their fleet operations and enhance communication throughout the transportation process.<figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704035814/navigate_fleet_module_a65bd1330b.gif" alt="Fleet management system for dispatchers track truck drivers"></a><figcaption><a href="https://apps.impargo.de/fleet">Click here to access the Fleet Module</a></figcaption></figure><h2 style="text-align:justify;"> What a Fleet Management System can do for your business:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">See Where Your Vehicles Are. The module shows you cards with information about drivers and vehicles on one side, and a map with where the vehicles are on the other side. You can also filter the vehicles based on their job and what they're currently doing.</li><li style="margin-left:40px;">Know What Drivers are Up To. Drivers are color-coded. Red means they don't have a job yet, blue means they have a job but haven't started, and green means they're working on an order.</li><li style="margin-left:40px;">Manage Orders Easily. New jobs show up in a driver's to-do list and get done one after the other. Users in charge can add or remove jobs as needed.</li><li style="margin-left:40px;">See Order Details Anytime. You can check out all the details of an order and see its status whenever you want in the Fleet Module.</li><li style="margin-left:40px;">Make Sure Drivers Start Orders. Drivers confirm that they started their job, and it will automatically update for the user.</li><li style="margin-left:40px;">Talk to Drivers Directly. Dispatchers can chat directly with drivers to make sure everything goes smoothly.</li><li style="margin-left:40px;">Keep Track of What Happened. There's a history that keeps all the important info, like departure times, comments, and photos of important documents, so you know what happened and when it happened.</li><li style="margin-left:40px;">Change Plans If Needed. The Fleet Module can help change drivers' routes if there are new orders or details that need to be adapted. Users in charge can also edit orders to fix and update routes.</li><li style="margin-left:40px;">Stay Informed with Alerts. Dispatchers can set up alerts in the "Automation &amp; Alerts" settings to receive notifications for various situations, such as delays, route deviations, idle time, or connection loss. Orders and drivers with alerts are highlighted in the system, enabling quick response and proactive fleet management.</li></ul>In short, IMPARGO's Fleet Module is a simple and effective way to manage your fleet, with features that help you stay on top of things and communicate easily with your drivers.<div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">2. Access Fleet Module</h1>Step 1: Login to the IMPARGO DashboardStep 2: Navigate to the Fleet Module Find and click on the <a href="https://apps.impargo.de/fleet">Fleet Module</a> icon “F” on the left of the Dashboard.<figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704036048/Access_fleet_module_37896cc9d4.gif" alt="Fleet management system for dispatchers track truck drivers"></a><figcaption><a href="https://apps.impargo.de/fleet">Access IMPARGO fleet management system</a></figcaption></figure><div class="raw-html-embed">
 
</div><h1>3. Preview of DriverApp Flow</h1>From the driver's perspective, once they receive orders via the <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a>, they can view planned stops on a map, access a truck-friendly route, and initiate professional truck navigation. The app allows them to update statuses, upload documents, and communicate with dispatchers digitally. With the DriverApp, drivers benefit from full-featured GPS navigation tailored specifically for trucks, ensuring safer and more efficient routing.<ol><li style="margin-left:40px;text-align:justify;">Home screen with assigned order:.</li><li style="margin-left:40px;text-align:justify;">Start order and see first stop.</li><li style="margin-left:40px;text-align:justify;">Start navigation to first stop.</li></ol><figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1743060164/Driver_App_Navigation_ezgif_com_optimize_f35647c534.gif" alt="Truck Navigation HGV"></figure><div class="raw-html-embed">
 
</div><h2 style="text-align:justify;">Why Use DriverApp For Tracking Fleet?</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Digital Order Processing. The app facilitates digital order processing, allowing dispatchers to <a href="https://impargo.de/en/docs/how-to-send-truck-route-to-driver">send transport orders digitally to truck drivers</a>.</li><li style="margin-left:40px;text-align:justify;">Telematics Functionality. The DriverApp serves as a <a href="https://impargo.de/en/blog/fleet-management-and-telematics">telematics system</a>, incorporating GPS tracking for real-time monitoring of the truck's location.</li><li style="margin-left:40px;text-align:justify;">Order Assignment and Tracking. Dispatchers can assign transport orders to drivers using the app and <a href="https://impargo.de/en/docs/track-truck-driver-status">track the progress of the assigned orders</a> in real time.</li><li style="margin-left:40px;text-align:justify;">Communication via Chat. The app provides a communication platform where dispatchers can <a href="https://impargo.de/en/docs/chat-with-the-truck-driver">engage with truck drivers through chat</a>, ensuring seamless and efficient communication.</li><li style="margin-left:40px;text-align:justify;">Digital Proof of Delivery. Drivers can <a href="https://impargo.de/en/docs/receive-pod-delivery-proof-photo">submit proof of delivery digitally</a> through the app, streamlining the documentation process for completed deliveries.</li><li style="margin-left:40px;text-align:justify;">Full Address Information and Loading Units. Transport orders sent through the app include complete address information and details about loading units, enhancing the accuracy and completeness of order information.</li><li style="margin-left:40px;text-align:justify;">Fleet Monitoring with CargoApps "Fleet" Module. Utilize the <a href="https://apps.impargo.de/fleet">CargoApps Fleet Module</a> to monitor the positions of the entire fleet in real time, enabling effective fleet management.</li><li style="margin-left:40px;text-align:justify;">Estimated Time of Arrival (ETA). Obtain <a href="https://impargo.de/en/docs/calculate-eta-track-truck-driver">estimated time of arrival information</a> for ongoing transports, aiding in better planning and coordination.</li><li style="margin-left:40px;text-align:justify;">Easy Setup and Implementation. The fleet telematics app can be <a href="https://impargo.de/en/docs/connect-truck-driver-app">set up quickly and easily</a>, making it accessible for both dispatchers and truck drivers.</li><li style="margin-left:40px;text-align:justify;">Cost-Effective Solution. The app offers a cost-effective solution, with the basic functionality available for free. Additional features, such as GPS tracking and proof of delivery, can be accessed through the <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp addon</a>.</li></ul>

Introduction to The Fleet Module

This guide shows how to quickly connect the <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a> as a truck dispatcher using the <a href="https://apps.impargo.de/fleet">Fleet Module</a>.&nbsp;The DriverApp is a mobile application available for Android and iOS, enabling real-time communication and tracking between dispatchers and truck drivers. Below you'll find a simple method to connect drivers digitally using the Fleet Module.For more information on how to download and connect the DriverApp as a driver, <a href="https://impargo.de/en/docs/onboarding-and-setup-of-impargo-driverapp">visit this link</a>.<h1 style="text-align:justify;">Connect to DriverApp via Fleet Module</h1>Step 1: Access Fleet Module. Click the “F” icon in the left sidebar to open the <a href="https://apps.impargo.de/fleet">→ Fleet Module</a>.Step 2: Send download link via SMS. Click the “Invite driver via SMS” button in the top right corner. This sends your driver an SMS with a download link and company code to connect their DriverApp.<a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704060853/connect_driver_sms_454d135fa0.gif" alt="Fleet management system for dispatchers track truck drivers"></a>Step 3: DriverApp installation and connection.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">The driver clicks the link in the SMS to download the app.</li><li style="margin-left:40px;text-align:justify;">They enter their name, your company code, and a verification code sent via SMS.</li><li style="margin-left:40px;text-align:justify;">The company code links their app with your Fleet system.</li><li style="margin-left:40px;text-align:justify;">Once connected, the driver will appear as a card in your Fleet Module.</li></ol><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704060974/company_codee_95cd2adc6b.gif" alt="Fleet management system for dispatchers track truck drivers"></a>For GPS location tracking to function properly, the following smartphone settings must be configured in the drivers' phone:<ul style="list-style-type:square;"><li style="margin-left:40px;">Allow GPS and background location access</li><li style="margin-left:40px;">Keep location services enabled at all times</li><li style="margin-left:40px;">Disable battery optimization for the DriverApp</li></ul>For more information, visit the <a href="https://impargo.de/en/docs/onboarding-and-setup-of-impargo-driverapp#3-enable-gps-tracking">drivers onboarding guide for the truck navigation app</a>.

For Dispatcher: Connect to DriverApp

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#sendorder">Send Order to Truck Driver</a></li><li style="margin-left:40px;text-align:justify;"><a href="#sendplannedtruckroute">Send Exact Route to Truck Driver</a></li><li style="margin-left:40px;text-align:justify;"><a href="#viaorders">Send via the Orders Module</a></li><li style="margin-left:40px;text-align:justify;"><a href="#viafleet">Send via the Fleet Module</a></li><li style="margin-left:40px;text-align:justify;"><a href="#viaplanner">Send via the Planner Module</a></li></ol>Sending orders and exact routes to drivers is crucial for ensuring timely and accurate deliveries in the logistics sector. By leveraging advanced transport management systems, businesses can dispatch orders directly to drivers with precise routing information. This process minimizes errors, reduces delivery times, and enhances overall operational efficiency. Real-time route updates and navigation aids ensure drivers follow the most optimal paths, avoiding delays and unnecessary detours.&nbsp;<div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">1. Send Order to Truck Driver</h1>There are numerous reasons why you might want to send an order digitally to your driver:&nbsp;<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Efficiency: Digital orders are delivered instantly, reducing delays compared to traditional methods.</li><li style="margin-left:40px;text-align:justify;">Accuracy: Digital orders eliminate errors from handwritten or verbal instructions, ensuring clear and precise information.</li><li style="margin-left:40px;text-align:justify;">Real-time Updates: Dispatchers can make immediate updates and track driver progress, adapting quickly to changing conditions.</li></ul><h2 style="text-align:justify;">To ensure your driver receives all order data follow these steps:</h2>Step 1: Create a transport order.&nbsp;&nbsp; Add and save all relevant data with the order which should be send to the driver including attachments. The planned truck route will be saved along with the order. It is also possible to first create a transport order and then adapt the route afterwards. <a href="https://impargo.de/en/docs/how-to-create-transport-order">Read more</a>.Step 2: Send the order to driver.&nbsp;&nbsp; You can assign orders via the planner, orders, and fleet modules. The driver can then access all order data except of costs and prices as well as follow the exact planned truck route via the integrated truck navigation.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;"><a href="#viaorders">Send via the Orders Module</a></li><li style="margin-left:40px;text-align:justify;"><a href="#viafleet">Send via the Fleet Module</a></li><li style="margin-left:40px;text-align:justify;"><a href="#viaplanner">Send via the Planner Module</a></li></ol>Note: Prices and cost will not be shared with the driver.<div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">2. Send Exact Route to Truck Driver</h1>There are numerous reasons why you might want your driver to adhere to a specific truck route you've planned.&nbsp;<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Firstly, you aim to assist your driver and lessen the burden of them having to find the most suitable truck route independently.&nbsp;</li><li style="margin-left:40px;text-align:justify;">Secondly, you want to maintain control over determining the most cost-effective route and ensure that the driver follows it.&nbsp;</li><li style="margin-left:40px;text-align:justify;">Thirdly, you wish to minimize any potential deviations between the planned and the actual driven distance, thereby reducing your planning risk.</li></ol><h2 style="text-align:justify;">To ensure your driver follows a specific truck route you've planned:</h2>Step 1: Create a truck route.&nbsp; Navigate to the <a href="https://apps.impargo.de/planner">→ Planner Module</a> and plan your route. <a href="https://impargo.de/en/docs/how-to-plan-truck-route">Read more</a>.Step 2: Modify the truck route as necessary.&nbsp; Modify the truck route based on your requirements. <a href="https://impargo.de/en/docs/how-to-edit-transport-order">Read more</a>.Step 3: Create a transport order.&nbsp;&nbsp; The planned truck route will be saved along with the order. It is also possible to first create a transport order and then adapt the route afterwards. <a href="https://impargo.de/en/docs/how-to-create-transport-order">Read more</a>.Step 4: Send the exact route to driver.&nbsp;&nbsp; You can assign orders via the planner, orders, and fleet modules. The driver can then access and follow the exact planned truck route via the integrated truck navigation.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;"><a href="#viaorders">Send via the Orders Module</a></li><li style="margin-left:40px;text-align:justify;"><a href="#viafleet">Send via the Fleet Module</a></li><li style="margin-left:40px;text-align:justify;"><a href="#viaplanner">Send via the Planner Module</a></li></ol>Note: You have the flexibility to send detailed transport orders, including attachments (excluding cost and prices), to your connected fleet devices.<h2 style="text-align:justify;">Preview of DriverApp Flow</h2><ol><li style="margin-left:40px;text-align:justify;">Home screen with assigned order.</li><li style="margin-left:40px;text-align:justify;">Start order and see first stop.</li><li style="margin-left:40px;text-align:justify;">Start navigation to first stop.</li></ol><figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1743060164/Driver_App_Navigation_ezgif_com_optimize_f35647c534.gif" alt="Truck Navigation HGV"></figure><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">3. Send via the Orders Module</h1>Step 1: Open the Orders Module.&nbsp; Click on the blue letter “O” (tooltip: "Orders") in the left sidebar to open the <a href="https://apps.impargo.de/orders">→ Orders Module</a>.Step 2: Initiate send process.&nbsp; Click the paper plane icon (tooltop: "Share with partner") and select "Send to driver". A modal displaying a summary of all connected devices will appear.Step 3: Finalize send process.&nbsp; Choose a drier and confirm by clicking "Assign order to driver" at the page's bottom-right to send the order to the driver.<a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704061524/assign_via_orders_module_4a06834d19.gif" alt="Fleet management system for dispatchers track truck drivers"></a><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">4. Send via the Fleet Module</h1>Step 1: Open the Fleet Module.&nbsp; Click on the green letter “F” (tooltip: "Fleet") in the left sidebar to open the <a href="https://apps.impargo.de/fleet">→ Fleet Module</a>.Step 2: Select driver.&nbsp; Click the driver card of the driver you want to send the order or the exact route to.Step 3: Assign order.&nbsp; Click the blue "+ Assign order" button and choose the order the driver should execute.<a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704061783/assign_via_fleet_module_176aa260bb.gif" alt="Fleet management system for dispatchers track truck drivers"></a><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">5. Send via the Planner Module</h1>Step 1: Open the Planner Module.&nbsp; Click on the yellow letter “P” (tooltip: "Planner") in the left sidebar to open the <a href="https://apps.impargo.de/planner">→ Planner Module</a>.Step 2: Initiate send process.&nbsp; Locate and click on the "Send" button located on the top right corner of the Planner and select “Send to Driver” from the options that appear. A new window will open, displaying the order details.Step 3: Edit and save order.&nbsp;&nbsp; Edit the order or add as many data you need and click on the "Save and Continue" button. An order in the orders module will be created hereby automatically.Step 4: Select driver.&nbsp; After selecting the appropriate driver, click on the "Send" button and the transport order or routing information will be sent to the driver. If the driver is not yet connected, you can invite a new driver to the system. Click on “Invite a new driver”.This process enables effective communication, real-time monitoring, and efficient coordination between dispatchers, drivers, and the IMPARGO system, enhancing the overall transport management experience.<a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704062159/assign_via_plannermodule_e369b3875a.gif" alt="Fleet management system for dispatchers track truck drivers"></a>

Send Order & Exact Route to Driver

The Fleet Module enables comprehensive real-time GPS tracking of your drivers using the IMPARGO Driver App, a smartphone-based tracking solution that supports order assignments, order data management, and driver communication. Integration with existing telematics systems such as Webfleet or Trimble is also possible. Once the driver is connected via the smartphone app or integration, their GPS position appears on the map, allowing real-time tracking and management.<h2 style="text-align:justify;">There are numerous reasons why you might want to GPS track your truck in real-time:&nbsp;</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Current Truck Location: Real-time tracking allows you to monitor the exact location of your trucks at any given moment, enhancing fleet visibility and management.</li><li style="margin-left:40px;">Estimated Arrival Times: Accurate calculations of estimated arrival times based on GPS data ensure timely updates and improve delivery scheduling.</li><li style="margin-left:40px;">Automated Notifications: Sending manual or automated arrival notifications keeps all stakeholders informed and reduces uncertainty regarding delivery times.</li><li style="margin-left:40px;">Route Analysis: Analyzing deviations from planned routes to actual driven routes provides insights into driver behavior and route optimization, contributing to more efficient logistics operations.</li></ul><h2 style="text-align:justify;">To GPS track your trucks follow these steps:</h2>Step 1: Access Fleet Module. Click on the “F” icon (Tooltip: “Fleet”) on the left sidebar and open the <a href="https://apps.impargo.de/fleet">→ Fleet Module</a>.Step 2: Setup DriverApp. Invite a driver by <a href="https://impargo.de/en/docs/connect-truck-driver-app">→ following this guide</a>.Step 3: Monitor GPS position of your trucks. Follow the GPS position on the map. The map display moves dynamically, staying synchronized with the real-time movement of the truck. It might be necessary to activate the DriverApp by clicking on "Activate", if you reached your limit of free DriverApps.Step 4: Get detailed GPS information. Hover over the GPS position of the vehicle on the map to view:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Current speed (km/h).</li><li style="margin-left:40px;text-align:justify;">Battery strength.</li><li style="margin-left:40px;text-align:justify;">Timestamp of the last recorded position.</li><li style="margin-left:40px;text-align:justify;">Tracking is active or inactive (disabled or enabled by driver).</li></ul><figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1716477919/image_7356cf1c4e.png"></figure>

GPS Track The Truck in Real-Time

Effective ETA (Estimated Time of Arrival) calculation is a strategic asset in logistics, offering numerous benefits across the entire operational spectrum. This feature serves as a powerful tool for dispatchers, drivers, and customers alike, fostering transparency, efficiency, and proactive communication.<h2 style="text-align:justify;">There are numerous reasons why you might want to now the estimated arrival time (ETA) of your trucks:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Transparency and Predictability: Customers receive accurate and real-time ETA information, enhancing their experience and trust in the logistics process.</li><li style="margin-left:40px;">Proactive Communication: Dispatchers can communicate ETA with customers, keeping them informed and engaged throughout the journey.</li><li style="margin-left:40px;">Route Optimization: Dispatchers can leverage ETA calculation to optimize routes, minimizing delays and ensuring timely deliveries.</li><li style="margin-left:40px;">Driver Schedule Planning: ETA supports the planning of driver schedules, promoting effective time management.</li></ul><h2 style="text-align:justify;">To calculate the estimated to of arrival (ETA) follow these steps:</h2>Step 1: Send order to driver. In order to retrieve the ETA the driver needs to start the order via his DriverApp.&nbsp;Step 2: Monitor ETA. As soon as the driver starts the order there is an automated calculation of the estimated arrival time. The ETA is prominently displayed in the orders details view and on the device card for dispatchers, offering quick access to crucial information.<figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1716479795/image_23a14c41c2.png"><figcaption>ETA in orders detail view of Orders Module</figcaption></figure>&nbsp;<figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1716480045/image_4fecfdabe8.png"><figcaption>ETA in device card of Fleet Module</figcaption></figure>&nbsp;Step 3: Share ETA with customer. Customers can track the ETA through a dedicated stop related tracking link, ensuring visibility into the status of their deliveries. <a href="https://impargo.de/en/tracking-transport-eta-notifications">Read more here on how to send a tracking link or automated arrival notifications for the client</a>.<figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1716481440/image_299a209ac3.png"><figcaption>Tracking link on stop level</figcaption></figure> Automated Arrival Notification: Arrival notifications for pick-up and drop locations are facilitated through the DriverApp or integrated telematics systems, digitizing communication.<figure class="image"><a href="https://www.youtube.com/watch?v=iNCcqwokXgs"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703361819/Screenshot_2023_12_23_220012_b19b3739db.png" alt="Truck Route Planner for all Europe" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703361819/thumbnail_Screenshot_2023_12_23_220012_b19b3739db.png 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1703361819/small_Screenshot_2023_12_23_220012_b19b3739db.png 500w," sizes="100vw"></a><figcaption><a href="https://www.youtube.com/watch?v=iNCcqwokXgs">Click here to watch how to enable automated arrival notifications</a></figcaption></figure>

Get & Share Estimated Time of Arrival (ETA)

Track Driver Status

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#see-transport-order-history">See Order Execution History</a></li><li style="margin-left:40px;text-align:justify;"><a href="#view-and-track-transport-events">View &amp; Track Order Events</a></li><li style="margin-left:40px;text-align:justify;"><a href="#view-and-track-truck-route">View &amp; Track Driven Route</a></li><li style="margin-left:40px;text-align:justify;"><a href="#track-truck-driving-speed-chart">Track Truck Driving Speed</a></li><li style="margin-left:40px;text-align:justify;"><a href="#compare-planned-and-executed-transport">Executed vs. Planned Summary</a></li><li style="margin-left:40px;text-align:justify;"><a href="#monitor-in-progress-transport-orders">Monitor In-Progress Transport Orders</a></li><li style="margin-left:40px;text-align:justify;"><a href="#fleet-analysis-tools">Advanced Fleet Analytics &amp; Reporting</a></li></ol>The&nbsp;IMPARGO TMS Platform, combined with the&nbsp;<a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a>, provides transportation companies with essential data during order execution, including events, timestamps, GPS locations, and driving speeds. Leveraging this data enables fleet managers to gain powerful insights into their operations. Here's why analysing this data is critical:<ul style="list-style-type:square;"><li style="margin-left:40px;">Improve Order Execution Transparency: Dispatchers can track every detail of the order execution process, knowing exactly what happened at each stage.</li><li style="margin-left:40px;">Resolve Customer Disputes: Historical data, such as driver arrival times, provides evidence to resolve customer disputes efficiently.</li><li style="margin-left:40px;">Prevent Fraud: By verifying driver statements with GPS and event data, you can reduce fraud risk and ensure transparency in operations.</li><li style="margin-left:40px;">Analyse Cost Discrepancies: Compare planned versus actual routes to understand why transport costs may exceed initial estimates.</li><li style="margin-left:40px;">Optimise Customer Charging: Analyse idle times at specific stops to improve the accuracy of customer billing.</li></ul>This feature offers greater transparency and operational efficiency, empowering companies to make data-driven decisions and optimize fleet management.<div class="raw-html-embed"></div><h1>1. See Order Execution History</h1>To view historical data for an order, access a finished order via&nbsp;<a href="https://apps.impargo.de/fleet">Fleet</a> or&nbsp;<a href="https://apps.impargo.de/orders">Orders</a> in the IMPARGO TMS. The order details page contains two key tabs: the&nbsp;Events Tab and the&nbsp;Route &amp; Tracking Tab, which provide detailed historical insights.<figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1729079159/image2_3c1d52c02a.gif" alt="image2.gif"></a></figure><div class="raw-html-embed"></div><h1>2. View &amp; Track Order Events</h1><figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1729079153/image1_1e62315869.gif" alt="image1.gif"></a></figure>The&nbsp;Events Tab gives you a chronological overview of everything that happened during the order. Here's what you can track:<ul style="list-style-type:square;"><li style="margin-left:40px;">The times when drivers marked stops as completed.</li><li style="margin-left:40px;">Any uploaded photos and comments provided by drivers.</li><li style="margin-left:40px;">The driver’s exact location for key events by clicking the&nbsp;Event Location button.</li></ul>Additionally, you can track the time drivers spent at stops.&nbsp;<ul style="list-style-type:square;"><li style="margin-left:40px;">If the time spent was shorter than planned, it’s shown in&nbsp;green.&nbsp;</li><li style="margin-left:40px;">If the stop exceeded the planned time, it’s highlighted in&nbsp;red.&nbsp;</li></ul><figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1729590158/image5_4707291694.png" alt="image5.png" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1729590158/thumbnail_image5_4707291694.png 117w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1729590159/small_image5_4707291694.png 375w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1729590159/medium_image5_4707291694.png 563w," sizes="100vw"></a></figure>This helps fleet managers identify delays or efficiencies during the transport process.<div class="raw-html-embed"></div><h1>3. View &amp; Track Driven Route</h1>In the&nbsp;Route &amp; Tracking Tab, you can view a map that displays both the planned route and the actual driven route. This provides valuable insights into deviations from the plan and helps explain any discrepancies.<figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1729592154/EN_plan_vs_driven_gif_112d8a91d7.gif" alt="EN plan vs driven gif.gif"></a><figcaption>Truck maps with planned and driven routes</figcaption></figure>&nbsp;The map shows:<ul style="list-style-type:square;"><li style="margin-left:40px;">Planned Route: Displayed in&nbsp;blue, this route represents the original plan created in the route planner and shared with the driver.</li><li style="margin-left:40px;">Driven Route: Displayed in&nbsp;green, this route reflects the actual path taken by the driver, recorded via GPS.</li><li style="margin-left:40px;">Key Events: Events like order start, order finish, and driver stops are marked on the map for easy reference.</li></ul><figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1729079159/image2_3c1d52c02a.gif" alt="image2.gif"></a><figcaption>You can toggle between viewing the planned and driven routes to compare them directly.</figcaption></figure>&nbsp;<div class="raw-html-embed"></div><h1>4. Track Truck Driving Speed</h1>Below the map, the&nbsp;Driving Speed Chart shows recorded driving speeds during order execution:<ul style="list-style-type:square;"><li style="margin-left:40px;">Yellow: Indicates segments where the driver was moving.</li><li style="margin-left:40px;">Green: Represents stops or idle periods.</li><li style="margin-left:40px;">Red: Highlights segments with missing data, such as when GPS tracking was disabled.</li></ul><figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1729592154/EN_speed_chart_gif_19747ce056.gif" alt="EN speed chart gif.gif"></a></figure>Hovering over the chart provides detailed information, including timestamps and speed data, which is also reflected on the map. You can also switch between days if the order spans multiple days and view the driver’s average speed.<div class="raw-html-embed"></div><h1>5. Executed vs. Planned Summary</h1>Below the speed chart, you’ll find a comparison between the executed and planned transport data, including:<ol style="list-style-type:upper-latin;"><li style="margin-left:40px;">Total Stop Time: Compares actual stop time to the planned stop time, calculated based on the “driver arrived” and “stop finished” events.</li><li style="margin-left:40px;">Total Order Time: Compares the total order duration from start to finish.</li><li style="margin-left:40px;">Total Distance: Shows the actual distance driven, calculated from the GPS data, compared to the planned route distance.</li></ol><figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1729592154/EN_exec_vs_planned_a5f1b23bd6.gif" alt="EN exec vs planned.gif"></a></figure><div class="raw-html-embed"></div><h1>6. Monitor In-Progress Transport Orders</h1>The&nbsp;Route &amp; Tracking Tab also allows you to monitor orders still in progress. The data displayed is preliminary, reflecting the current state of the order. This helps dispatchers keep track of real-time stop times, order duration, and driven distances.<figure class="image image_resized" style="width:50%;"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1729079059/image3_cef6c52c4c.png" alt="image3.png" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1729079059/thumbnail_image3_cef6c52c4c.png 245w," sizes="100vw"></a></figure>In some cases, data inaccuracies may occur. For example, if a stop’s status is manually reset or GPS tracking is disabled, a warning tag will appear to notify users that the displayed values may be inaccurate.<div class="raw-html-embed"></div><h1>7. Advanced Fleet Analytics &amp; Reporting</h1>Beyond simply viewing event and route details, IMPARGO offers advanced&nbsp;fleet analytics and&nbsp;reporting tools. Fleet managers can:<ul style="list-style-type:square;"><li style="margin-left:40px;">Compare Costs: Analyze the differences between planned and actual transport costs.</li><li style="margin-left:40px;">Optimize Routes: Identify potential improvements by analyzing deviations between the planned and driven routes.</li><li style="margin-left:40px;">Generate Reports: Create reports based on vehicles, routes, or customer-specific data for better operational insights.</li></ul>These features allow transportation companies to make informed, data-driven decisions and continually optimize their fleet management strategies.Contact us today to set up custom analytics for your fleet:<a href="https://impargo.de/en/contact">&nbsp;Contact IMPARGO</a>.

Track Events & Analyse Driven Routes

Efficient communication with your drivers is crucial for smooth logistics operations. The chat feature in the Fleet module allows you to have direct and uncomplicated communication with your drivers.&nbsp;<h2 style="text-align:justify;">Follow these steps to initiate a chat with your truck driver:</h2>Step 1: Open the Fleet Module. Click on the green letter “F” (tooltip: "Fleet") in the left sidebar to open the <a href="https://apps.impargo.de/fleet">→ Fleet Module</a>.Step 2: Select driver. Click the driver card of the driver you want to send the order or the exact route to.Step 3: Open chat. Click the "speech bubble" icon and chat with the driver via the opened chat window.&nbsp;<figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704882093/chat_with_driver_7092501c9f.gif" alt="Fleet management system for dispatchers track truck drivers"></a><figcaption>Start typing your message and send it to the driver.</figcaption></figure>

Chat With Truck Driver

Dynamically changing an order is a flexible feature that allows editing an order at any status, even while the driver is en route. This capability streamlines the communication of changes to the driver, reducing potential delays in daily operations. The driver is promptly informed of any modifications, ensuring they always have the most up-to-date information for their route.<h2 style="text-align:justify;">Here's how you can dynamically change an order and reroute the truck driver:</h2>Step 1: Open the Orders Module. Click on the blue letter “O” (tooltip: "Orders") in the left sidebar to open the <a href="https://apps.impargo.de/orders">→ Orders Module</a>.Step 2: Initiate edit order process. Locate the order you wish to modify, click on the three dot ("…") icon on the right and select "Edit order".Step 3: Save edited order. After making the edits, click on the "Save" button to apply the changes to the order. The driver will automatically be informed about the changes of the order and if necessary dynamically rerouted.<a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703831580/edit_orderr_5254114914.gif" alt="Order Management System for HGV dispatching"></a><h2 style="text-align:justify;">Truck Driver Notifications:</h2>The IMPARGO <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a> will automatically notify the driver of the changes made to the order. The driver will see the updated information and any modifications to their route.<a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704812404/Drivers_perspective_977898ade0.gif" alt="Fleet management system for dispatchers track truck drivers"></a>By following these steps, you can dynamically modify an order at any stage, and the driver will be promptly informed of the changes through the IMPARGO DriverApp. This ensures efficient communication and real-time updates for smooth logistics operations.

Reroute Truck Dynamically

The IMPARGO DriverApp enables drivers to upload important documents—such as Proof of Delivery (POD), signed transport papers, or photos of secured goods—at each stop. These files, along with optional comments, are automatically attached to the order and become visible to dispatchers and customers, ensuring full transparency and efficient communication.<h1>1. Driver Perspective</h1>After completing a stop, the DriverApp prompts the driver to upload documents. Here’s how the process works:Step 1: Set stop status&nbsp; Once the stop status is marked as Pick-up Completed or Delivery Completed, a popup will appear prompting the driver to upload related documents.Step 2: Upload documents&nbsp; In addition to adding comments, drivers can upload files using several methods:<ul style="list-style-type:square;"><li style="margin-left:40px;">Upload from device (saved documents)</li><li style="margin-left:40px;">Use the scan function to create a PDF</li><li style="margin-left:40px;">Select images from the gallery</li><li style="margin-left:40px;">Capture new photos with the device camera</li></ul>Step 3: Confirm upload&nbsp; Once the status is confirmed, all documents and comments are uploaded automatically and linked to the order.<figure class="image image_resized" style="width:660px;"><a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704884661/make_comments_ad278988b7.gif" alt="Upload POD, comment, and photo from DriverApp"></a><figcaption>Drivers can add comments, scan PODs, or upload photos of secured goods.</figcaption></figure>&nbsp;<h1>2. Dispatcher Perspective</h1>In the <a href="https://apps.impargo.de/orders">My Orders</a> section of CargoApps, dispatchers can access all uploaded documents and comments directly from the:<ul style="list-style-type:square;"><li style="margin-left:40px;">Order Details tab</li><li style="margin-left:40px;">Events tab (with timestamps and updates)</li></ul>This real-time visibility allows dispatchers to manage documents, monitor delivery progress, and respond quickly to any issues.<figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704885288/dispatcher_viewww_8fc0e2e908.gif" alt="Dispatcher view of uploaded documents in order"></a></figure>For more on document management, see: <a href="https://impargo.de/en/docs/how-to-create-transport-order#attachtransportdocs">Attaching Transport Documents</a>&nbsp;<h1>3. Customer Perspective</h1>If the dispatcher has shared a tracking link with the customer, they can also access uploaded documents for full delivery transparency.<ul style="list-style-type:square;"><li style="margin-left:40px;">Customers can view documents in the Order Details tab</li><li style="margin-left:40px;">They can also track updates via the Events tab</li></ul><figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704027189/orders_tracking_link_customer_view_80039c2945.gif" alt="Customer view with tracking link and uploaded documents"></a></figure>To learn how to send tracking links, visit: <a href="https://impargo.de/en/send-transport-tracking-link">Sharing Transport Tracking with Customers</a>

Receive Proof Of Delivery & Photos

If you need to remove a connected truck driver from your company in the IMPARGO system, follow these straightforward steps using the Fleet Module:Step 1: Open the Fleet Module. Click on the green letter “F” (tooltip: "Fleet") in the left sidebar to open the <a href="https://apps.impargo.de/fleet">→ Fleet Module</a>.Step 2: Select driver. Click the driver card of the driver you want to remove.Step 3: Remove DriverApp. Click the "person" icon (tooltip: “Remove driver from company”) and a confirmation window will open. Confirm the DriverApp removal by clicking on “Yes”. Once confirmed, the driver will no longer be connected to your company. You will need to reconnect the driver if necessary.<a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704885759/remove_driver_17633fe398.gif" alt="Fleet management system for dispatchers track truck drivers"></a>

Remove or Deactivate a Device

FLEET: Execute With The DriverApp

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#manageuserdata">Manage personal user profile</a></li><li style="margin-left:40px;text-align:justify;"><a href="#managecompanydata">Manage company profile</a></li><li style="margin-left:40px;text-align:justify;"><a href="#data-on-pdf">Company and personal profile data on PDFs</a></li></ol>Effectively managing both personal and company profiles on the IMPARGO platform is essential for maintaining efficient communication, accurate documentation, event tracking, and professional document creation. This guide provides detailed steps on how to manage these profiles to ensure a consistent identity for your company across all communications.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Manage Personal User Profile</h1>Personal profiles reflect individual user information which can be crucial for internal and client-facing documents and communication.Step 1: Access general settings. Find the <a href="https://apps.impargo.de/settings/general">General Settings</a> section in the bottom-left corner of the sidebar to adapt and optimize them for your needs.Step 2: Access “My profile” section. Find the “<a href="https://apps.impargo.de/settings/my-profile">My profile</a>” section at the setting's sidebar.Step 3: Adapt personal information.<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Click on the blue pen icon to modify your user profile picture, user name, application language, telephone number, Skype ID, job title, and job description.</li><li style="margin-left:40px;text-align:justify;">Add or update your language proficiencies here.</li><li style="margin-left:40px;text-align:justify;">To change your email address, please&nbsp;<a href="https://impargo.de/en/contact">contact our support team</a> directly.</li></ul><figure class="image"><a href="https://apps.impargo.de/settings/my-profile"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737294028/Access_my_profile_EN_bee4bd4423.gif" alt="Access my profile EN.gif"></a></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Manage Company Profile</h1>Your company profile houses essential business information that appears in PDFs, other formal documents or shared links.Step 1: Access general settings. Find the <a href="https://apps.impargo.de/settings/general">General Settings</a> section in the bottom-left corner of the sidebar to adapt and optimize them for your needs.Step 2: Access “Company profile” section. Find the “<a href="https://apps.impargo.de/settings/company-profile">Company profile</a>” section at the setting's sidebar.Step 3: Adapt company information. Update Company Details: Use the blue pen icon to adjust your company logo, name, legal type, contact details, address, VAT-ID, and registration number.Step 4: Adjust additional information. Business Specifics: Edit fields related to the type of company, goods transported, number of vehicles, modes of transport, types of orders, and specifically the Terms and Conditions (T&amp;C).<figure class="image"><a href="https://apps.impargo.de/settings/company-profile"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737294028/Access_company_profile_EN_3a5e8a292a.gif" alt="Access company profile EN.gif"></a></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">3. Add Company &amp; Personal Data on PDFs</h1>The information provided in your profiles impacts how your company is represented in PDF documents, enhancing professionalism and legal compliance.<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Professional PDF Creation: Ensure your company logo and contact details are displayed prominently in document headers and footers. Check out how to create professional PDFs in our guides for professional <a href="https://impargo.de/en/docs/create-offer-pdf">PDF Offers</a> and <a href="https://impargo.de/en/docs/create-transport-order-document-pdf">PDF Orders</a> Creation.</li><li style="margin-left:40px;text-align:justify;">Terms and Conditions (T&amp;C): Specify your T&amp;C directly in the profile for automatic inclusion in offer and order PDFs. You can provide a full text, a link to an online version, or a mix, referencing legal standards like the&nbsp;<a href="https://impargo.de/en/glossary/adsp">ADSP</a>.</li></ul>Are you looking to further customize the PDFs to your company's workflows?&nbsp; <a href="https://impargo.de/en/contact">Contact us</a> for custom PDFs templates.Managing your personal and company profiles on IMPARGO ensures that all documents you create reflect a consistent and professional company identity. By following these steps, you can streamline communications and document processes, safeguarding your business against potential legal issues and maintaining a strong professional presence.

Manage Company & Personal Profile

<h2>Table of Contents</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;"><a href="#manage-personal-email-notifications">Manage Personal Email Notifications</a></li><li style="margin-left:40px;"><a href="#manage-company-email-notifications">Manage Company Email Notifications</a></li><li style="margin-left:40px;"><a href="#email-notification-settings-tms">Email Notification Settings Details</a></li></ol><div class="raw-html-embed"></div><h1>1. Manage Personal Email Notifications</h1>You can manage your personal email notification preferences to stay updated on relevant events and alerts.Step 1: Access "Email Notifications" settings. Navigate to Personal &gt; Email notifications or click<a href="https://apps.impargo.de/settings/email-notifications">&nbsp;here</a> to open the settings directly.Step 2: Adapt notification preferences. Adjust the settings to specify what types of notifications you want to receive.<figure class="image"><a href="https://apps.impargo.de/settings/email-notifications"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737638045/Email_EN_1_ce7664f14e.gif" alt="Email EN 1.gif"></a></figure> Examples:<ul style="list-style-type:square;"><li style="margin-left:40px;">Enable notifications for new incoming orders based on specific criteria, such as destination country.</li><li style="margin-left:40px;">Configure notifications for fleet driver alerts to stay updated on critical situations like missed time windows.</li></ul><div class="raw-html-embed"></div><h1>2. Manage Company Email Notifications</h1>Admins can manage and customize email notification settings for all users in the company.Step 1: Access the Users Table. Navigate to Account &gt; Users or click<a href="https://apps.impargo.de/settings/users">&nbsp;here</a> to manage notification preferences for users.Step 2: Adjust user settings. Select a user and open their email notification settings by clicking on the bell icon. Then update their email notification preferences to align with company communication policies and operational needs.<a href="https://apps.impargo.de/settings/email-notifications"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737638045/Email_EN_2_d0885dff32.gif" alt="Email EN 2.gif"></a> Examples:<ul style="list-style-type:square;"><li style="margin-left:40px;">Ensure specific team members receive alerts for incoming orders in designated regions.</li><li style="margin-left:40px;">Assign notifications for fleet driver alerts to dispatchers to ensure timely responses.</li></ul><div class="raw-html-embed"></div><h1>3. Email Notification Settings Details</h1><a href="https://apps.impargo.de/settings/email-notifications">Email notification settings</a> help you control how and when you get alerts. By understanding these settings, you can choose what information is important to you, making sure you stay informed without getting too many emails. Below are the main types of notifications you can change, along with options and filters to make them fit your needs.<h4>1. "Incoming Orders" Notifications</h4>You can set your preferences for getting notifications about new orders that arrive in your inbox.Options:<ul style="list-style-type:square;"><li style="margin-left:40px;">Always notify</li><li style="margin-left:40px;">Never notify</li><li style="margin-left:40px;">Notify for selected orders</li></ul>Filters:<ul style="list-style-type:square;"><li style="margin-left:40px;">You can filter notifications by country, for example, only for orders going to "France."</li></ul><h4>2. "Fleet Driver Alerts" Notifications</h4>You can set up notifications to get emails when new alerts for fleet drivers are created. These notifications will include details about the alert, the driver, and the related order.Example: You will be notified if a driver is likely to miss the planned time at a stop.<figure class="image"><a href="https://impargo.de/en/docs/manage-automation-and-alerts-impargo"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737290500/Drivers_alert_EN_975cd6a4a3.gif" alt="lkw tms system"></a></figure>For more details on managing alerts, see the<a href="https://impargo.de/en/docs/manage-automation-and-alerts-impargo">&nbsp;Automation &amp; Alerts</a> settings.

Manage Email Notifications

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#terms-conditions-transport">Benefits of Adding Your Terms and Conditions</a></li><li style="margin-left:40px;text-align:justify;"><a href="#add-terms-conditions-document">Adding Your Terms and Conditions</a></li></ol>Properly managed your terms and conditions for transporting goods not only protects your business but also builds a foundation of trust with your clients. By using the IMPARGO Transport Management Platform you can integrate your terms directly into your transport documents (offer or order PDFs) and you enhance both operational efficiency as well as legal transparency.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Adding Your Terms and Conditions</h1>Including your terms and conditions in your offers or order confirmations generally has the following effects:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Legal Assurance:&nbsp;Embedding T&amp;Cs directly into your documents brings clarity and legal enforceability. By saving your T&amp;Cs on the IMPARGO platform, you ensure that all parties are aware of the terms governing your transport services.</li><li style="margin-left:40px;text-align:justify;">Efficiency: Easily attach a PDF containing your T&amp;Cs to any transport document, reducing misunderstandings and disputes with clients. This digital integration speeds up the agreement process and enhances client trust.</li></ul><div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Integrate Your T&amp;C to PDFs</h1>To incorporate your terms and conditions into your IMPARGO documents, you must first edit your company profile. For detailed instructions on how to update your profile and manage your terms and conditions, please visit our comprehensive guide:&nbsp;<a href="https://impargo.de/en/docs/manage-company-personal-profile#2-manage-company-profile">Manage Your Company Profile on IMPARGO</a>.You can attach your company internal terms and conditions to each created PDF via:<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Full Text: You can directly embed the full text of your T&amp;Cs into your documents. This method ensures that the terms are always visible and accessible within the document itself.</li><li style="margin-left:40px;text-align:justify;">Link to T&amp;Cs Page:&nbsp;Alternatively, you may choose to include a link to a webpage where your T&amp;Cs are hosted. This is beneficial for keeping your documents concise without sacrificing accessibility to the terms.</li><li style="margin-left:40px;text-align:justify;">Combination Approach: Combining both text and a link can provide immediate visibility while also allowing for more detailed terms to be accessible via a link. This approach is useful when referencing comprehensive legal frameworks like the&nbsp;<a href="https://impargo.de/en/glossary/adsp">ADSP (German Freight Forwarders' Standard Terms and Conditions)</a>.</li></ol>For further information and support,&nbsp;<a href="https://impargo.de/en/contact">contact our customer service team</a>.

Manage Terms & Conditions

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#adduser">Add user</a></li><li style="margin-left:40px;text-align:justify;"><a href="#deleteuser">Delete user</a></li><li style="margin-left:40px;text-align:justify;"><a href="#adminrights">Admin rights</a></li></ol>User management in IMPARGO is a crucial aspect of maintaining an organized and secure logistics operation. Here's a step-by-step guide on various user management tasks:<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Add User</h1>To add a user to your company:Step 1: Access general settings. Find the <a href="https://apps.impargo.de/settings/general">General Settings</a> section in the bottom-left corner of the sidebar to adapt and optimize them for your needs.Step 2: Access “Users” section. Find the “<a href="https://apps.impargo.de/settings/users">Users</a>” section at the setting's sidebar.Step 3: Open add user modal. Click the "Add User" button located in the top right corner to initiate adding a new dispatcher.Step 4: Enter email and give admin rights. Input the email address of the user you wish to invite, and enable admin rights by ticking the “Add User as Admin” checkbox. Admin rights permit full access to all settings and data. Without these rights, the user can only view some data and cannot modify company settings, profiles, or account-related information.Step 5: Send invitation. Press "Send Invitation" to dispatch an invitation link to the user’s email. The user must click on this link to confirm the invitation and complete their user data entry. If the user already has an IMPARGO account, they will also receive an in-app notification, which can be accepted via the bell icon in the top right corner. Note that additional fees apply only if the user accepts the invitation.<figure class="image"><a href="https://apps.impargo.de/settings/users"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737295167/Add_user_EN_94247c905b.gif" alt="lkw tms system"></a></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Delete User</h1>To delete a user from your company:Step 1: Access general settings. Find the <a href="https://apps.impargo.de/settings/general">General Settings</a> section in the bottom-left corner of the sidebar to adapt and optimize them for your needs.Step 2: Access “Users” section. Find the “<a href="https://apps.impargo.de/settings/users">Users</a>” section at the setting's sidebar.Step 3: Remove user. Next to the user's name, click on the "Remove user from company" delete icon. Confirm the removal by clicking "Yes."<figure class="image"><a href="https://apps.impargo.de/settings/users"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737295161/Delete_user_EN_1f955dcdcf.gif" alt="lkw tms system"></a></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">3. Change Admin Rights</h1>Step 1: Access general settings. Find the <a href="https://apps.impargo.de/settings/general">General Settings</a> section in the bottom-left corner of the sidebar to adapt and optimize them for your needs.Step 2: Access “Users” section. Find the “<a href="https://apps.impargo.de/settings/users">Users</a>” section at the setting's sidebar.Step 3: Edit admin right Click on the blue pen icon ("Edit user permission") next to the user and isable or enable the tick box for “Add user as admin”. Confirm the setting by clicking on “Edit permissions".<figure class="image"><a href="https://apps.impargo.de/settings/users"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737295164/Admin_user_EN_15423eadfd.gif" alt="lkw tms system"></a></figure>

Manage Users

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#accessaddresses">Access address management</a></li><li style="margin-left:40px;text-align:justify;"><a href="#addresstableoverview">My addresses table overview</a></li><li style="margin-left:40px;text-align:justify;"><a href="#saveaddress">Add and save addresses</a></li><li style="margin-left:40px;text-align:justify;"><a href="#exportaddress">Export address data</a></li><li style="margin-left:40px;text-align:justify;"><a href="#importaddress">Import address data</a></li><li style="margin-left:40px;text-align:justify;"><a href="#edit-address-time">Edit address time settings</a></li><li style="margin-left:40px;text-align:justify;"><a href="#dispatcherplanning">Set default time for stops</a></li><li style="margin-left:40px;text-align:justify;"><a href="#addressesonthemap">Visualizing addresses on the map</a></li><li style="margin-left:40px;text-align:justify;"><a href="#saveviaplanner">Saving addresses via the Planner</a></li><li style="margin-left:40px;text-align:justify;"><a href="#watchtutorial">Watch video</a></li></ol>The Address Management feature in the CargoApps is a powerful tool designed to help you efficiently organize and handle all your addresses. Accessible from the sidebar of the CargoApps Dashboard, this function simplifies the process of adding, editing, and categorizing addresses based on your specific requirements.<div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">1. Access Address Management</h1>Click on the “bookmark” icon.&nbsp; Find it on the sidebar of the CargoApps dashboard. This will open the "<a href="https://apps.impargo.de/addresses">My Addresses</a>" table, providing a comprehensive list of all the addresses you've saved.<a href="https://apps.impargo.de/addresses"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702292187/Address_profiles_1b26c48bc9.gif" alt="Truck Route Planner for all Europe"></a><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">2. Navigate “My Addresses” Table</h1>In the "My Addresses" table, you'll find detailed information for each address entry, such as:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Address Name: A reference name for the address.</li><li style="margin-left:40px;text-align:justify;">Address Details: Includes zip code, city, country, street, and additional comments.</li><li style="margin-left:40px;text-align:justify;">Contact Details: Information such as contact name and contact number.</li><li style="margin-left:40px;text-align:justify;">Category: Each address entry can be categorized based on your preferences.</li></ul><a href="https://apps.impargo.de/addresses"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704965073/address_list_8b7aa99732.gif" alt="Fleet management system for dispatchers track truck drivers"></a>Actions Available:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Add Address: Easily add new addresses to the system.</li><li style="margin-left:40px;text-align:justify;">Edit and Delete: Next to each address entry, find options for quick editing and deletion.</li></ul>Search Functionality:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Built-in Search Field: Utilize the search field to quickly find specific addresses, saving valuable time.</li></ul><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">3. Add &amp; Save Addresses</h1>Step 1: Access <a href="https://apps.impargo.de/addresses">Address Management</a>.Step 2: Click on "+New address" found in the top right cornerStep 3: Enter address details<ul style="list-style-type:square;"><li style="margin-left:40px;">Address Information: Enter the address details, including the address itself with zip code, city, country, and street.</li><li style="margin-left:40px;">Location Name: Provide a name for the location to easily identify and reference the address.</li><li style="margin-left:40px;">Contact Person: Optionally, enter the name of the contact person associated with the address.</li><li style="margin-left:40px;">Contact Email and Phone Number: Include the contact person's email and phone number for reference.</li><li style="margin-left:40px;">Address-specific Comments: Add any relevant comments or notes specific to this address.</li><li style="margin-left:40px;">Category Customization: Customize the category for the address, including color and naming. Click on the blue "Edit" icon next to categories for customization.</li></ul>Note: Categories help organize addresses based on your specific needs.<a href="https://apps.impargo.de/addresses"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702292187/Address_profiles_1b26c48bc9.gif" alt="Truck Route Planner for all Europe"></a>Step 4: Finalize address creation<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Review the details for accuracy.</li><li style="margin-left:40px;text-align:justify;">Click on the "Create Address" button to finalize the address creation process.</li></ol>Additional Tips:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">The data entered will be provided to the customer through the <a href="https://impargo.de/en/send-transport-tracking-link">tracking link</a>, and to the driver in the <a href="https://impargo.de/en/mobile-app-truck-driver">DriverApp</a>.</li><li style="margin-left:40px;text-align:justify;">Categories can be customized to suit your organizational needs for easy address organization.</li></ul><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">4. Export Address Data</h1>Step 1: Navigate to the "<a href="https://apps.impargo.de/addresses">My Addresses</a>" table.Step 2: Click on the export option.&nbsp; Look for the export option situated on the top right corner, next to the search function.Step 3: Save the exported data file to your preferred location.Note: Exporting allows you to create a backup or share address data conveniently.<a href="https://apps.impargo.de/addresses"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704964284/export_addresses_a40c54f4cd.gif" alt="Fleet management system for dispatchers track truck drivers"></a><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">5. Import Address Data</h1><a href="https://apps.impargo.de/addresses"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704964621/import_addresses_cbb77777d4.gif" alt="Fleet management system for dispatchers track truck drivers"></a>Step 1: Navigate to the "<a href="https://apps.impargo.de/addresses">My Addresses</a>" table.Step 2: Click on the import option.&nbsp; Look for the import option situated on the top right corner, next to the search function.Step 3: Upload the file containing the address data that you wish to import.Note: Ensure the file format and structure align with the import requirements. Importing streamlines the process of adding multiple addresses at once.<div class="raw-html-embed"> </div><h1 style="text-align:justify;">6. Edit Address Time Settings</h1>The Dispatcher Time Planning feature enhances Address Management by enabling users to assign customized time settings for specific addresses. This includes specifying time allocations at stops and defining two operational time windows, ensuring precise scheduling and seamless planning for each address.<figure class="image image_resized" style="width:660px;"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1702362978/time_windows_4a5cf15ec1.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Adjust time windows in the Planner Module</a></figcaption></figure><h2 style="text-align:justify;"> A. Edit Manually</h2>Step 1: Access the Address Table Navigate to <a href="https://apps.impargo.de/addresses">My Addresses</a>.Step 2: Select and Edit Choose the address you want to update and manually edit the following fields:<ul style="list-style-type:square;"><li style="margin-left:40px;">Time at Stop</li><li style="margin-left:40px;">First Time Window</li><li style="margin-left:40px;">Second Time Window.</li></ul><h2>B. Import Addresses: For New Users</h2>Step 1: Access the Address Table Navigate to <a href="https://apps.impargo.de/addresses">My Addresses</a>.Step 2: Locate the Import Function Find the Import button in the top right corner.Step 3: Upload the File Upload a prepared file that includes the following fields:<ul style="list-style-type:square;"><li style="margin-left:40px;">Time at Stop</li><li style="margin-left:40px;">First Time Window</li><li style="margin-left:40px;">Second Time Window</li></ul><h2>C. Import Addresses:&nbsp;For Existing Users</h2>Step 1: Access the Address Table Navigate to <a href="https://apps.impargo.de/addresses">My Addresses</a>.Step 2: Locate the Import Function Click on the Import button in the top right corner.Step 3: Upload and Merge Upload the prepared file. During the process, select one of the following options:<ul style="list-style-type:square;"><li style="margin-left:40px;">Merge: Updates existing records based on Name and Coordinates. Fields not included in the import file will remain unchanged.</li><li style="margin-left:40px;">Duplicate: Creates new records for all imported addresses.</li></ul>Step 4: Confirm and Complete Review the import summary and confirm to finalize the update.<h2 style="text-align:justify;">Important Notes on Merging</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Duplicate Identification: The system identifies duplicates based on the combination of Name and Coordinates.</li><li style="margin-left:40px;">Non-overwritten Fields: Fields not included in the import file (e.g., comments) will remain unchanged in existing records.</li></ul><div class="raw-html-embed"> </div><h1 style="text-align:justify;">7. Set Default Time for Stops</h1>The Dispatcher Time Planning feature improves Address Management by allowing users to configure default time settings for stops. This includes predefining time allocations and setting two standardized operational time windows, ensuring consistency and efficiency across all planned stops.<h2 style="text-align:justify;">How Address Time Planning Works</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Saved Addresses with Time Management: When you add your time settings (Time at Stop and Time Windows), they are automatically applied in the Planner or Order Creation Module.</li><li style="margin-left:40px;text-align:justify;">Addresses Without Time Settings: The system will apply default time settings.</li></ul>Note: Time windows are defined by time only (e.g., 09:00–11:00) and are not date-specific.<figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1735648457/EN_set_default_time_b14090f926.png" alt="time scheduling for truck dispatcher" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1735648457/thumbnail_EN_set_default_time_b14090f926.png 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1735648457/small_EN_set_default_time_b14090f926.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1735648457/medium_EN_set_default_time_b14090f926.png 750w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1735648457/large_EN_set_default_time_b14090f926.png 1000w," sizes="100vw"></figure>&nbsp;<h2 style="text-align:justify;">How to Set Default Time Settings</h2>Step 1: Navigate to Settings Access the system settings where you can configure default time management fields, including:<ul style="list-style-type:square;"><li style="margin-left:40px;">Time at Stop</li><li style="margin-left:40px;">First Time Window</li><li style="margin-left:40px;">Second Time Window</li></ul>Step 2: Apply Default Settings These settings will automatically apply to stops or addresses without predefined time management.<div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">8. Visualize Addresses On The Map</h1>Step 1: Navigate to the <a href="https://apps.impargo.de/planner">Planner module</a>.Step 2: View addresses on the map.&nbsp; On the top left corner of the interactive map, utilize the map layer options to select or unselect addresses based on categories.Step 3: Add stops.&nbsp; Click on addresses to add them as start, stop, or in-between points. Alternatively, use the address search bar for quick access.<a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704964734/visualize_address_62ed149f2e.gif" alt="Fleet management system for dispatchers track truck drivers"></a><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">9. Save Addresses via The Planner</h1><h2 style="text-align:justify;">Method 1: Save from Address Entry:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Hover over the location pin icon next to each stop.</li><li style="margin-left:40px;text-align:justify;">Fill in contact information and comments as needed.</li><li style="margin-left:40px;text-align:justify;">Click on "Save to my addresses" to quickly save the stop as an address.</li></ul><figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1701953766/Save_Address_Icon_90d5d94e12.gif" alt="Truck Route Planner for all Europe"></a></figure>&nbsp;<h2 style="text-align:justify;">Method 2: One-Time Address Feature:</h2>Use the "One-time address" feature for stops that aren't frequently used. Convert a one-time address to permanent with a click if needed.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1701953804/Save_Address_Details_61d69ef7dd.gif" alt="Truck Route Planner for all Europe"></a></figure><h2 style="text-align:justify;"> Method 3: Save via Interactive Map:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Right-click on the map to display available address data and geocoordinates.</li><li style="margin-left:40px;">Use the address icon on the right top corner to save the address permanently or as a one-time address.</li><li style="margin-left:40px;">This method is useful when an address can't be found via the entry bar.</li></ul><figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1701954064/Save_Address_via_Map_7a9a82fb06.gif" alt="Truck Route Planner for all Europe"></a></figure><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">10. Watch Video</h1>Managing addresses is now a breeze with our comprehensive "Address Management" feature. Easily add new addresses, edit existing ones, and categorize them based on your needs. The built-in search function saves you time. Whether you need to save addresses permanently or use them as one-time addresses, IMPARGO has got you covered.&nbsp;<figure class="image"><a href="https://www.youtube.com/watch?v=nMZ6xt394YE"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703765628/Address_management_5695716514.png" alt="Truck Route Planner for all Europe" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703765628/thumbnail_Address_management_5695716514.png 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1703765628/small_Address_management_5695716514.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1703765628/medium_Address_management_5695716514.png 750w," sizes="100vw"></a><figcaption><a href="https://www.youtube.com/watch?v=nMZ6xt394YE">Here is a video explaining our Address Management feature</a></figcaption></figure>

Manage Addresses

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#addtruckprofile">Manage trucks/vehicles</a></li><li style="margin-left:40px;text-align:justify;"><a href="#addtrailerprofile">Manage trailers</a></li><li style="margin-left:40px;text-align:justify;"><a href="#adddriverprofile">Manage drivers</a></li></ol>Managing truck, trailer and driver profiles in IMPARGO is crucial for accurate transport management, cost and offer price calculation. Follow this guide to set up profiles for trucks, trailers and drivers.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Manage Trucks / Vehicles&nbsp;</h1>To edit or add a company-owned vehicle follow these steps:Step 1: Access vehicle profiles. In the sidebar to the left, click on the truck icon (tooltip: “Vehicles &amp; Drivers”) to display a table of all vehicles.Step 2: Add a vehicle. Click “Add vehicle” to create a new vehicle profile. A dialog box will appear, allowing you to input all relevant profile settings.&nbsp;Step 3: Setup profile.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Enter the description and license plate number.</li><li style="margin-left:40px;text-align:justify;">Choose a trailer to permanently connect the vehicle to a trailer. The trailer then will be automatically selected, if you select the vehicle in the Planner or the Order Modules. Select “None” if you want to choose the trailer independently from the vehicle in the Planner and in Orders Module.</li><li style="margin-left:40px;text-align:justify;">Choose between simple and advanced cost profiles. With simple cost profiles manually add €/km rate and €/h rate. With the advanced cost profiles provide detailed vehicle costs for automated calculation of rates per km and per hour, based on a German standard for vehicle cost calculation.</li><li style="margin-left:40px;text-align:justify;">Update routing, emission, and toll parameters, including axle count, gross vehicle weight, and EURO and CO2 emission classes.</li></ol>Note:&nbsp;<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Blue icons marked with an "i" are informational tooltips that explain functionalities or fields when hovered over.</li><li style="margin-left:40px;text-align:justify;">In vehicle profiles, only include the vehicle's axle count; in trailer profiles, only the trailer's axle count. These counts are essential for accurate truck routing and toll calculation when both vehicle and trailer are selected.</li><li style="margin-left:40px;text-align:justify;">The IMPARGO vehicle cost calculation standard comprehensively accounts for both financial and operational cost factors to ensure a thorough assessment of vehicle expenses. Key components of this standard include:</li></ul>Finance-related Information:<ul style="list-style-type:square;"><li style="margin-left:40px;">Finance Type: Differentiates between purchase and lease options.</li><li style="margin-left:40px;">Vehicle Purchase Price: Purchase price (without VAT) at which the vehicle was actually procured (new or used vehicles).</li><li style="margin-left:40px;">Lifetime: EPeriod in which the equipment is expected to be used (i.a. 3-6 years).</li><li style="margin-left:40px;">Mileage: Anticipated total mileage over the vehicle's lifetime.</li><li style="margin-left:40px;">Residual Value: Estimate of the resale value after expiration of the service life. For a service life of 3 years, the real residual value is assumed to be between 25-45%.</li><li style="margin-left:40px;">Working Days: Number of operational days per year.</li><li style="margin-left:40px;">Working Hours: Number of operational hours per day.</li></ul>Operational Costs:<ul style="list-style-type:square;"><li style="margin-left:40px;">Usage Type: Short-haul or long haul.</li><li style="margin-left:40px;">Fuel Consumption: Average fuel consumption per 100 km across all application areas and routes.</li><li style="margin-left:40px;">Lubricants: Percentage of lubricant costs (oil and others) in relation to fuel costs.</li><li style="margin-left:40px;">Tire Costs: Total cost of tires per year (rule of thumb: 1 set of tires per year). If necessary, costs for tire break-downs are included here.</li><li style="margin-left:40px;">Tax Costs: Vehicle-related taxes.</li><li style="margin-left:40px;">Insurance Costs: All insurance premiums incl. liability insurance, comprehensive insurance, transport insurance or cargo damage insurance.</li><li style="margin-left:40px;">Vehicle Service Costs: Additional costs for internal and external repairs are only to be stated if you do not have a maintenance or full service leasing contract or if the costs are in addition to the monthly costs of a maintenance or full service leasing contract. &nbsp;Cost of care (rule of thumb: for care you estimate about € 0.05 per kilometer driven).</li></ul>Step 4: Edit, duplicate or delete vehicles. Options to edit, duplicate, or delete profiles are available on the table’s right side within the “Actions” section.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1710012516/driver_and_vehicle_profiles_0f0c5f3810.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Edit driver and vehicle cost profiles</a></figcaption></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Manage Trailers</h1>To edit or add a company-owned vehicle follow these steps:Step 1: Access vehicle profiles. In the sidebar to the left, click on the truck icon (tooltip: “Vehicles &amp; Drivers”) to display a table of all vehicles. For trailers, select the “Trailers” tab at the table's top.Step 2: Add a vehicle. Click “Add trailer” to create a new vehicle profile. A dialog box will appear, allowing you to input all relevant profile settings.&nbsp;Step 3: Setup profile.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Enter the description and license plate number.</li><li style="margin-left:40px;text-align:justify;">Choose between simple and advanced cost profiles. With simple cost profiles manually add €/km rate and €/h rate. With the advanced cost profiles provide detailed vehicle costs for automated calculation of rates per km and per hour, based on a German standard for vehicle cost calculation.</li><li style="margin-left:40px;text-align:justify;">Update trailer axle count.</li></ol>Note:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Blue icons marked with an "i" are informational tooltips that explain functionalities or fields when hovered over.</li><li style="margin-left:40px;text-align:justify;">In vehicle profiles, only include the vehicle's axle count; in trailer profiles, only the trailer's axle count. These counts are essential for accurate truck routing and toll calculation when both vehicle and trailer are selected.</li><li style="margin-left:40px;text-align:justify;">The IMPARGO vehicle cost calculation standard comprehensively accounts for both financial and operational cost factors to ensure a thorough assessment of vehicle expenses. Key components of this standard include:</li></ul><h2 style="text-align:justify;">Finance-related Information:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Finance Type: Differentiates between purchase and lease options.</li><li style="margin-left:40px;text-align:justify;">Vehicle Purchase Price: Purchase price (without VAT) at which the vehicle was actually procured (new or used vehicles).</li><li style="margin-left:40px;text-align:justify;">Lifetime: Period in which the equipment is expected to be used (i.a. 3-6 years).</li><li style="margin-left:40px;text-align:justify;">Mileage: Anticipated total mileage over the vehicle's lifetime.</li><li style="margin-left:40px;text-align:justify;">Working Days: Number of operational days per year.</li><li style="margin-left:40px;text-align:justify;">Working Hours: Number of operational hours per day.</li></ul><h2 style="text-align:justify;">Operational Costs:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Usage Type: Short-haul or long haul.</li><li style="margin-left:40px;">Tire Costs: Total cost of tires per year (rule of thumb: 1 set of tires per year). If necessary, costs for tire break-downs are included here.</li><li style="margin-left:40px;">Tax Costs: Vehicle-related taxes.</li><li style="margin-left:40px;">Insurance Costs: All insurance premiums incl. liability insurance, comprehensive insurance, transport insurance or cargo damage insurance.</li><li style="margin-left:40px;">Vehicle Service Costs: Additional costs for internal and external repairs are only to be stated if you do not have a maintenance or full service leasing contract or if the costs are in addition to the monthly costs of a maintenance or full service leasing contract. &nbsp;Cost of care (rule of thumb: for care you estimate about € 0.05 per kilometer driven).</li></ul>Step 4: Edit, duplicate or delete vehicles. Options to edit, duplicate, or delete profiles are available on the table’s right side within the “Actions” section.<figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1710012516/driver_and_vehicle_profiles_0f0c5f3810.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Edit driver and vehicle cost profiles</a></figcaption></figure><div class="raw-html-embed"></div><h1 style="text-align:justify;">3. Manage Drivers</h1>To edit, delete or add a driver profile follow these steps:Step 1: Access driver settings. In the sidebar to the left, click on the truck icon (tooltip: “Vehicles &amp; Drivers”) to display a table of all vehicle profiles. For drivers, select the “Drivers” tab at the table's top.Step 2: Add a profile. Select “Add driver” to create a new profile. A dialog box will appear, allowing you to input all relevant profile settings. Options to edit, duplicate, or delete profiles are available on the table’s right side.Step 3: Setup profile.<ol style="list-style-type:lower-latin;"><li style="margin-left:40px;text-align:justify;">Enter the driver name.</li><li style="margin-left:40px;text-align:justify;">Choose between simple and advanced cost profiles. With simple cost profiles manually add €/h rate. With the advanced cost profiles provide detailed driver costs for automated calculation of rates per hour.</li></ol><h2 style="text-align:justify;">Driver related costs are:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Wage: Average annual gross salary (possibly including 13th monthly salary) of the truck driver used on the vehicle.</li><li style="margin-left:40px;">Social charges: Social security rate and contributions to the employers' liability insurance associations. As an example, the rate is approximately 26% in Germany and 2,5% for Romania. Please check the rate of your country.</li><li style="margin-left:40px;">Additional costs: Includes holiday pay, Christmas bonus, bonus and expenses. Expenses are in Germany for tours greater than 8 hours 12 €, greater than 24 hours 24 € and for a overnight stay 20 €. Consider for multi-day tours in average between 16-20 € per day.</li><li style="margin-left:40px;">Working days per year: Real working days of the driver (without holidays or sick days).</li><li style="margin-left:40px;">Working hours per day: Working hours per day according to employment contract (generally 8 hours).</li></ul><figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1710012766/driver_profile_c3e24eb633.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Edit company's driver cost profile</a></figcaption></figure>

Manage Trucks, Trailers and Drivers

Managing customer profiles is crucial for accurate transport management. Follow these steps to manage your customers:<h1 style="text-align:justify;">Manage Your Transport Customers</h1><figure class="image"><a href="https://apps.impargo.de/customers"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1740325565/Manage_cutomer_EN_186103725e.gif" alt="Transport client PDF template"></a></figure> Step 1: Access customer table. Access the <a href="https://apps.impargo.de/customers">customer overview</a> by clicking on the group icon (tooltip: “Customers”) in the left sidebar.&nbsp;Step 2: Add customer. Click on "Add customer" on the top right corner of the customer overview and enter details such as Customer Name, Contact Person Name, Address Details, Contact Info (Telephone, Email, Skype), and more. Click "Save" to add and view the customer cost profile in the system.Step 3: Add custom fields (optional). Optionally, add custom fields for your customer by clicking on “+ Add more fields”.Step 4: Synchronize customers with billing software (optional). If you have added an billing software integration, you can synchronize customers within the customer profile directly with the external system.Step 5: Edit, duplicate or delete customers. Options to edit, duplicate, or delete profiles are available on the table’s right side within the “Actions” section.

Manage Customers

<figure class="image"><a href="https://apps.impargo.de/profiles/subcontractor"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1740326911/Manage_partner_EM_e25da21d01.gif" alt="carrier management system"></a></figure><h2 style="text-align:justify;"> To edit or add a subcontractor cost profile follow these steps:</h2>Step 1: Access partner settings. In the sidebar to the left, click on the shaking hand icon (tooltip: “<a href="https://apps.impargo.de/profiles/subcontractor">Partners</a>”) to display a table of all parnter profiles.Step 2: Add a profile. Select “Add Partner” to create a new profile. A dialog box will appear, allowing you to input all relevant profile settings. Options to edit, duplicate, or delete profiles are available on the table’s right side.Step 3: Setup profile. Add name, address, and contact information of the partner.&nbsp;Step 4: Add Custom Fields (optional). Optionally, add custom fields for your customer by clicking on “+ Add more fields”.<h2 style="text-align:justify;">IMPARGO provides three subcontractor cost profiles types. Select one of the following types:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Rate by mileage: This profile charges a per kilometer rate for the distance covered. Waiting time costs, maintained in this profile, are adjusted via the "Additional Time" slider under "Route Options". &nbsp;<ul><li style="margin-left:40px;text-align:justify;">Price: Amount per kilometer, which is credited for a truck.</li><li style="margin-left:40px;text-align:justify;">Waiting time: Amount per hour, which is credited for additional operating time added via the “Additional time” slider.</li><li style="margin-left:40px;text-align:justify;">Include tolls: Activate this tick box and add the toll costs on top of the subcontractor cost calculation.</li></ul></li><li style="margin-left:40px;text-align:justify;">Rate by full and empty mileage: This profile differentiates between loaded and empty distances, applying specific rates for each. Identify a leg as loaded by selecting the "Loaded" checkbox within the "Stops" section. For transitions between unloading and loading points, an empty kilometer rate applies up to a specified maximum distance after that the full kilometer rate applies. Add following attributes:<ul><li style="margin-left:40px;text-align:justify;">Price (loaded truck): Amount per kilometer, which is credited for a loaded truck.</li><li style="margin-left:40px;text-align:justify;">Price (empty truck): Amount per kilometer, which is credited for an empty truck</li><li style="margin-left:40px;text-align:justify;">Max. empty distance: Maximum distance between two loading points without load. If this distance is exceeded, the price per mileage for a loaded truck is applied.</li><li style="margin-left:40px;text-align:justify;">Waiting time: Amount per hour, which is credited for additional operating time added via the “Additional time” slider.</li><li style="margin-left:40px;text-align:justify;">Include tolls: Activate this tick box and add the toll costs on top of the subcontractor cost calculation.</li></ul></li><li style="margin-left:40px;text-align:justify;">Rate by day: Applies a daily rate based on a default 8-hour operational period. Divide the total operational time by 8 to calculate the number of days (rounded up). Adjust for additional operational time at the stop or transport level to ensure accuracy. The summary section on the bottom of the map allows for manual adjustment of days calculated. This profile includes a free distance covered by the daily rate, with each additional kilometer incurring a specific charge pre kilometer. Toll costs can be included or excluded from this calculation. Add following attributes:<ul><li style="margin-left:40px;text-align:justify;">Daily rate: Amount per day, which is credited for the use of the truck.</li><li style="margin-left:40px;text-align:justify;">Free distance: Distance per day, which is compensated with the daily rate.</li><li style="margin-left:40px;text-align:justify;">Price additional: Price applied to the kilometers not included in the daily rate.</li><li style="margin-left:40px;text-align:justify;">Include toll: Activate this tick box and add the toll costs on top of the subcontractor cost calculation.</li></ul></li></ul><figure class="image"><a href="https://apps.impargo.de/planner"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1710012171/new_partner_cost_profile_a7fa7d890b.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/planner">Select or create partner cost profile</a></figcaption></figure>

Manage Subcontractors / Partners

Creating a custom loading unit allows for a personalized and adaptable approach to meet your specific loading requirements. This feature enhances flexibility and caters to unique specifications that may not be covered by predefined loading unit types.By following these steps, you can create and integrate your custom loading units into the IMPARGO system, tailoring your logistics planning to the precise needs of your operation.<h1 style="text-align:justify;">Add Custom Loading Unit Data</h1>Step 1: Access custom loading unit. To craft a personalized or custom loading unit, navigate to the loading unit field option located at the top of the Additional Stop Data menu.Step 2: Select “New Custom Loading Unit”. Click on the loading unit field and choose the option labeled "New Custom Loading Unit." This initiates the process of creating a loading unit with unique specifications.Step 3: Provide loading unit details. Complete the customization by providing the following details for your new loading unit:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Name: Assign a favorite name for your custom loading unit.</li><li style="margin-left:40px;text-align:justify;">Dimensions: Specify the length, width, and height of the loading unit.</li><li style="margin-left:40px;text-align:justify;">Quantity: Indicate the quantity of units required.</li><li style="margin-left:40px;text-align:justify;">Weight: Specify the weight capacity of each unit.</li><li style="margin-left:40px;text-align:justify;">Stackability: If applicable, define whether the units can be stacked.</li></ul><figure class="image"><a href="https://apps.impargo.de/orders"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1703158907/orders_custom_loading_units_2180369cc9.gif" alt="Truck Route Planner for all Europe"></a><figcaption><a href="https://apps.impargo.de/orders">Customize loading units for flexible stop data input</a></figcaption></figure> Step 4: Save custom loading unit. Once you've inputted all the necessary details, save the custom loading unit. This ensures that it is readily available for selection and use in your logistics planning.

Manage Custom Loading Units

By adjusting your general account settings, you can customize the IMPARGO system default behavior to your company's needs. Navigate to the&nbsp;<a href="https://apps.impargo.de/settings/general">"General" settings</a> after clicking on the “Settings” icon in the left sidebar of the CargoApps.<figure class="image"><a href="https://apps.impargo.de/settings/general"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737296156/general_account_settings_3710eee1a2.gif"></a></figure><h2> Settings for Costs and Prices</h2>Parameters in the section "Prices" have a direct impact on the costs and therefore prices calculated in the Planner Module. Following parameters can be adapted:<ul style="list-style-type:square;"><li style="margin-left:40px;">Fuel price in €/liter</li><li style="margin-left:40px;">AdBlue price in €/liter</li><li style="margin-left:40px;">Interest rate in % (cost of capital)</li><li style="margin-left:40px;">Margin in % (depending on how you use the Planner module this percentage can include or exclude the administration and overhead costs)</li></ul>Changing these values will only affect future calculations.<h2>Stop data</h2>Parameters in the “Stop data” section have an impact on the default stops that are added in the planner or orders module. In detail:<ul style="list-style-type:square;"><li style="margin-left:40px;">Default time spent at stop: Set a default duration for each stop to accommodate activities such as loading and unloading. This default time can be customized in the Planner or Orders Module via the additional data for each stop. For instance, if the default time is set at one hour per stop, this will extend the total operational time by an hour for each stop, consequently increasing the cost associated with using your own vehicles.</li><li style="margin-left:40px;">Default time window: Set a default time window for stops when time management is activated, and no time window is provided from the saved address. For example, if the default time window is set from 9:00 AM to 5:00 PM, all stops will follow this schedule by default if no other time window is provided.</li><li style="margin-left:40px;">Default time window 2: Set an additional second default time window for stops, useful when two time windows need to be applied by default (e.g., 9:00 AM–12:00 PM and 1:00 PM–5:00 PM).</li></ul><h2>Orders</h2>The "Orders" section allows you to enable the “use incremental reference numbers” setting, which automatically assigns unique reference numbers to newly created orders.When enabled, you can choose between two formats for these reference numbers:<ul style="list-style-type:square;"><li style="margin-left:40px;">Static (ID): A simple, continuously increasing number is assigned to each order (e.g., ID-0001, ID-0002, ...).</li><li style="margin-left:40px;">Formatted day: The current date is used as a prefix, followed by an increasing number for each order created on that day (e.g., 20241203-0001, 20241203-0002, ...).</li></ul>

Manage General Account Settings

The&nbsp;Automation and Alerts feature in the IMPARGO TMS Platform helps you stay informed and proactive by automating notifications and driver alerts. This article breaks down the two key components:&nbsp;Automations and&nbsp;Alerts, detailing how each feature enhances transport operations.<figure class="image"><a href="https://apps.impargo.de/settings/automations-and-alerts"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737296591/automation_and_alerts_4f726384de.gif" alt="lkw tms"></a></figure><h2> Automations</h2>The&nbsp;Automations section includes the&nbsp;Automatic Email Notifications feature, which keeps your stakeholders informed by sending email updates to the contact associated with a saved address during key transport events.&nbsp;<ul style="list-style-type:square;"><li style="margin-left:40px;">Triggered Events:<ul><li style="margin-left:40px;">When the transport status changes to&nbsp;'In Progress'.</li><li style="margin-left:40px;">One hour before the driver’s expected arrival, based on the ETA calculated from GPS data provided by the IMPARGO DriverApp or telematics integrations.</li></ul></li></ul>The email notifications contain a link for the stop via which the stakeholder can directly check on the stop status and eta without needing to contact you.<h2>Alerts</h2>The&nbsp;Driver Alerts feature provides a set of tools to monitor driver activity and quickly respond to potential issues. Drivers with alerts are highlighted in the fleet and orders module with alerts are highlighted in the orders module. Additionally, if enabled in your personal email notification settings you will receive email notifications about new alerts.&nbsp; Here’s how you can enable and setup alerts effectively:<ul style="list-style-type:square;"><li style="margin-left:40px;">Enable Driver Alerts: Navigate to the&nbsp;Alerts section in your account settings and turn on&nbsp;Driver Alerts.</li><li style="margin-left:40px;">Configure Settings: For each alert, customize thresholds like idle time, delay duration, or route deviation distance to suit your operational needs.</li><li style="margin-left:40px;">Monitor Alerts: Drivers will be highlighted in the system based on the configured triggers, ensuring you can address issues in real time.</li></ul><h2>Available Driver Alerts</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Driver Stopped Moving (Idle): Highlights drivers after a set period of inactivity, whether they are at a stop or on the move. For example, you can set the alert to trigger after 5 minutes of idle time.</li><li style="margin-left:40px;">Driver is Delayed: Highlights drivers who exceed planned arrival or departure times, with delays tracked using the Time Management feature in the Planner. For example, trigger the alert after 15 minutes of delay.</li><li style="margin-left:40px;">Driver Deviated from Planned Route: Highlights drivers who stray from the planned route by a set distance. For instance, the alert can be triggered after a 500-meter deviation.</li><li style="margin-left:40px;">Driver Lost Connection: Highlights drivers who lose connection with the CargoApps system. For example, the alert can trigger after 15 minutes without a connection.</li><li style="margin-left:40px;">Driver Missing Time Windows: Highlights drivers when their ETA indicates they will miss the scheduled stop time window. This alert requires no additional settings and activates once the time window is exceeded.</li></ul>These concise alerts allow you to maintain control over your fleet, addressing any disruptions promptly and efficiently.

Manage Automation and Alerts Settings

The&nbsp;Telematics and Tracking feature in the IMPARGO TMS Platform supports efficient fleet management by enabling driver activity monitoring and telematics system integrations. This article highlights the two main components:&nbsp;Statuses and&nbsp;Fleet Integrations.<figure class="image"><a href="https://apps.impargo.de/settings/telematics-and-tracking"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737297134/telematics_and_trackin_db3f6ff071.gif"></a></figure><h2> Statuses</h2>The&nbsp;"Not Active" Status helps identify and manage drivers who have been inactive for a specified period. When enabled, drivers who stop moving longer than the set threshold (e.g., 16 hours) are automatically marked "Not Active." This status allows you to easily distinguish between active and inactive drivers, helping you focus on the drivers currently on the move.For better fleet organization, inactive drivers can be filtered out in the Fleet Module using the&nbsp;“Hide Not Active Drivers” option, simplifying the monitoring of your operational fleet.<h2>Fleet Integrations</h2>The&nbsp;Fleet Integrations section allows you to connect your telematics provider with the IMPARGO TMS Platform. This integration enables real-time synchronization of vehicle data, such as locations and routes.For more details on supported providers and setup instructions,&nbsp;<a href="https://impargo.de/en/docs/telematics-system-integration-tms">click here</a>.

Manage Telematics and Tracking Settings

<h2>Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;"><a href="#manage-plans-and-features">Manage plans and features</a></li><li style="margin-left:40px;"><a href="#manage-subscriptions">Manage subscriptions</a></li><li style="margin-left:40px;"><a href="#manage-payment-methods">Manage payment methods</a></li><li style="margin-left:40px;"><a href="#manage-invoices">Manage invoices</a></li></ol>Managing your subscription, billing, and invoices within the IMPARGO TMS Platform is simple and straightforward. This guide covers everything you need to know about viewing and changing your plan, managing payments, and accessing invoices.<div class="raw-html-embed"></div><h1>1. Manage Plans and Features</h1>You can easily <a href="https://apps.impargo.de/settings/plans-and-features">view and manage your current subscription plan</a>, including the features it offers and any restrictions.Here’s what you can do:<ul style="list-style-type:square;"><li style="margin-left:40px;">View Current Active Plan: Check which subscription plan is currently active on your account.</li><li style="margin-left:40px;">See Pricing: Quickly view the cost of your plan, including any additional features or services.</li><li style="margin-left:40px;">Explore All Features and Restrictions: Review the features available in your current plan and compare them with other available plans to understand any restrictions.</li></ul><figure class="image"><a href="https://apps.impargo.de/settings/plans-and-features"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737298193/1_55c52a91cc.png"></a></figure><div class="raw-html-embed"></div><h1>2. Manage Subscriptions</h1>The <a href="https://apps.impargo.de/settings/subscriptions">subscription section</a> allows you to make changes to your plan as your business needs evolve. You can:<ul style="list-style-type:square;"><li style="margin-left:40px;">Change Plans: Upgrade, downgrade, or cancel your subscription, depending on your requirements.</li><li style="margin-left:40px;">View Billing Period and Next Invoice: Stay informed about your billing cycle and when your next invoice is due.</li><li style="margin-left:40px;">Check Active Users and DriverApps: Monitor the number of users and active DriverApps included in your plan.</li><li style="margin-left:40px;">Purchase Add-ons: Add additional features such as Market Price calculations to your subscription as needed.</li></ul><a href="https://apps.impargo.de/settings/subscriptions"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737298145/2_0343da5f1b.png" alt="2.png" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737298145/thumbnail_2_0343da5f1b.png 160w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1737298145/small_2_0343da5f1b.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1737298145/medium_2_0343da5f1b.png 750w," sizes="100vw"></a><div class="raw-html-embed"></div><h1>3. Manage Payment methods</h1>Managing your <a href="https://apps.impargo.de/settings/payment-methods">payment methods</a> is essential for smooth billing. Here’s what you can do:<ul style="list-style-type:square;"><li style="margin-left:40px;">View Existing Payment Methods: See the payment methods currently linked to your account.</li><li style="margin-left:40px;">Add or Remove Payment Methods: Easily add new payment methods or remove old ones as your business needs change.</li><li style="margin-left:40px;">Choose Default Payment Method: Set your preferred payment method for future invoices.</li><li style="margin-left:40px;">Available Payment Methods: Choose from SEPA or Credit Card.</li></ul>Upon request for yearly plans also payment via invoice and bank transfer is possible. For this please contact our support team&nbsp;<a href="mailto:info@impargo.de">info@impargo.de</a>.&nbsp;<figure class="image"><a href="https://apps.impargo.de/settings/payment-methods"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737298211/3_e252eb81bb.png"></a></figure><div class="raw-html-embed"></div><h1>4. Manage Invoices</h1>Handling <a href="https://apps.impargo.de/settings/invoices">invoices</a> has never been easier with the following options:<ul style="list-style-type:square;"><li style="margin-left:40px;">View and Download Invoices: Access all your invoices in one place and download them as PDFs for record-keeping.</li><li style="margin-left:40px;">Check Invoice Status: See whether your invoices have been paid or are still outstanding.</li><li style="margin-left:40px;">Alternative Payment for Failed Transactions: If a payment fails, use the provided payment link to complete the transaction with an alternative payment method. Just remember to update your default payment method afterward if necessary.</li></ul>Note, this page only contains invoices since 22nd of May 2024, for older invoices contact us.<figure class="image"><a href="https://apps.impargo.de/settings/invoices"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1737298238/4_28f80bbae0.png"></a></figure>

Manage Subscription, Billing, and Invoices

Managing Master Data

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#overview">General Overview</a></li><li style="margin-left:40px;text-align:justify;"><a href="#TMS-billing-integration">Setup Billing Integration</a></li><li style="margin-left:40px;text-align:justify;"><a href="#customization">Customize Integration</a></li></ol>Discover how to optimize billing in your transport business using the IMPARGO Order Management System. Our platform offers robust features for automation, which minimizes manual input and errors, and customization, allowing invoices to be tailored to specific business operations. Seamless integration with existing billing systems ensures a smooth automated data flow, enhancing efficiency. This guide will lead you through the steps from initial software integration to post-creation invoice management, ensuring a streamlined billing process that aligns with your operational needs.<div class="raw-html-embed"></div><h1 style="text-align:justify;">1. General Overview</h1>Integrate your invoicing and accounting systems digitally with IMPARGO to automate your entire invoice creation process. This integration facilitates seamless, efficient management of financial tasks, and includes:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Automatic invoice generation</li><li style="margin-left:40px;text-align:justify;">Synchronization of customer and address data</li><li style="margin-left:40px;text-align:justify;">Transfer of detailed order specifics (prices, load specifics, stops)</li><li style="margin-left:40px;text-align:justify;">Proof-of-delivery transfers</li><li style="margin-left:40px;text-align:justify;">Options for single or bulk invoice creation for multiple orders</li></ul>Key Benefits:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Reduced Manual Entry: Streamline your invoicing processes by minimizing manual data entry.</li><li style="margin-left:40px;text-align:justify;">Efficient Invoice Creation: Accelerate your billing cycle with automated invoice generation.</li><li style="margin-left:40px;text-align:justify;">Accurate and Flexible: Achieve precise and adaptable invoicing tailored to your business needs.</li></ul>Enhanced Operational Efficiency:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Error Reduction: Prevents data duplication and enhances billing accuracy.</li><li style="margin-left:40px;text-align:justify;">Customer Management: Easily manage customer profiles and updates, fostering business growth.</li><li style="margin-left:40px;text-align:justify;">Efficient Synchronization: Syncs customer details directly with billing systems to enhance efficiency and reduce errors.</li><li style="margin-left:40px;text-align:justify;">Reliable Billing: Ensures timely and accurate billing, improving client relationships.</li><li style="margin-left:40px;text-align:justify;">Scalability: Manages increasing customer volumes effortlessly.</li></ul>Invoice Types:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Single Invoices: Suitable for businesses handling distinct shipments, each warranting separate billing and detailed tracking.</li><li style="margin-left:40px;text-align:justify;">Collective/Bulk Invoices: Optimized for regular, smaller orders, allowing consolidation into fewer invoices to streamline payments and reduce administrative costs.</li></ul>Access and Pricing:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Required: IMPARGO business plan and a subscription to the billing software.</li><li style="margin-left:40px;text-align:justify;">Note: Standard integrations like <a href="https://sevdesk.de/">SevDesk</a> and <a href="https://www.lexoffice.de/">Lexoffice</a> include no additional charges. Custom integrations may incur setup fees.</li><li style="margin-left:40px;text-align:justify;">More information on pricing and plans is available on the IMPARGO pricing page.</li></ul>For further details on billing integrations, refer to the <a href="https://impargo.de/en/docs/create-digital-order-invoice">documentation about creating invoices</a> and the <a href="https://impargo.de/en/contact">IMPARGO customer service team</a> for assistance with other billing and accounting software options.&nbsp;<figure class="image"><a href="https://impargo.de/en/docs/automatic-invoice-logistics-integration#2-setting-up-the-integration"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1714647623/unnamed_f01a5595dd.png"></a></figure><div class="raw-html-embed"></div>&nbsp;<h1 style="text-align:justify;">2. Setup Billing Integration</h1>The setup process depends on your chosen billing software. Here's how to integrate with&nbsp;Lexoffice and&nbsp;SevDesk:<h2 style="text-align:justify;">Setting up Lexoffice integration</h2>&nbsp;Create a "key" under&nbsp;<a href="https://app.lexoffice.de/addons/public-api">Lexoffice API</a> and share it with the IMPARGO customer service team.<a href="https://app.lexoffice.de/addons/public-api"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1707319785/image1_43a287c264.png"></a>&nbsp;<h2 style="text-align:justify;">Setting up SevDesk integration</h2>Create an API key under&nbsp;<a href="https://my.sevdesk.de/admin/api">SevDesk API</a> and send it to the IMPARGO customer service team.<figure class="image"><a href="https://my.sevdesk.de/admin/api"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1707319829/image5_da1a1bd929.png"></a></figure><div class="raw-html-embed"></div>&nbsp;<h1 style="text-align:justify;">3. Customize Integration</h1>Customization is available in two primary forms:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">System Integration: Connect your existing systems that are not yet integrated. Ask us and we will provide you an offer to integrate your current systems.</li><li style="margin-left:40px;text-align:justify;">Invoice Customization: Modify the elements of an invoice. This includes the addition or removal of data. For instance, you may add custom fields to invoice positions, such as an "Invoice Note," or define specific "unit names" used for invoicing (the default unit is "1 x Transportation").</li></ul>For assistance with other billing and accounting software, please contact the <a href="https://impargo.de/en/contact">IMPARGO customer service team</a>.

Invoicing & Accounting Software

<h2 style="text-align:justify;">Table of Content</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#overview">General Overview</a></li><li style="margin-left:40px;text-align:justify;"><a href="#setup-integration">Setting Up The Integration</a></li><li style="margin-left:40px;text-align:justify;"><a href="#view-track-truck-driver">View &amp; Track Drivers / Trucks</a></li><li style="margin-left:40px;text-align:justify;"><a href="#monitor-transport-status">Monitor Order Execution &amp; Status Updates</a></li><li style="margin-left:40px;text-align:justify;"><a href="#pricing">Access and Pricing Details</a></li></ol><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">1. General Overview</h1>Effortlessly integrate your telematics system with IMPARGO to centralize order management and execution monitoring in one streamlined platform. This integration provides a comprehensive solution for enhancing efficiency in your logistics operations.<h2 style="text-align:justify;">Available features (depending on integration):</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Share data with drivers through the telematics system</li><li style="margin-left:40px;text-align:justify;">Provide stop addresses, dates, and the exact planned route</li><li style="margin-left:40px;text-align:justify;">Access total time, distance, length, weight, and load details</li><li style="margin-left:40px;text-align:justify;">Retrieve customer details, comments, and documents</li></ul><h2 style="text-align:justify;">Receive data from telematics system:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Stay updated with real-time status changes</li><li style="margin-left:40px;text-align:justify;">Track live GPS location</li><li style="margin-left:40px;text-align:justify;">Facilitate chat messages</li><li style="margin-left:40px;text-align:justify;">Access documents and PODs</li></ul><h2 style="text-align:justify;">Experience the following values with IMPARGO:</h2><ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Connect to existing hardware effortlessly</li><li style="margin-left:40px;text-align:justify;">Eliminate the need for multiple applications, reducing double work for drivers</li><li style="margin-left:40px;text-align:justify;">Efficiently manage mixed fleets within a single system</li><li style="margin-left:40px;text-align:justify;">Ensure precise communication of order data and routes to drivers</li></ul><h2>Comparison of IMPARGO DriverApp vs Webfleet</h2><figure class="table"><table><tbody><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Features</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">DriverApp</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Webfleet</td></tr><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Scan and upload of POD</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Yes</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">No</td></tr><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">In App Navigation</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Yes&nbsp;&nbsp; (full launch date Dec. 24)</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">No</td></tr><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Send order data</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Fully</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Limited</td></tr><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Retrieve Status</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Yes</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">No</td></tr><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Replanning the route during traffic challenges&nbsp;</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Yes</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">No</td></tr><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">GPS Tracking</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Yes</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Yes</td></tr><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Driving and Rest Times</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Partially&nbsp;&nbsp; (full launch Q4/24, Q1/25)</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">No&nbsp;&nbsp; (no integration)</td></tr><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Assignment of exact planned routes&nbsp;</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Yes</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Limited</td></tr><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Reading out historical driven routes</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Yes</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Yes</td></tr><tr><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Direct live chat with driver (order based)</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">Yes</td><td style="border:1px solid #9E9E9E;padding:10px;vertical-align:top;">No</td></tr></tbody></table></figure><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">2. Setting Up The Integration</h1>The setup process varies depending on the telematics system you use.<h2 style="text-align:justify;">Webfleet integration</h2>To grant IMPARGO access to create orders in Webfleet and send them to drivers, you will need to create a Webfleet user with specific permissions. To avoid sharing more data than necessary, you can create an&nbsp;<a href="https://live-wf.webfleet.com/web/index.html#/users">additional user here</a> (see screenshot below).<figure class="image"><a href="https://live-wf.webfleet.com/web/index.html#/users"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1707679904/image2_7c4419c8c3.png"></a></figure>The user needs at least the following permissions:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Webfleet.connect</li><li style="margin-left:40px;text-align:justify;">Orders (Full access)</li><li style="margin-left:40px;text-align:justify;">Tour-related data (Full access)</li><li style="margin-left:40px;text-align:justify;">All drivers (Read access)</li><li style="margin-left:40px;text-align:justify;">All addresses (Full access).</li></ul>To finalize the integration setup the following information of the created Webfleet user to the <a href="https://impargo.de/en/contact">IMPARGO customer service team</a>:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Name of the Webfleet account</li><li style="margin-left:40px;text-align:justify;">Username</li><li style="margin-left:40px;text-align:justify;">Password</li></ul><h2 style="text-align:justify;">Trimble / FleetWorks integration</h2>For integration with Trimble, contact your Trimble project manager. They will create an API access account and send the credentials to you via email. Provide the following data to the <a href="https://impargo.de/en/contact">IMPARGO customer service team</a> for setup:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Trimble Customer ID</li><li style="margin-left:40px;text-align:justify;">Username</li><li style="margin-left:40px;text-align:justify;">Password</li></ul>Contact the <a href="https://impargo.de/en/contact">IMPARGO customer service</a> if you want to use a different telematics system.<div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">3. View &amp; Track Drivers / Trucks</h1>After setting up the integration, vehicles and drivers from your telematics system appear in the Fleet module alongside existing DriverApp devices. Use the&nbsp;<a href="https://apps.impargo.de/fleet">Fleet module</a> to view and filter all devices and track GPS data and status updates in real time on the map.<a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704875514/fleet_nav_b7af5f2b3a.gif" alt="Fleet management system for dispatchers track truck drivers"></a><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">4. Send Orders to Drivers &amp; Trucks</h1>Similar to the IMPARGO DriverApp, you can <a href="https://impargo.de/en/docs/how-to-send-truck-route-to-driver">send created orders to drivers</a> using devices from the telematics integration. All relevant data, including stop addresses, the planned route, total time, distance, length, weight, load details, customer details, comments, and documents, is shared automatically with the drivers.<figure class="image"><a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1707680001/image6_2fd2234dc6.png"></a></figure><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">5. Monitor Order Execution &amp; Status Updates</h1>Track the progress and status of drivers in both the&nbsp;<a href="https://apps.impargo.de/fleet">Fleet</a> and&nbsp;<a href="https://apps.impargo.de/orders">Orders</a> modules. Get estimated times of arrivals and real-time updates when a driver marks a stop as finished through the telematics provider's application. Chat messages and documents uploaded by drivers also sync with the IMPARGO system.<a href="https://apps.impargo.de/fleet"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1704885288/dispatcher_viewww_8fc0e2e908.gif" alt="Fleet management system for dispatchers track truck drivers"></a><div class="raw-html-embed">
 
</div><h1 style="text-align:justify;">6. Access and Pricing Details</h1>To use telematics integrations, you need at least an IMPARGO&nbsp;business plan and a subscription with your telematics provider. The pricing is consistent per driver, whether using the DriverApp, a device from your telematics provider, or a combination.&nbsp;Note:&nbsp;For existing integrations (Webfleet and Trimble), no additional charges apply. If opting for a different telematics integration, additional charges may apply for the initial setup, as specified in the&nbsp;<a href="https://impargo.de/en/pricing">pricing details</a>.For other telematics systems integration, contact the&nbsp;<a href="https://impargo.de/en/contact">IMPARGO customer service team</a>.

Telematics Systems

Digitally connect with your logistics service providers using IMPARGO to streamline transport bookings, offer requests, and tracking. Enjoy the convenience of sending orders, transferring core data, booking transports, and tracking progress, all within a unified system.Available features:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Send transport orders digitally</li><li style="margin-left:40px;text-align:justify;">Transfer core order data (addresses, goods, incoterms, dates)</li><li style="margin-left:40px;text-align:justify;">Directly book transports or request spot offers</li><li style="margin-left:40px;text-align:justify;">Track progress and status of transports</li></ul>Experience the following values with IMPARGO:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">Eliminate duplicate order entry in additional web portals</li><li style="margin-left:40px;text-align:justify;">Consolidated overview of prices and quotes in one system</li><li style="margin-left:40px;text-align:justify;">Manage all logistics service providers via a single system</li></ul><h1 style="text-align:justify;">Setting Up The Integration</h1><h2 style="text-align:justify;">DSV Road GmbH integration</h2><figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1707686479/2560px_DSV_Logo_svg_e4eca540b4.png"></figure> To set up integration with DSV Road, provide the following information to the <a href="https://impargo.de/en/contact">IMPARGO Customer Service team</a>:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">DSV Road customer number (MDM) used for the&nbsp;<a href="https://mydsv.com/">https://mydsv.com/</a> portal.</li><li style="margin-left:40px;text-align:justify;">Contact details of your DSV Road sales representative.</li></ul>IMPARGO will contact DSV Road on your behalf to complete the integration setup within a few days.<h2 style="text-align:justify;">FREJA Transport &amp; Logistics integration</h2><figure class="image"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1707686487/Freja_Transport_and_Logistics_oy_logo_Finland_1_b89fa93a1b.png"></figure>For integration with FREJA Transport &amp; Logistics, provide the following to the <a href="https://impargo.de/en/contact">IMPARGO Customer Service team</a>:<ul style="list-style-type:square;"><li style="margin-left:40px;text-align:justify;">FREJA customer number used in the&nbsp;<a href="https://my.freja.com/">https://my.freja.com/</a> portal.&nbsp;</li><li style="margin-left:40px;text-align:justify;">Contact details of your Freja sales representative.</li></ul>IMPARGO will contact FREJA Transport &amp; Logistics to complete the integration setup within a few days.<h2 style="text-align:justify;">Assigning Transports - Fixed Rates</h2>Once the integration is set up, the integrated transport service provider will appear in IMPARGO. For transports covered by existing rates, you can directly assign the transport to the service provider. The system marks it as confirmed, creates a booking in the provider's system, and notifies the sales representative.<h2 style="text-align:justify;">Requesting Offers - Spot Rates</h2>For transports without existing rates, request an offer from your transport service provider. Your sales representative receives an email notification, provides a price offer, and upon acceptance, the system creates a booking, transferring all details.<h2 style="text-align:justify;">Access and Pricing Details</h2>To use a telematic service provider integration, you need at least an IMPARGO&nbsp;business plan.&nbsp;Note:&nbsp;For existing integrations (DSV Road GmbH and FREJA Transport &amp; Logistics), no additional charges apply. If you want to integrate a different service provider, additional charges may apply for the initial setup, as specified in the&nbsp;<a href="https://impargo.de/en/pricing">pricing details</a>.For other logistics service providers integration, contact the&nbsp;<a href="https://impargo.de/en/contact">IMPARGO customer service team</a>.

Logistics Service Providers

<h2 style="text-align:justify;">Find &amp; Share Available Loads Across Various Freight Exchanges</h2>IMPARGO TMP® supports integration with multiple freight exchanges, allowing you to send and find loads efficiently. If you have specific freight exchanges in mind or if you require a custom integration with your existing systems, IMPARGO can develop a unique solution tailored to your needs.<h2 style="text-align:justify;">Why Connect a Transportation Management System (TMS) to a Freight Exchange Platform?</h2>1. Smarter Route Planning. By connecting your route planning system to a platform where loads are listed, your trucks can pick the best routes in real-time. This helps in avoiding traffic, delays, and ensures faster deliveries.2. Efficient Order Management. When your order system is linked to a platform with available loads, it makes things smoother. Orders can be automatically added, reducing errors, and you can keep track of order status and delivery times easily.3. Better Tracking of Trucks. Integrating tracking with a central platform helps keep an eye on where your trucks are, their condition, and performance. This shared data ensures everyone is on the same page and problems can be solved faster.4. Smart Use of Resources. When your systems are connected to a platform with a wide network of carriers and loads, you can match them up more effectively. This means less empty travel, more use of your truck capacity, and smarter use of resources.5. Saving Money and Making More. The improvements in route planning, order handling, and resource use lead to cost savings. Less fuel, fewer delays, and better resource use mean more profits for both carriers and shippers.6. Easier Communication. Connecting systems ensures that communication between carriers and shippers is seamless. You can share information, updates, and documents easily, making everything more efficient.In short, linking your transportation systems with a central load platform makes everything work better – routes are smarter, orders are handled efficiently, trucks are tracked well, resources are used wisely, and everyone saves money while making more.Need an integration? IMPARGO can <a href="https://impargo.de/en/contact">build a unique integration</a> for your existing systems.

Freight Exchanges

<h2 style="text-align:justify;">Integrate Your Enterprise Resource Planning (ERP) Software &amp; Customize Logistics Processes</h2>IMPARGO TMP® provides integrations with various Enterprise Resource Planning (ERP) software to facilitate seamless data exchange and process customization. Here are some of the ERP systems supported:<figure class="image"><a href="https://impargo.de/en/contact"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307827/Microsoft_Dynamics_365_Consultants_jpg_5b7a09cc2b.webp" alt="Microsoft Dynamics 365 TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307827/thumbnail_Microsoft_Dynamics_365_Consultants_jpg_5b7a09cc2b.webp 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307827/small_Microsoft_Dynamics_365_Consultants_jpg_5b7a09cc2b.webp 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307827/medium_Microsoft_Dynamics_365_Consultants_jpg_5b7a09cc2b.webp 750w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307827/large_Microsoft_Dynamics_365_Consultants_jpg_5b7a09cc2b.webp 1000w," sizes="100vw"></a><figcaption>Microsoft Dynamics: Business Applications, ERP, and CRM systems designed for the entire business.</figcaption></figure> &nbsp;<figure class="image"><a href="https://impargo.de/en/contact"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307940/emediaone_3f3ea862bb.png" alt="emediaone TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307940/thumbnail_emediaone_3f3ea862bb.png 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307940/small_emediaone_3f3ea862bb.png 500w," sizes="100vw"></a><figcaption>emediaone: ERP solution focused on automating business processes for SMEs (Small and Medium Enterprises).</figcaption></figure>&nbsp;<figure class="image"><a href="https://impargo.de/en/contact"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308021/sap_business_one_8bdfbe44c0.webp" alt="SAP Business One TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308021/thumbnail_sap_business_one_8bdfbe44c0.webp 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308021/small_sap_business_one_8bdfbe44c0.webp 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308021/medium_sap_business_one_8bdfbe44c0.webp 750w," sizes="100vw"></a><figcaption>SAP Business One: Comprehensive solution for managing the entire company's operations.</figcaption></figure>&nbsp;<figure class="image"><a href="https://impargo.de/en/contact"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308135/sap_s4_hana_9e29593643.jpg" alt="SAP S/4HANA TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308135/thumbnail_sap_s4_hana_9e29593643.jpg 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308135/small_sap_s4_hana_9e29593643.jpg 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308135/medium_sap_s4_hana_9e29593643.jpg 750w," sizes="100vw"></a><figcaption>SAP S/4HANA: Single database as a service (DBaaS) foundation for modern applications.</figcaption></figure>&nbsp;<figure class="image"><a href="https://impargo.de/en/contact"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308190/oracle_21fe9f5986.jpg" alt="Oracle TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308190/thumbnail_oracle_21fe9f5986.jpg 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308190/small_oracle_21fe9f5986.jpg 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308190/medium_oracle_21fe9f5986.jpg 750w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308190/large_oracle_21fe9f5986.jpg 1000w," sizes="100vw"></a><figcaption>Oracle: Cloud ERP suite with analytics, offering automation for manual processes.</figcaption></figure>&nbsp;If your specific ERP system is not listed or if you have unique requirements, IMPARGO can build a <a href="https://impargo.de/en/contact">custom integration</a> to meet the needs of your existing systems.

ERP Systems

<h2 style="text-align:justify;">Synchronize Customer Data &amp; Send Order Data to Your CRM For Documentation and Analytics</h2>Effortlessly manage your customer interactions and enhance your workflow with our integrated solutions. IMPARGO TMP® goes beyond the basics, offering seamless connections with popular Customer Relationship Management (CRM) platforms for a more efficient and cohesive experience.<h2 style="text-align:justify;">Check out our integrations with leading CRM platforms:</h2><a href="https://impargo.de/en/contact"><img class="image_resized" style="width:92.4%;" src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308806/salesforce_4d20bd0db5.png" alt="salesforce TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308807/thumbnail_salesforce_4d20bd0db5.png 223w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308807/small_salesforce_4d20bd0db5.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308807/medium_salesforce_4d20bd0db5.png 750w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308807/large_salesforce_4d20bd0db5.png 1000w," sizes="100vw"></a> Salesforce TMS Integration:Dive into the world of Salesforce, a cloud-based CRM platform built for all-encompassing business operations. With IMPARGO TMP®, sync up your customer data hassle-free, and smoothly transfer offer and order details for comprehensive documentation and analytics.<hr><a href="https://impargo.de/en/contact"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308881/pipedrive_9ec0e9d67a.svg" alt="pipedrive TMS integration"></a> Pipedrive TMS Integration:Streamline your sales pipeline management using Pipedrive, a user-friendly tool perfect for small and medium-sized teams. Our integration with Pipedrive ensures a smooth exchange of crucial information, allowing you to sync customer data with IMPARGO and effortlessly send offer and order specifics to your CRM for detailed analytics.<hr><a href="https://impargo.de/en/contact"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308958/hubspot_c56d1c71ea.webp" alt="Hubspot TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308958/thumbnail_hubspot_c56d1c71ea.webp 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308958/small_hubspot_c56d1c71ea.webp 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705308958/medium_hubspot_c56d1c71ea.webp 750w," sizes="100vw"></a> HubSpot TMS Integration:Get the best of CRM capabilities with HubSpot, an all-in-one platform covering marketing, sales, service, and operations. IMPARGO TMP® effortlessly integrates with HubSpot, letting you sync customer data and seamlessly transmit offer and order details to your CRM. Boost your efficiency with unified workflows across platforms.<hr><h2 style="text-align:justify;">Solutions for your CRM integration:</h2>For those using a different CRM platform or with specific integration needs, IMPARGO is here to craft a solution just for you. Our team can <a href="https://impargo.de/en/contact">create a custom integration</a>, ensuring your CRM communicates seamlessly with IMPARGO TMP®.&nbsp;Enjoy the freedom of a personalized integration designed to elevate your workflow and meet your unique business requirements.

CRM Systems

<h2 style="text-align:justify;">IMPARGO TMP® offers a range of integrated tools to enhance the efficiency of your logistics operations:</h2><a href="https://impargo.de/en/contact"><img class="image_resized" style="width:25%;" src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307075/email2tms_87b5e9d440.png" alt="Email 2 TMS integration"></a> Email2TMS: App for recognizing and digitizing transport orders directly from emails.<hr><a href="https://impargo.de/en/contact"><img class="image_resized" style="width:20.2%;" src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307348/pdf_icon_png_2072_d3e5cf13b6.png" alt="PDF form creator TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307349/thumbnail_pdf_icon_png_2072_d3e5cf13b6.png 156w," sizes="100vw"></a> PDF Form Creator: Automatically generate PDF forms with custom designs, streamlining document creation processes in logistics operations.<hr><a href="https://impargo.de/en/contact"><img class="image_resized" style="width:35.05%;" src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307560/transportpreis_3a5ba5e595.png" alt="transport preis TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307560/thumbnail_transportpreis_3a5ba5e595.png 156w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307560/small_transportpreis_3a5ba5e595.png 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307560/medium_transportpreis_3a5ba5e595.png 750w," sizes="100vw"></a> Transportpreis: Digital sales channel with an integrated shipping cost calculator for efficient pricing.<hr><a href="https://impargo.de/en/contact"><img class="image_resized" style="width:50%;" src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307639/zapier_b9bcf9d7d5.webp" alt="zapier TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307639/thumbnail_zapier_b9bcf9d7d5.webp 245w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307639/small_zapier_b9bcf9d7d5.webp 500w,https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307639/medium_zapier_b9bcf9d7d5.webp 750w," sizes="100vw"></a> Zapier: Integration platform that allows you to connect and automate workflows between different web applications.<hr><a href="https://impargo.de/en/contact"><img class="image_resized" style="width:50%;" src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307700/route42_777316e53b.png" alt="route 42 TMS integration" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1705307700/thumbnail_route42_777316e53b.png 245w," sizes="100vw"></a> Route42: Transport Intelligence Platform that provides insights into all assets, helping you optimize your logistics.<hr>If your specific needs require a unique integration with your existing systems, IMPARGO can build a <a href="https://impargo.de/en/contact">custom integration</a> tailored to your requirements.

Automation Software

Discover how to seamlessly integrate the IMPARGO TMS Platform into your existing systems, applications, and workflows using the IMPARGO API. Our API empowers you to streamline order management, optimize route planning, and access deeper data insights, providing the flexibility and control to drive operational excellence in your transport business. This guide will lead you through the benefits, setup, and utilization of the IMPARGO API, ensuring a smooth integration that aligns with your operational needs.<h2 style="text-align:justify;">Table of Contents</h2><ol style="list-style-type:decimal;"><li style="margin-left:40px;text-align:justify;"><a href="#integrate-with-impargo-api">Integrate with IMPARGO API</a></li><li style="margin-left:40px;text-align:justify;"><a href="#import-an-order-in-3-minutes">Import an Order in 3 Minutes</a></li><li style="margin-left:40px;text-align:justify;"><a href="#features-of-the-impargo-api">Features of the IMPARGO API</a></li><li style="margin-left:40px;text-align:justify;"><a href="#get-started-with-the-api">Get Started with the API</a></li><li style="margin-left:40px;text-align:justify;"><a href="#customize-and-seek-support">Customize and Seek Support</a></li></ol><div class="raw-html-embed"></div><h1 style="text-align:justify;">1. Integrate with IMPARGO API</h1>Integrate your systems digitally with IMPARGO to automate and enhance your transport operations. The IMPARGO API facilitates seamless and efficient management by offering:<ul style="list-style-type:square;"><li style="margin-left:40px;">Effortless Integration: Connect IMPARGO with your existing systems, including ERPs and telematics platforms.</li><li style="margin-left:40px;">Reduce Costs: Lower implementation efforts and expenses by retaining and enhancing your current software.</li><li style="margin-left:40px;">Access Advanced Tools: Utilize IMPARGO’s sophisticated route planning and cost calculation tools directly through the API.</li><li style="margin-left:40px;">Automate Tasks: Save time by automating processes like order management and event tracking.</li><li style="margin-left:40px;">Access Data Easily: Integrate IMPARGO’s data into your applications for improved insights and decision-making.</li><li style="margin-left:40px;">Stay Updated: Keep your operations current with real-time information.</li></ul>Key Benefits:<ul style="list-style-type:square;"><li style="margin-left:40px;">Streamline Operations: Minimize manual data entry to improve workflow efficiency.</li><li style="margin-left:40px;">Enhance Accuracy: Improve route planning precision and cost estimations.</li><li style="margin-left:40px;">Scale Easily: Manage increasing volumes of orders and data effortlessly.</li><li style="margin-left:40px;">Improve Client Relationships: Provide timely and precise information to clients.</li></ul><div class="raw-html-embed"></div><h1 style="text-align:justify;">2. Import an Order in 3 Minutes</h1>Get started with the IMPARGO API by importing an order quickly and easily.<ul style="list-style-type:square;"><li style="margin-left:40px;">Generate Your API Key: Log in to your IMPARGO account and navigate to <a href="https://apps.impargo.de/settings/apikeys">Settings</a> to generate your API key.</li><li style="margin-left:40px;">Access the API Playground: Visit the <a href="https://impargo.de/en/for-developers">IMPARGO API Playground</a> to test live data interactions.</li><li style="margin-left:40px;">Authenticate Your Requests: Add your API key to the authorization header in the playground.</li><li style="margin-left:40px;">Send a Request: Use the example mutation to import an order and submit your request.</li><li style="margin-left:40px;">Verify the Import: Check your IMPARGO account to see the newly imported order.</li></ul>Watch our Quick Start Guide Video: <a href="https://youtu.be/N-oaMF46lYY">Import an Order via IMPARGO API in 3 Minutes</a><div class="raw-html-embed"></div><h1 style="text-align:justify;">3. Features of the IMPARGO API</h1>Utilize the API to enhance various aspects of your transport management:<ul style="list-style-type:square;"><li style="margin-left:40px;">Manage Orders: Import, retrieve, and update orders programmatically.</li><li style="margin-left:40px;">Calculate Precisely: Compute time, costs, tolls, and truck distances with accuracy.</li><li style="margin-left:40px;">Share Tracking Links: Provide order or stop tracking links to clients and partners.</li><li style="margin-left:40px;">Assign Seamlessly: Allocate orders to partners or drivers effortlessly.</li><li style="margin-left:40px;">And More: <a href="https://impargo.de/en">Access additional features</a> tailored to your operational needs.</li></ul><div class="raw-html-embed"></div><h1 style="text-align:justify;">4. Get Started with the API</h1>To utilize the IMPARGO API, an active Business Plan subscription is required.<h2 style="text-align:justify;">For Current Business Plan Users</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Access Your API Key: Log in to your account, go to <a href="https://apps.impargo.de/settings/apikeys">Settings</a>, and generate your API key to begin integration.</li><li style="margin-left:40px;">Explore the Documentation: Visit our <a href="https://impargo.de/en/for-developers">API Documentation</a> for detailed guides on endpoints, integration instructions, and usage examples.</li></ul><h2 style="text-align:justify;">For New Users</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Upgrade to a Business Plan: <a href="https://meetings-eu1.hubspot.com/k-abdullazade/cargoapps-tms-business-plan">Book a meeting</a> to learn more about the Business Plan and how the API can transform your operations.</li></ul>Access and Pricing:<ul style="list-style-type:square;"><li style="margin-left:40px;">Requirement: IMPARGO Business Plan subscription.</li><li style="margin-left:40px;">Note: API access is included with the Business Plan. Custom integrations may involve additional setup fees.</li><li style="margin-left:40px;">More Information: Visit the <a href="https://impargo.de/en/pricing">IMPARGO pricing page</a> for details on plans and pricing.</li></ul><div class="raw-html-embed"></div><h1 style="text-align:justify;">5. Customize and Seek Support</h1><h2 style="text-align:justify;">Customize Your Integration</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Integrate Your Systems: If your existing systems are not yet connected, we offer customized solutions to integrate them with IMPARGO.</li><li style="margin-left:40px;">Tailor the API: Modify API functionalities to match your specific business requirements, such as adding custom fields or adjusting data outputs.</li></ul><h2 style="text-align:justify;">Need Assistance or Have Questions?</h2><ul style="list-style-type:square;"><li style="margin-left:40px;">Contact Us: Our customer service team is ready to assist you with any questions or support needs.</li><li style="margin-left:40px;">Book a Consultation: <a href="https://meetings-eu1.hubspot.com/k-abdullazade/cargoapps-tms-business-plan">Schedule a TMS business consultation</a> to discuss how the API can benefit your operations.</li></ul>We're here to support you every step of the way as you integrate IMPARGO more deeply into your operations. Your feedback is valuable to us—feel free to share your thoughts and let us know how the API is helping you achieve your goals.

Integrate TMS API

Integrations

Overview of the IMPARGO DriverApp – its purpose, user interface, and key features for logistics and truck drivers.<h1>1. Get Started with the IMPARGO DriverApp</h1>The IMPARGO DriverApp is a powerful truck navigation app for truck drivers, available on both Android and iOS. It supports drivers in managing upcoming orders, communicating with dispatchers, and navigating routes safely and efficiently using truck-specific navigation.With the DriverApp, drivers can:<ul style="list-style-type:square;"><li style="margin-left:40px;">Receive and manage their assigned orders</li><li style="margin-left:40px;">Communicate directly with the dispatcher</li><li style="margin-left:40px;">Navigate using built-in truck routing optimized by <a href="https://impargo.de/en">IMPARGO</a></li></ul><figure class="image"><a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1691659111/image_ba615a8074.png" alt="Mobile app for truck drivers with Fleet Telematics system and GPS tracker" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1691659111/thumbnail_image_ba615a8074.png 207w,
 https://res.cloudinary.com/impargo-gmbh/image/upload/v1691659113/small_image_ba615a8074.png 500w,
 https://res.cloudinary.com/impargo-gmbh/image/upload/v1691659112/medium_image_ba615a8074.png 750w,
 https://res.cloudinary.com/impargo-gmbh/image/upload/v1691659112/large_image_ba615a8074.png 1000w" sizes="100vw"></a></figure>&nbsp;<h1>2. DriverApp Home Screen</h1>The Home Screen displays the current active order and the planned route on the map. From here, you can also access order processing actions and navigation.<figure class="image image_resized" style="width:50%;"><a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1742740522/01_Home_176c4c6ee4.png" alt="DriverApp Home Screen"></a></figure>&nbsp;<h1>3. Transport Orders View</h1>View a list of all assigned, upcoming, and completed transport orders. Tap into each order for more details such as delivery locations and time windows.<figure class="image image_resized" style="width:50%;"><a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1742740521/02_Orders_d0b3596a09.png" alt="Orders Overview"></a></figure>&nbsp;<h1>4. Online Chat with Dispatcher</h1>Use the built-in chat feature to communicate directly with your dispatcher. You’ll receive updates and can respond in real time.<figure class="image image_resized" style="width:50%;"><a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1742740521/03_Chat_c8ea496828.png" alt="Chat Interface"></a></figure>&nbsp;<h1>5. Truck Navigation System</h1>Navigate safely with truck-optimized routing. The navigation system follows routes predefined by the dispatcher and can also guide you to individual stops.<figure class="image image_resized" style="width:50%;"><a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1742740522/04_Navigation_da2de56ec1.png" alt="Navigation View"></a></figure>

Introduction to The DriverApp

This guide walks you through the complete setup process of the IMPARGO DriverApp—from downloading to enabling tracking and adjusting app settings.&nbsp;For dispatchers looking to connect drivers to the Fleet module, please <a href="https://impargo.de/en/docs/connect-truck-driver-app">refer to this guide</a>.<h1>1. Download the DriverApp</h1>The IMPARGO DriverApp is available for free on both Android and iOS:<ul style="list-style-type:square;"><li style="margin-left:40px;"><a href="https://play.google.com/store/apps/details?id=com.impargo.driverapp&amp;hl=en">Download from Google Play Store</a></li><li style="margin-left:40px;"><a href="https://apps.apple.com/us/app/impargo-driverapp/id6450928365">Download from Apple App Store</a></li></ul><h1>2. Connect with the Dispatcher</h1>After downloading the DriverApp, drivers should follow the in-app onboarding steps shown below.&nbsp;<ul style="list-style-type:disc;"><li style="margin-left:40px;">Step 1: Select your preferred language, accept the terms &amp; conditions, and enter your phone number. <img class="image_resized" style="width:50%;" src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1743063767/login_and_put_number_aa2772bc98.gif" alt="login and put number.gif"> &nbsp;</li><li style="margin-left:40px;">Step 2: Verify your phone number. Then, enter your name and the company code provided by your dispatcher. <a href="https://impargo.de/en/docs/connect-truck-driver-app">Learn more</a> <img class="image_resized" style="width:50%;" src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1743064208/name_and_co_code_422b47c12f.gif" alt="name and co code.gif"> &nbsp;</li><li style="margin-left:40px;">Step 3:&nbsp;Allow the requested permissions to ensure proper functionality of the app, then you can begin using the DriverApp for navigation and real-time tracking.<img class="image_resized" style="width:50%;" src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1743064211/permissions_e189d4fcc0.gif" alt="permissions.gif"></li></ul><h1>3. Enable GPS Tracking</h1>For real-time location tracking to function properly, the following smartphone settings must be configured:<ul style="list-style-type:square;"><li style="margin-left:40px;">Allow GPS and background location access</li><li style="margin-left:40px;">Keep location services enabled at all times</li><li style="margin-left:40px;">Disable battery optimization for the DriverApp</li></ul>Improper configuration can cause the app to stop tracking when closed or running in the background. When this happens, the driver’s profile will show a "DriverApp setup incomplete" warning. Clicking the warning will open a detailed checklist:<figure class="image image_resized" style="width:660px;"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1716391935/image_86659408ca.png" alt="Tracking configuration status"></figure> Drivers can adjust settings directly in the app. Here’s an example of how to set location access to “Always allow”:<figure class="image image_resized" style="width:660px;"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1716393104/image_38e2e4b6dc.png" alt="Allow location access settings"></figure>For detailed help with device-specific settings, refer to our PDF guide: <a href="https://impargo.de/static/images/17042020_driver_app_settings_by_vendor.pdf">Device-specific Tracking Configuration Guide</a> or contact us at +49-(0)-30-1208-36-83 or info@impargo.de.<h1>4. Edit App Settings</h1>Within the DriverApp, drivers can customize several settings to optimize their experience:<ul style="list-style-type:square;"><li style="margin-left:40px;">Tracking: Enable location sharing with your dispatcher</li><li style="margin-left:40px;">Language: Select your preferred language for the app</li><li style="margin-left:40px;">Navigation: Choose a default navigation app (IMPARGO Navigation, Google Maps, etc.)</li><li style="margin-left:40px;">Offline Maps: (Coming Soon) Download specific map regions for offline use</li><li style="margin-left:40px;">Vehicle: (Coming Soon) Customize vehicle profile with truck-specific parameters</li><li style="margin-left:40px;">Name: Set the display name shown to dispatchers</li></ul><figure class="image"><a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1742741627/unnamed_2_9c38b26f2f.png" alt="IMPARGO DriverApp settings screen" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1742741627/thumbnail_unnamed_2_9c38b26f2f.png 163w,
 https://res.cloudinary.com/impargo-gmbh/image/upload/v1742741627/small_unnamed_2_9c38b26f2f.png 500w,
 https://res.cloudinary.com/impargo-gmbh/image/upload/v1742741627/medium_unnamed_2_9c38b26f2f.png 750w" sizes="100vw"></a></figure>

For Driver: Setup The DriverApp

The IMPARGO DriverApp makes it easy for drivers to view, manage, and complete their assigned orders directly from their smartphones. This guide explains how to access orders, view stop details, and submit proof of delivery (POD) documents.<h1>1. View Active Order</h1>As soon as an order is assigned, it will appear on the Home Screen of the DriverApp. You can tap the order card to open its details.<figure class="image image_resized" style="width:50%;"><a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1742740522/01_Home_176c4c6ee4.png" alt="DriverApp Home Screen" srcset="https://res.cloudinary.com/impargo-gmbh/image/upload/v1742740522/thumbnail_01_Home_176c4c6ee4.png 70w,
 https://res.cloudinary.com/impargo-gmbh/image/upload/v1742740522/small_01_Home_176c4c6ee4.png 225w" sizes="100vw"></a><figcaption>View your current active order from the Home Screen.</figcaption></figure>&nbsp;<h1>2. View Order and Stop Details</h1>In the order details view, you can see a list of all planned stops including:<ul style="list-style-type:square;"><li style="margin-left:40px;">Customer names and addresses</li><li style="margin-left:40px;">Scheduled time windows</li><li style="margin-left:40px;">Estimated time of arrival (ETA)</li></ul><figure class="image image_resized" style="width:50%;"><a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1742740520/02_A_Order_Details_b9efddffaa.png" alt="Order Details"></a><figcaption>Full overview of transport order and stop details.</figcaption></figure>&nbsp;<h1>3. Update Order Progress</h1>For every stop in the order, you can update the status and optionally leave comments or upload documents.<ul style="list-style-type:square;"><li style="margin-left:40px;">Set status: The statuses are dependent on the stop type.<ul><li style="margin-left:40px;">Default stop: Arrived, Finished.&nbsp;</li><li style="margin-left:40px;">Pickup stop: Arrived, Started loading, Finish loading.&nbsp;</li><li style="margin-left:40px;">Delivery stop: Arrived, Started unloading, Finish unloading.&nbsp;</li></ul></li><li style="margin-left:40px;">Add comments (optional)</li><li style="margin-left:40px;">Upload documents or Proof of Delivery (POD)</li></ul>Once the final stop has been completed, the order is automatically marked as complete in the DriverApp.

Receive & Process Transport Orders

The IMPARGO DriverApp enables drivers to upload important documents—such as Proof of Delivery (POD), signed transport papers, or photos of secured goods—at each stop.To know how to receive uploaded documents and PODs (as a dispatcher), <a href="https://impargo.de/en/docs/connect-truck-driver-app">visit this guide</a>.<h1 style="text-align:justify;">Upload Documents as a Driver</h1>After completing a stop, the DriverApp prompts the driver to upload documents. Here’s how the process works:Step 1: Set stop status Once the stop status is completed, a popup will appear prompting the driver to upload related documents.Step 2: Upload documents In addition to adding comments, drivers can upload files using several methods:<ul style="list-style-type:square;"><li style="margin-left:40px;">Upload from device (saved documents)</li><li style="margin-left:40px;">Use the scan function to create a PDF</li><li style="margin-left:40px;">Select images from the gallery</li><li style="margin-left:40px;">Capture new photos with the device camera</li></ul>Step 3: Confirm upload Once the status is confirmed, all documents and comments are uploaded automatically and linked to the order.<figure class="image image_resized" style="width:50%;"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1743066740/pod_d569d3afd2.gif" alt="pod logistics"></figure>

Upload PODs & Scan Documents

The IMPARGO DriverApp includes a built-in chat feature that enables direct, online communication between drivers and dispatchers. This ensures that both sides stay aligned throughout the order execution process.<h1>1. Direct Communication with Driver</h1>With the chat, drivers can quickly reach out to the dispatcher and vice versa—whether it’s to ask a question, confirm delivery details, or report an issue. This eliminates the need for phone calls or external messaging apps.<h1>2. Review Order Events Through Chat</h1>The chat not only supports messages but also provides automatic updates related to the current order. These updates give both driver and dispatcher full visibility of what’s happening.<ul style="list-style-type:square;"><li style="margin-left:40px;">Messages from the dispatcher</li><li style="margin-left:40px;">Status updates such as “Stop completed” or “POD uploaded”</li><li style="margin-left:40px;">Order context shown directly within the chat interface</li></ul>All communication and order events are timestamped and grouped in one place. This gives reliable context to what happened during a specific transport order.<h1>3. Chat Interface Example</h1><figure class="image image_resized" style="width:50%;"><a href="https://impargo.de/en/mobile-app-truck-driver"><img src="https://res.cloudinary.com/impargo-gmbh/image/upload/v1742740521/03_Chat_c8ea496828.png" alt="Chat View"></a><figcaption>In-app chat with dispatcher including real-time updates and order context.</figcaption></figure>&nbsp;