IMPARGO's transportation and logistics glossary
Find the definitions of the most important terms used in transportation and logistics industry
HAWB stands for House Air Waybill. It is the document a freight forwarder issues to a shipper when it takes an air freight consignment into its care, confirming that the goods have been received for carriage to a named destination.
Read it as the forwarder’s own waybill for your consignment, distinct from the waybill the forwarder holds with the airline.
Air freight is usually consolidated. The forwarder collects consignments from several shippers, groups them into one shipment and hands it to the airline as a single unit.
That creates two levels of paperwork. The forwarder issues a HAWB to each shipper for their own consignment. The airline issues one Master Air Waybill (MAWB) to the forwarder, covering the whole consolidated load.
The two documents describe different contracts. The HAWB records the agreement between you and your forwarder. The MAWB records the agreement between the forwarder and the airline, and your company name does not normally appear on it at all. So when airline tracking says the shipment has landed, that is the master moving, not your consignment being released.
Where a shipper books straight with the airline, there is no house level at all, just a master waybill naming shipper and consignee. A forwarder moving a single consignment may still issue a house waybill against one master, so check which reference your customer is quoting rather than assuming from shipment size.
A HAWB is the job described on one document, and every party downstream reads it. Expect to find:
The delivery terms agreed between buyer and seller belong on it too, because they decide who carries which charge at each end and who owes the customs work.
The document covers the air leg, but the job rarely starts or ends at a terminal. Something has to collect the goods and bring them to the forwarder’s warehouse, and something has to take them from the destination terminal to the consignee’s gate.
A missed cut-off at origin does not just move one truck. It pushes the consignment onto the next flight, and every promise built on top of that flight moves with it.
Air waybills, house and master alike, are non-negotiable. They act as a receipt for the goods and as evidence of the contract of carriage, not as documents of title, and the cargo is released to the consignee named on the document once that party identifies itself.
That is the opposite of a negotiable bill of lading in sea freight, where an original has to be surrendered before the goods are handed over. Nobody at destination is waiting for a courier with paper.
Because it is not a document of title, holding a copy does not hold the goods. Control over release comes from who is named as consignee, which is why goods are sometimes consigned to a bank or to the forwarder’s agent rather than direct to the buyer.
At destination the forwarder’s own agent takes delivery of the whole consolidated shipment against the MAWB, breaks it down and matches each consignment back to its house waybill. Your goods are released against your HAWB, to the consignee it names.
The house document is also the level the customs entry is normally built on. A vague goods description, or house details that disagree with the master, is what turns a routine clearance into a query or a hold. The fix is unglamorous: check the description, the weights and the consignee address before the consignment leaves your dock, not after it has landed.
One shipment now carries two waybill references, and mixing them up is the everyday mistake. The master reference is what the airline tracks. The house reference is what your customer quotes, what your invoice carries, and what a forwarding operation files the job under.
Record both against the same order on the day it is booked, together with the collection and delivery legs that sit either side of the flight. When the consignee calls to ask where the goods are, you want one screen showing the house reference, the master it sits under, the truck that fed it and the signature that closed it.
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