If you need to remove a connected truck driver from your company in the IMPARGO system, follow these straightforward steps using the Fleet Module:
Step 1: Open the Fleet Module.
Click on the green letter “F” (tooltip: "Fleet") in the left sidebar to open the → Fleet Module.
Step 2: Select driver.
Click the driver card of the driver you want to remove.
Step 3: Remove DriverApp.
Click the "person" icon (tooltip: “Remove driver from company”) and a confirmation window will open. Confirm the DriverApp removal by clicking on “Yes”. Once confirmed, the driver will no longer be connected to your company. You will need to reconnect the driver if necessary.
Check This Before You Remove a Driver
Removing a driver disconnects the DriverApp from your company as soon as you confirm. Check these points first:
- Orders still assigned: look at the orders the driver still has. An order that is already in progress cannot be reassigned to another driver. Reset its status to “Open” first, then assign it again, see Send Order & Exact Route to Driver.
- Only away for a while: if the driver is on holiday or off work for some days, you do not need to remove the device. With the “Not Active” status enabled, drivers who stop moving longer than the threshold you set are marked “Not Active”, and the filter “Hide not active drivers” takes them out of the list. See Manage Telematics and Tracking Settings.
- Coming back later: a removed driver has to be connected again. Send a new invitation with “Invite driver via SMS”, as described in For Dispatcher: Connect to DriverApp.
- Cost profile: the driver's cost profile, which is used for cost calculation, is managed in the Drivers tab under Vehicles & Drivers. Edit or delete it there if needed, see Manage Trucks, Trailers and Drivers.
If you are not sure whether the driver will return, start with the “Hide not active drivers” filter. You can still remove the device later.
