IMPARGO Knowledge Center

Unleash the full potential of our software with our comprehensive Knowledge Center, offering detailed information on its functionality and features.

  • PLANNER: Truck, Toll & Tour Calculation
  • ORDERS: Order Management
  • ORDERS: Offer Management
  • FLEET: Execute With The DriverApp
  • DISPATCH: The Dispatch Board for Trucks
  • DRIVERAPP: Order Execution & Truck Navigation for Drivers
  • Managing Master Data
  • Integrations
  • Help Center

Dispatch Module Overview

1. What Is The Dispatch Module

The Dispatch Module is a timeline-based planning workspace inside the IMPARGO Transport Management Platform. It gives you a single, visual interface where you can see your entire fleet and all orders at once — and act on them directly.

Instead of working across multiple screens or switching between modules, you plan and manage everything in one place.

  • View all vehicles and orders in one place
  • Assign and move orders visually using drag-and-drop
  • Adjust schedules instantly on the timeline
  • Detect planning issues early before they affect operations

 

Full overview of the IMPARGO Dispatch Module: vehicles as rows on a timeline, unassigned orders in the queue below, drag-and-drop assignment in action, and view switching between 1-day, 3-day, and 7-day options.

 


2. Why The Dispatch Module Matters

Transport planning is complex. Without the right tools, teams face avoidable inefficiencies every day.

Common Planning Challenges

  • Limited visibility of fleet workload across vehicles and time
  • Manual reassignment processes that are slow and error-prone
  • Time-consuming schedule adjustments when plans change
  • Late discovery of planning gaps or conflicts

 


How The Dispatch Module Solves This

  • Full operational visibility — all vehicles, all orders, one view
  • Faster planning actions — drag-and-drop assignment and rescheduling
  • Automatic schedule updates — changes reflect immediately on the timeline

 


3. Core Concept: How The Timeline Works

The Dispatch Module is built on a simple and consistent planning logic. Understanding this structure helps you navigate and use the module effectively from day one.

Vehicles As Rows

Each row in the timeline represents one vehicle in your fleet. Vehicles are listed on the left side of the view. Scroll vertically to see more vehicles.


Time On The Horizontal Axis

The timeline runs horizontally and shows when activities are planned. Scroll left or right to navigate across the day or week.


Assigned Orders On The Timeline

Once an order is assigned to a vehicle, it appears as a card on that vehicle's row at its planned time. You can click, move, or interact with the card directly from the timeline.


Unassigned Orders Section

Orders not yet assigned to a vehicle or partner appear in the Unassigned Orders section below the timeline. This is your planning queue — the starting point for assigning work to your fleet each day.

 

Key point: The Dispatch Module replaces fragmented planning workflows with a single visual board. Vehicles are rows, time runs horizontally, and everything — assigned and unassigned — is visible at once.

 

The Dispatch Module overview: vehicles listed as rows on the left, the timeline running horizontally, assigned orders placed on vehicle rows, and the Unassigned Orders section below.

 


4. Timeline View Options

The Dispatch timeline can be adjusted to show different time ranges depending on your planning needs. Switch between views using the controls at the top of the timeline.

View Best For
1-day view Detailed, day-to-day planning and precise scheduling
3-day view Short-term planning and understanding upcoming workload
7-day view Weekly planning and a broader overview of operations

 

Example: Use the 1-day view in the morning to confirm and finalise today's assignments. Switch to the 3-day view to plan ahead for the next few days. Check the 7-day view for a weekly capacity overview before the week begins.

 

To learn how to assign orders and work with vehicles in the Dispatch Module, see DISPATCH: Assigning And Reassigning Orders.

FLEET: Execute With The DriverApp

Assign And Reassign Orders


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