Upload PODs and scan documents at a stop

After completing a stop, the DriverApp prompts the driver to upload documents. Here’s how the process works:

Step 1: Set stop status 
Once the stop status is completed, a popup will appear prompting the driver to upload related documents.

Step 2: Initiate upload 
In addition to adding comments, drivers can initiate the upload using several methods:

• Choose source: Select one of the following options:
  • "Camera" - Capture new photos with the device camera
  • "Gallery" - Select images from the gallery
  • "Documents" - Upload from device (saved documents)
  • "Scan documents" - Use the scan function to create a PDF

Step 3: Wait and confirm 
Sometimes the DriverApp may take some time to upload. Therefore, after selecting the source, confirm and wait for the upload to complete.

Tips for Documents That Are Easy to Use

• Scan paper documents: use “Scan documents” for a signed delivery note or CMR. The scan creates a PDF, which is usually easier to read than a photo.
• Photograph the whole page: if you take a photo, lay the document flat, use good light and make sure that the signature and the stamp are visible.
• Add a comment for anything unusual: for example damaged goods, a missing signature or a delay. The comment is attached to the order together with the documents.
• Wait for the upload: do not close the app before the upload is complete, especially with a weak mobile connection.
• Documents for one item: a weighing ticket that belongs to one loading unit or bulk product can be attached to that item, see Receive & Process Transport Orders.

Your dispatcher sees the uploaded documents in the order details and in the Events tab. If a tracking link was shared with your customer, the customer can see them there as well.