Telematics Systems

Effortlessly integrate your telematics system with IMPARGO to centralize order management and execution monitoring in one streamlined platform. This integration provides a comprehensive solution for enhancing efficiency in your logistics operations.

Available features (depending on integration):

• Share data with drivers through the telematics system
• Provide stop addresses, dates, and the exact planned route
• Access total time, distance, length, weight, and load details
• Retrieve customer details, comments, and documents

Receive data from telematics system:

• Stay updated with real-time status changes
• Track live GPS location
• Facilitate chat messages
• Access documents and PODs

Experience the following values with IMPARGO:

• Connect to existing hardware effortlessly
• Eliminate the need for multiple applications, reducing double work for drivers
• Efficiently manage mixed fleets within a single system
• Ensure precise communication of order data and routes to drivers

Comparison of IMPARGO DriverApp vs Webfleet

The setup process varies depending on the telematics system you use.

Samsara integration

To set up the Samsara integration, we need an API token from your Samsara account. You can create an API token from within your Samsara account by following this guide: https://developers.samsara.com/docs/authentication#creating-an-api-token .

The API token must include the following scopes with read access:

• Vehicle Statistics
• Vehicles

To finalize the integration setup, send the API token to the IMPARGO customer service team.

Sycada integration

For integration with Sycada, contact your Sycada sales or support representative. They will create an API access account and send the credentials to you via email.

Provide the following information to the IMPARGO customer service team for setup:

• Client ID
• Client Secret

Webfleet integration

To grant IMPARGO access to create orders in Webfleet and send them to drivers, you will need to create a Webfleet user with specific permissions. To avoid sharing more data than necessary, you can create an additional user here (see screenshot below).

The user needs at least the following permissions:

• Webfleet.connect
• Orders (Full access)
• Tour-related data (Full access)
• All drivers (Read access)
• All addresses (Full access).

To finalize the integration setup the following information of the created Webfleet user to the IMPARGO customer service team:

• Name of the Webfleet account
• Username
• Password

Trimble / FleetWorks integration

For integration with Trimble, contact your Trimble project manager. They will create an API access account and send the credentials to you via email. Provide the following data to the IMPARGO customer service team for setup:

• Trimble Customer ID
• Username
• Password

Contact the IMPARGO customer service if you want to use a different telematics system.

After setting up the integration, vehicles and drivers from your telematics system appear in the Fleet module alongside existing DriverApp devices. Use the Fleet module to view and filter all devices and track GPS data and status updates in real time on the map.

Similar to the IMPARGO DriverApp, you can send created orders to drivers using devices from the telematics integration. All relevant data, including stop addresses, the planned route, total time, distance, length, weight, load details, customer details, comments, and documents, is shared automatically with the drivers.

You can monitor the progress of ongoing transports and view real-time status information in the Fleet and Orders modules.

Depending on the capabilities of your telematics integration, status updates may be provided in different ways:

Telematics systems with status feedback

For integrations that support sending status information back to IMPARGO, stop updates such as Arrived or Finished are transmitted directly from the telematics provider’s system. These updates appear automatically in the Fleet and Orders views.

Telematics systems providing GPS data only

If the integration only provides GPS data, the IMPARGO system can still automatically detect arrivals and departures using GPS-based automatic stop status updates.

This feature uses geofences around each stop to identify when a driver enters or leaves the stop area and updates the stop status accordingly.

→ See Automatic Stop Updates via Geofence for a detailed description and setup instructions.

Depending on the telematics provider, additional data such as chat messages or documents uploaded by drivers may also be synchronized with the IMPARGO system. Availability of these features varies between providers.

To use telematics integrations, you need at least an IMPARGO business plan and a subscription with your telematics provider. The pricing is consistent per driver, whether using the DriverApp, a device from your telematics provider, or a combination. 

Note: For existing integrations (Webfleet, Trimble, Samsara, and Sycada), no additional charges apply. If opting for a different telematics integration, additional charges may apply for the initial setup, as specified in the pricing details.

For other telematics systems integration, contact the IMPARGO customer service team.