Edit Order & Stop Status

Order status definitions provide clarity and guidance on the various stages of transport order progression within the IMPARGO platform. Understanding these statuses ensures that all parties involved in the transportation process are synchronized and can efficiently manage logistics operations.

Here's a list of all possible transport order statuses:

• Open: The initial status of an order once it is entered into the system, indicating that no action has yet been taken.
• Planning: Indicates the order is currently being planned.
• Planned: Confirms planning is complete, but a driver has not yet been assigned.
• Offer Requested: This status is set when a quote has been requested from a subcontractor. The order remains in this status until a response is received.
• Pending: Indicates that the order has been assigned and is waiting for confirmation. Confirmation can come from two sources. From subcontractor (upon approval, the status changes to “Confirmed”) or from driver via IMPARGO DriverApp (upon approval, the status updates to “In Progress”).
• Confirmed: The order has been formally approved by the subcontractor, signifying readiness for the next step in the transport process.
• In Progress: Active transport of the order is underway.
• Finished: Marks the completion of the transport, with the goods successfully delivered.
• Bill Created: An invoice related to the transport order has been generated.
• Paid: The generated invoice has been settled in full.

Follow these steps to update order status for your transport:

Step 1: Access the "Orders" tab.
In the Orders Module, find and click on the “My orders” tab. You will see a list of your created orders.

Step 2: Find status column.
Locate the order you want to update and find its status column. By default, it may be shown as “Open”, indicating that the order has not yet commenced.

Step 3: Edit order status.
Click on the field selection of order status and choose the needed order status.

Use Case: When to Use Planning and Planned Statuses?

To support workflows where multiple shifts or teams handle the same order, two new statuses—Planning and Planned—are available.

• Planning: Indicates the order is currently being planned.
• Planned: Confirms planning is complete, but a driver has not yet been assigned.

Multi-shift teams can use Planning status during the day shift. When the order is complete, update to Planned on the night shift before assigning a driver.

Changing Planning Statuses

Step 1: Change from Open to Planning/Planned.
In the → ORDERS module, locate the desired order and manually update the status from Open to Planning or Planned.

Step 2: Assign a driver.
As soon as you assign a driver, the status automatically changes to Pending.

Step 3: Skip if not needed.
If your workflow doesn’t require Planned, you can hide it; the system still updates to Pending upon driver assignment.

The stop status definitions enhance clarity and improve coordination by detailing the various stages a transport order can encounter during its progress on the IMPARGO platform. These definitions ensure that all parties involved—from dispatchers to drivers—are synchronized and can effectively manage logistics operations.

Truck stop statuses for parking, refueling, or un-specified activities:

• Pending: The vehicle has not yet reached the designated stop.
• Arrived: The vehicle is present at the stop.
• Stop Finished: The vehicle is departing from the stop.

Truck stop statuses for loading or unloading activities:

• Pending: The stop has not yet been reached.
• Arrived: The vehicle has arrived at the stop; however, loading or unloading activities have not started.
• Loading/Unloading Started: The loading or unloading activities have commenced.
• Loading/Unloading Finished: The activities are complete, and the vehicle is preparing to leave the stop.

Follow these steps to update stop status for your transport order:

Step 1: Access the Orders Table.
In the Orders Module, find and click on the “My orders” tab. You will see a list of your created orders.

Step 2: Open the order details view.
Click on an order to open the order details view.

Step 3: Update stop status.
Next to each stop, a field selection is displayed by default as “Pending”. Click on the field selection to update the status to "Arrived" or "Stop Finished" as needed.