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At IMPARGO, we know that no two transport businesses are alike. That's why we’ve developed Custom Fields—so you can easily integrate additional data points such as special delivery instructions, customer preferences, vehicle requirements, or partner certifications directly into your workflows.
Imagine a transport manager overseeing multiple deliveries, each with unique requirements. One order might require specifying whether a forklift is needed at the destination. By using custom fields in IMPARGO, the manager can easily indicate the forklift requirement and any additional services needed, ensuring that all logistical aspects are comprehensively managed.
Without a cloud-based transportation management system (TMS) to track these unique requirements, the risks are high: trucks may arrive without the necessary equipment, documents could be incomplete at customs, or deliveries may be delayed due to lack of proper handling equipment.
Transport Management Systems (TMS) with custom fields give your business the flexibility to capture the information that’s most important to your operations. These fields allow you to organize details in a way that fits your needs.
IMPARGO TMS allows you to add custom fields to different parts of your operations, ensuring you can capture the information you need. Here are examples of how you can use custom fields in your transport business for various use cases:
By using custom fields in your TMS, you can organize your data in a way that suits your transport operations, making your business more efficient and responsive.
Setting up custom fields in IMPARGO TMS is straightforward and can be done in just a few steps. Here’s a quick guide to help you get started:
Step 1: Navigate to custom fields settings.
Log in to IMPARGO TMS and navigate to the settings section for custom fields.
Step 2: Choose the object to customize.
Select the object you want to customize, whether it’s addresses, orders, customers, or partners. Adding custom fields in different objects capture specific information relevant to each one.
Step 3: Add a custom field.
Click on "Add Custom Field" to start creating a new field. This will allow you to capture the unique details that are important for your operations.
Step 4: Configure your custom field.
Customize the field by providing the following options:
Step 5: Save your changes.
Once you have configured all the options, save your changes. Your new custom field will now be available for use across your operations, allowing you to capture all necessary information in a way that suits your workflow.
When you create a custom field in IMPARGO TMS, it will be available when creating or updating an object. For example, when creating an order, you can use the newly added custom field. Once data is provided for the custom field, it will be displayed across various parts of the application and also visible to drivers, partners, and stakeholders when using collaboration features.
To control who can view the custom field data, IMPARGO TMS offers specific visibility options. For example, you may want to add an internal reference number that is not visible to drivers, partners, or on PDFs. Below are the three visibility types available:
DriverApp: The custom field will be visible to drivers in the IMPARGO DriverApp.
PDFs files: The custom field will be displayed on PDF exports provided by IMPARGO.
Order tracking links: The custom field will be shown on stop tracking links and order tracking links, which can be shared with customers or partners.
These visibility options allow you to control where custom fields appear, ensuring that sensitive or internal information is only visible to those who need it.
After adding a custom field in IMPARGO TMS, it will be available for all newly created records. However, for older records that were created before the custom field was added (e.g., previous orders), the data for that field will not automatically exist. If you want to add this new information to older records, you will need to manually edit them.
If you need to change a custom field (like updating its label or type), it can sometimes cause problems for the existing data. For example, changing a field from a text type to a multi-select type might make the old data incompatible, leading to errors or confusion. To prevent these issues, editing options are limited to keep your data consistent and reliable.
If you need to make significant changes to a custom field (such as changing its type or options), it’s usually better to delete the old custom field and create a new one. This way:
If you need to apply the new custom field to older objects, simply edit them once to update the information.
This approach ensures your historical data remains intact while still allowing you to make updates for future records.
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