Execute Relay Trucking via Swap Points

A swap point is a meeting location where two drivers exchange trailers (swap bodies). It allows you to split a single transport order into two operational legs (e.g., a Feeder leg and a Linehaul leg) while keeping the original order linked for administrative purposes.

Example Scenario

You have a transport order moving from a Warehouse Location to a Customer Location. The route exceeds daily driving limits, so you decide to swap trailers at a Berlin Dropoff point.

By selecting Berlin Dropoff as the swap point, the system automatically generates two legs:

• Warehouse Location → Berlin Dropoff
• Berlin Dropoff → Customer Location

The IMPARGO Transport Management Platform supports this setup directly in your order management system, ensuring the workflow remains seamless.

Use this feature to optimize logistics operations when:

• Compliance: You need to adhere to strict driving and rest time regulations by splitting a long route between two drivers.
• Relay Operations: Two drivers drive from opposite directions and need to exchange trailers to return to their respective home bases.
• Billing Consistency: You need to plan a swap operation while keeping one main order for simple invoicing.

Follow these steps to create swap orders in the IMPARGO Transport Management Platform.

Step 1: Open The Order. 
Go to the Orders Module and open the transport order you want to execute via swap. 
Note: Only orders with exactly two stops (pickup + delivery) can be split.

Step 2: Select Split. 
In the order menu, choose “Split”. This opens the Split Order modal, where you can define how the order should be divided.

Step 3: Define The Swap Point. 
Enter the location of the swap point. You can type it manually or choose an existing address (e.g., a specific parking area, customer site, or terminal). 
Note: You must enter a swap point before proceeding. If you try to split without selecting a location, the system will show an error message.

Step 4: Review The Split. 
Once you define the swap point, the system automatically creates two sub-orders:

• The first leg (Pickup → Swap Point)
• The second leg (Swap Point → Delivery)

You can review each leg directly in the modal. Sub-orders inherit all order details except for Assets (vehicle, trailer, and driver profiles). Time management (driving and rest times) is inherited but remains editable.

Step 5: Save The Split. 
Click Split and Save to confirm. You will see a notification dot on the new Split Orders tab in the original order. Each new sub-order is listed with its own autogenerated reference number.

Step 6: Assign Drivers And Assets. 
Assign a different driver, truck, and trailer to each leg. Drivers will receive only their assigned leg with clear pickup and delivery instructions.

Step 7: Review Billing. 
The original order remains intact for billing and documentation. A system note is automatically added: “This order is executed via swap point.” You can invoice the original order as usual—split orders are only used for operational execution.

Step 8: Work With Comments And Documents. 
All comments and attached documents from the original order are automatically shared with the split orders.

• You can add or remove comments and attachments in the split orders.
• If a new document is added to a split order, it is automatically added to the original order as well.

It is important to understand how statuses, deletions, and restrictions work to manage your workflow effectively.

Order Status Logic

Each order—both the original and the split sub-orders—is handled independently based on the status of its stops.

• If one of the stops in a split order is In progress, that split order will also be In progress.
• Once a split order is In progress, the original order automatically moves to In progress.

This keeps order statuses aligned while ensuring that each leg accurately reflects its own operational progress.

Linked Order Behavior

The original order and its sub-orders are linked. Here is how actions affect them:

• Archiving the original order: Sub-orders stay active.
• Deleting the original order: Sub-orders are deleted automatically.
• Archiving a sub-order: No effect on the original order.
• Deleting a sub-order: Disabled.

Restrictions

There are specific limitations when using the swap point feature. You cannot split:

• Orders with more than two stops.
• Orders that have already been split.
• Tours.
• Partial orders.
• Fused orders.

Note: You also cannot fuse a Split Order with other orders.