In road freight, a dispatcher is a person or system in charge of coordinating and managing the transportation of products by truck. They are in charge of developing, monitoring, and amending delivery schedules, as well as ensuring that shipments are delivered on time and on budget.

The dispatcher is in charge of managing the movement of trucks and trailers, as well as scheduling pick-ups and deliveries. They collaborate closely with dispatchers, drivers, and other logistics professionals to ensure that cargo are loaded and unloaded efficiently and on time.

Dispatchers in larger firms frequently employ transportation management systems (TMS) software to automate the process of scheduling, tracking, and managing freight movements. The TMS software provides a single platform for managing transportation operations, allowing schedulers to examine real-time data on cargo status, track vehicle location, and optimize delivery routes.

Dispatchers are in charge of monitoring the delivery status of items and taking required actions to guarantee that things are delivered on time. They must also verify that the items are carried in accordance with all applicable regulations and safety standards.